REST API

Transaction Details

Enter the PA transaction ID into the quick search feature to find all legs of a transaction. For a transaction in which the card is not enrolled, payer authentication data is located in the Transaction Details window in these sections:
  • Request Information section: The service appears in green. You can obtain additional information about related orders by clicking the link on the right.
  • Order Information section: The detailed information for the authorization service:
    • For Mastercard, the ECI value is 00: Authentication is not required because the customer’s Mastercard card is not enrolled. Other cards have an ECI value of 07.
    • The AAV/CAVV area is empty because you receive a value only when the customer is authenticated.
    • The XID area is empty because the card is not enrolled.
These are the reason codes you may encounter:
  • 465: DAUTHENTICATE​
    Encountered a Payer Authentication problem. Payer could not be authenticated. Authenticate the cardholder before continuing with the transaction.
  • 475: DAUTHENTICATE​
    The cardholder is enrolled in Payer Authentication.​ Authenticate the cardholder before continuing with the transaction.​
  • 476​: DAUTHENTICATIONFAILED​
    Encountered a Payer Authentication problem. Payer could not be authenticated.​ Authenticate the cardholder before continuing with the transaction.​
  • 261​: DINVALIDDATA​
    The merchant account set up is either invalid or missing on the acquirer’s gateway​
    Check Currency – Acquirer ID- Merchant ID combination. If these are configured as expected please reach out to the Acquirer​.