Website Modification Reference

This section describes how to modify your website to integrate Payer Authentication services into your checkout process. It also provides links to payment card company websites where you can download the appropriate logos.

Website Modification Checklist

Modify web page buttons:
  • Order submission button: Disable the final “buy” button until the customer completes all payment and authentication requirements.
  • Browser back button: Plan for unexpected customer behavior. Check throughout the authentication process so you do not authenticate transactions twice. Avoid confusing messages, such as warnings about expired pages.
Add appropriate logos:
  • Download the appropriate logos of the cards that you support. Place these logos next to the card information entry fields on your checkout pages. For more information about obtaining logos and using them, see EMV 3-D Secure Services Logos.
Add informational message:
  • Add a message next to the final “buy” button and the card logo to inform your customers that they might be prompted to provide their authentication password. For examples of messages you can use, see Informational Message Examples.

EMV 3-D Secure Services Logos

This table contains links to payment card company websites from which you can download logos and information about how to incorporate them into your online checkout process.
3-D Secure Services Logos Download Location
EMV 3-D Secure Service
Download Location
Visa Secure
This website contains information about Visa Secure and links to logos for download. The page also contains links to a best practice guide for implementing Visa Secure and a link to a Merchant Toolkit.
Mastercard Identity Check and Maestro
This website contains information about Identity Check, links to logos for download, and information about integrating the Identity Check information into your website checkout page.
For information about Maestro logos, go to:
American Express SafeKey
This website contains information about SafeKey and links to logos for download.
JCB J/Secure
This website contains information about J/Secure and links to logos for download.
Diners Club
ProtectBuy
Contact Diners Club customer service for assistance.
Discover ProtectBuy
This website contains information about Discover ProtectBuy and links to logos for download.
Elo Compra Segura
Contact Elo customer support to obtain logos.
China UnionPay
Contact China UnionPay customer support to obtain logos.

Informational Message Examples

Add a brief message next to the final buy button on your checkout page to inform customers that they might be prompted for their authentication password or to enroll in the authentication program for their card.
These examples might be used, but consult your specific card authentication program to make sure you conform to their messaging requirements.
Example
To help prevent unauthorized use of
cards online,
participates in
. When you submit your order, you might receive a
message from your
card issuer. If your card or issuer does not participate in the program, you are returned to our secure checkout to complete your order. Please wait while the transaction is processed. Do not click the
Back
button or close the browser window.
Example
Your card might be eligible Visa Secure, Mastercard, Maestro, American Express SafeKey, JCB J/Secure, Diners Club ProtectBuy, or Discover ProtectBuy programs. After you submit your order, your card issuer might prompt you to authenticate yourself. This authentication can be done through a one-time pass code sent to your phone or email, by biometrics, or some other form of authentication.