Payer Authentication Reports
This section describes the Payer Authentication reports that you can download
from the
Business Center
.All reports on the production servers are retained for 16 months, but the
transaction history is only kept in the database for six months. All reports on the test
servers are deleted after 60 days. Only transactions that were processed are reported.
Those transactions that resulted in a system error or a time-out are not reported.
To get access to the reports, you must file a support ticket in the Support Center.
Payer Authentication Summary Report
This daily, weekly, and monthly summary report indicates the performance of the enrollment and validation services as a number of transactions and a total amount for groups of transactions. The report provides this information for each currency and type of card that you support. You can use this information to estimate how payer authentication screens your transactions: successful, attempted, and incomplete authentication. The cards reported are Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover, China UnionPay, and Elo. This daily report is generally available by 7:00 a.m. EST. Data in this report remains available for 6 months.
Payer Authentication Detail Report
This section describes the elements of the Payer Authentication Detail report. Refer to the
for instructions for downloading the report and additional report information. For more information about the
Business Center
Reporting User Guide