Searching for Transactions

You can search for transactions that used the payer authentication and card authorization services by going to
Transactions Management > Transactions
. When searching for transactions, consider these things:
  • Search options:
    • To find the details of a transaction, on the Transactions page enter its PA Transaction ID into the
      Quick Search
       field.
    • On the Transactions page, you can also create a payer authentication transaction ID filter by clicking
      Add filter
       and selecting
      PA Transaction ID
       as the filter. You can then enter the transaction ID as the filter criteria.
    • The list of applications is simplified to facilitate searching for the relevant service requests.
    • Payer authentication information is available for 12 months after the transaction date.
  • Search results: the results options include the Payer Authentication transaction ID and the customer’s account number (PAN). Use the Payer Authentication transaction ID to find all parts of the transaction.
  • Payer authentication details: all transaction details are discussed under Searching for Payer Authentication Details. For more information, see Searching for Payer Authentication Details.