Enrolled Card

Enrolling a card consists of two steps:
  1. Checking for enrollment.
  2. Authenticating the customer.

Enrollment Check

For the enrollment check for an enrolled card, payer authentication data is located in the Transaction Details page in these sections:
  • Request Information section: The enrollment check service is shown in red because the card is enrolled. You receive the corresponding response information. If the card authorization service was requested at the same time, it did not run and appears in black.
  • Order Information section: When authentication is required, American Express SafeKey requires that you save the XID for use later. You do not receive an ECI, AAV, or CAVV because the authentication is not complete.
If CAVV and ECI are not provided, and the enrollment transaction results in a challenge, authentication is required.
Enrolled Card

Authentication Validation

For a transaction in which the validation and the card authorization services were processed successfully, payer authentication data is located in the Transaction Search Details window in these sections:
  • Request Information section: The validation service succeeded. A reason code 100 was returned with the corresponding response message. The necessary payer authentication information was passed to the card authorization service, which processed successfully. Both services are shown in green.
  • Order Information section: You received a value for all three parameters because the validation was successful. You may not receive an ECI value when a system error prevents the card issuer from performing the validation or when the cardholder does not complete the process.
Enrolled Card