Enrolling a Card
Enrolling a card consists of two steps:
- Checking for enrollment.
- Authenticating the customer.
Checking Enrollment
You can find payer authentication data on the Transaction Details page in these
sections:
- Request Information section: The enrollment check service is shown in red when the card is enrolled. You receive the corresponding response. If the card authorization service was requested at the same time, it did not run and appears in black.
- Order Information section: When authentication is required, American Express SafeKey requires that you save the XID for later use. You do not receive an ECI, AAV, or CAVV because the authentication is not complete.
If the CAVV and ECI are not provided, and the enrollment transaction results in
a challenge, authentication is required.
Authentication Validation
When an authentication is valid and the card authorization succeeds, payer
authentication data appears in the Transaction Search Details window in these
sections:
- Request Information section: The validation service succeeded. A reason code 100 was returned with the corresponding response. The necessary payer authentication information was passed to the card authorization service, which processed successfully. Both services are shown in green.
- Order Information section: You received a value for all three parameters because the validation was successful. You might not receive an ECI value when a system error prevents the card issuer from performing the validation or when the cardholder does not complete the process.