Frequently Asked Questions

How do I sign up for the partner portal?
You can sign up at this link: cybersource.partner-experience.com/login. You will receive a portal approval and login credentials will be emailed within 2-5 business days.
What does the partner portal contain?
The Visa Acceptance Solutions partner portal is a self-service resource to help partners to be successful in maximizing mutual partnership value. The portal will enable you to access helpful product and thought leadership content, take training on our products, register referral leads (only for referral partners), view our event calendar, and (now) edit your Directory listing.
How many users can we have in the partner portal?
As many as you see fit! However, we do ask that you designate only two users as Directory Editors.
What if I have future edits to my listing?
If you’d like to make changes to your partner listing, you may follow the same process. You can log back into the partner portal, make edits to your Profile page, and request a review by our Visa team.