Configuring Strong Customer Authentication

When payer authentication is enabled and a transaction is declined with reason code 478 (Strong Customer Authentication required), another request is sent from the

Adobe Commerce Cloud

Cybersource module for the same order. The customer must complete a 3-D Secure challenge.

To configure this setting, click

Strong Customer Authentication

to expand the section. In the

Enforce Strong Customer Authentication when saving a card

drop-down list, choose

Yes

to have the cardholder complete a 3-D Secure challenge while saving a card.