Reference Information
This section contains reference information to help you use the Cybersource app on
Shopify
. Testing
You can test your integration before you start accepting payments. To test the
application before moving to the production environment, you must request a
dedicated the test app from Cybersource. Send to gdlisvpm@visa.com and provide your
Shopify
domain
and store name.Follow these steps to verify that the app is enabled and configured properly:
- In yourShopifyaccount, and go to your web store.
- Add an item to the cart and proceed to checkout.
- Enter the shipping information.
- Enter the test card information.
- ClickPay Now.
- Log in to yourBusiness Centeraccount.
- Review the test transaction.
- If there is a problem with the transaction or it does not appear in theBusiness Center, contact Cybersource support.
Troubleshooting
Contact Cybersource to troubleshoot transactions and request
support. Include this information when you contact Cybersource:
- Cybersource merchant ID
- Shopifystore name
- Shopifypayment ID
- Shopifyreason string and code
- Date and time
- Test or production environment
- Steps to recreate the error