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`Shopify`

The Cybersource app on Shopify provides commerce tools to start, grow, market, and manage retail businesses. You can accept payments in multiple currencies and get paid in your local currency. The Cybersource app on Shopify supports popular payment methods to meet your business needs.

The Cybersource app on Shopify supports these features:

3-D Secure

Apple Pay

Card payments

Google Pay

Fraud Management tools

Cybersource supports these transaction types on Shopify:

Authorization (authorize only)

Sale (auth and capture)

Capture (capture only)

Payer Authentication (3-D Secure)

Refund (credit)

Void (reversal)

Configuring Security Credentials

You must have a Cybersource Business Center account. If you do not have one, you must create one before installing the Cybersource app on Shopify. You also must retrieve details from that account to install the plugin.

Creating a `Business Center` Account

Follow these steps to create your Business Center account:

Go to the Business Center Registration website, and create an account.

Follow the email instructions that you received to activate your merchant account.

Installing the Cybersource App on `Shopify`

You must enable the Cybersource app in your Shopify account settings. Follow these steps to install the Cybersource app on Shopify:

Go to https://apps.shopify.com/cybersource.

Select the app and click

Install

A page opens on Shopify. Provide the required permissions to the payment app.

After you set the permissions, the Business Center log in opens.

Check or clear the

3-D Secure enrollment

box based on your business needs. If you choose to enroll for 3-D Secure, ensure that the Payer Authentication feature is enabled and configured.

Submit the form. The Shopify store settings page re-opens so that you can configure and activate the Cybersource app.

You must repeat these steps if you have more than one Shopify store.

Configuring `Shopify`

Configure the Shopify payment settings. Follow these steps to configure the Cybersource App in your Shopify store:

Go to your Cybersource store, and go to

Settings > Payments > Manage

Select the card brands and payment methods that you want to accept.

Click

Save

Using 3-D Secure

If you are going to use 3-D Secure, you must have Payer Authentication enabled and have your Cardinal keys stored within the Business Center. To enable Payer Authentication, contact Cybersource support or your account manager. Request that the Payer Authentication enablement include support for the direct integration method.

After Payer Authentication is enabled, follow these steps to verify your Payer Authentication credentials:

Go to

Payment Configuration > Payer Authentication Configuration.

View the Org Unit ID, API Identifier, and API Key to use in Shopify to verify your credentials.

Because you verified the Payer Authentication credentials and enabled the 3-D Secure feature when you installed the Cybersource app, the transactions will support 3-D Secure flows.

Reference Information

This section contains reference information to help you use the Cybersource app on Shopify.

Testing

Testing is not available in the sandbox environment. Cybersource tested and validated the Shopify app before it was release.

Troubleshooting

Contact Cybersource using this email address to troubleshoot transactions and request support: globalpartnersolutionscs@visa.com. Include this information when you contact Cybersource:

Cybersource merchant ID

Shopify store name

Shopify payment ID

Shopify reason string and code

Date and time

Production environment

Steps to recreate the error

Shopify