`Shopify`

The Cybersource app on Shopify provides commerce tools to start, grow, market, and manage retail businesses. You can accept payments in multiple currencies and get paid in your local currency. The Cybersource app on Shopify supports popular payment methods to meet your business needs.

The Cybersource app on Shopify supports these features:

3-D Secure

Apple Pay

Card payments

Google Pay

Fraud Management tools

Cybersource supports these transaction types on Shopify:

Authorization (authorize only)

Sale (auth and capture)

Capture (capture only)

Payer Authentication (3-D Secure)

Refund (credit)

Void (reversal)

Configuring Security Credentials

You must have a Cybersource Business Center account. If you do not have one, you must create one before installing the Cybersource app on Shopify. You also need to retrieve details from that account to install the plugin.

Creating a `Business Center` Account

Follow these steps to configure your Business Center account:

Go to the Business Center Registration website, and create an account.

Follow the email instructions that you received to activate your merchant account.

Installing the Cybersource App on `Shopify`

You must enable the Cybersource app in your Shopify account settings. Follow these steps to install the Cybersource app on Shopify:

To find the Cybersource app from the list in Shopify settings, go to

Store Home > Settings > Payments > See all other providers

In the search box, enter

Cybersource

Select the app and click

Install

A page opens on Shopify. Provide the required permissions to the payment app.

After you set the permissions, the Business Center log in opens.

Check or clear the

3-D Secure enrollment

box based on your business needs. If you choose to enroll for 3-D Secure, ensure that the Payer Authentication feature is enabled and configured.

Submit the form. The Shopify store settings page re-opens so that you can configure and activate the Cybersource app.

Configuring `Shopify`

Configure the Shopify payment settings. Follow these steps to configure the Cybersource App in your Shopify store:

Go to your Cybersource store, and go to

Settings > Payments > Manage

Select the card brands and payment methods that you want to accept.

Click

Save

Using 3-D Secure

If you are going to use 3-D Secure, you must have Payer Authentication enabled and have your Cardinal keys stored within the Business Center. To enable Payer Authentication, contact Cybersource support or your account manager. Request that the Payer Authentication enablement include support for the direct integration method.

After Payer Authentication is enabled, follow these steps to verify your Payer Authentication credentials:

Go to

Payment Configuration > Payer Authentication Configuration.

View the Org Unit ID, API Identifier, and API Key to use in Shopify to verify your credentials.

Because you verified the Payer Authentication credentials and enabled the 3-D Secure feature when you installed the Cybersource app, the transactions will support 3-D Secure flows.

Reference Information

This section contains reference information to help you use the Cybersource app on Shopify.

Testing

You can test your integration before you start accepting payments. To test the application before moving to the production environment, you must request a dedicated the test app from Cybersource. Send to gdlisvpm@visa.com and provide your Shopify domain and store name.

Follow these steps to verify that the app is enabled and configured properly:

In your Shopify account, and go to your web store.

Add an item to the cart and proceed to checkout.

Enter the shipping information.

Enter the test card information.

Click

Pay Now

Review the test transaction.

If there is a problem with the transaction or it does not appear in the Business Center, contact Cybersource support.

Troubleshooting

Contact Cybersource to troubleshoot transactions and request support. Include this information when you contact Cybersource:

Cybersource merchant ID

Shopify store name

Shopify payment ID

Shopify reason string and code

Date and time

Test or production environment

Steps to recreate the error

Shopify