Support
If you require support with this software, contact GlobalPartnerSolutionsCS@visa.com and provide this information:
- Summary of the issue
- Steps to reproduce the issue
- Magento platform version
- Cybersource plug-in version
- Cybersource merchant ID
- Configuration screenshots
- All the themes/additional extensions installed
- Log files:system.log,debug.log,cybs.logandexception.log. To generate logs, navigate to this path in the root directory of Magneto:Magento Folder Name\var\log