On This Page
After-Authorization Workflow
This workflow comprises the sequence of events that occur after a customer places a new
order using OpenCart Front Office. The workflow shows how the order status is updated
when the authorized transaction is captured or reversed (full authorization reversal).
- The new order displays in OpenCart Back Office and the order status isPending.
- The merchant chooses one of these actions:
- Standard capture.
- Partial capture.
- Cancel products. For a full authorization reversal, the merchant must also cancel the order, which requires that they select all the quantities and all the items included in the order.A partial authorization reversal is not supported.
- When the merchant initiates a full authorization reversal, the authorization is cancelled and the order status is set toOrder cancelled by merchant.
- When the merchant initiates a multiple partial capture, they choose how many quantities to capture and whether to include the shipping costs.After multiple partial captures are processed, the order status is set toProcessing.
- When the merchant initiates a full capture, the entire authorization amount is captured and the order status is set toProcessed.