Timeout Voids for a Capture, Sale,
Follow-On Credit
, or
Stand-Alone Credit

When you do not receive a response message after requesting a capture, sale, or credit, this feature enables you to void the transaction that you requested.
Include the
merchantTransactionIdentifier
field in the original request for a capture, sale,
follow-on credit
, or
stand-alone credit
. The value of the merchant transaction ID must be unique for 180 days.
When the original transaction fails, the response message for the reversal request includes these fields:
  • originalTransaction_amount
  • originalTransaction_reasonCode

Endpoint

Required Fields for Processing a Timeout Void for a Capture, Sale,
Follow-On Credit
, or
Stand-Alone Credit

merchantID
merchantReferenceCode
merchantTransactionIdentifier
Identifier that links the reversal request to the original request.
voidService_voidRequestID
Set this field to the request ID that was included in the authorization response message.
voidService_run
Set the value to
true
.
Timeout Voids for a Capture, Sale, Follow-On Credit, or Stand-Alone Credit

Simple Order Example: Processing a Timeout Void for a Capture, Sale, Follow-On Credit, or Stand-Alone Credit

Request
merchantID=Napa Valley Vacations merchantReferenceCode=482046C3A7E94F5 voidService_run voidService_voidRequestID=6522033834410167772169
Response to a Successful Request
requestID=0305782650000167905080 decision=ACCEPT reasonCode=100 merchantReferenceCode=482046C3A7E94F5 purchaseTotals_currency=USD ccAuthReply_reconciliationID=ABCDE12345FGHIJ67890 ccAuthReply_cardCategory=F^ ccAuthReply_cardGroup=0 ccAuthReply_reasonCode=100 ccAuthReply_amount=49.95 ccAuthReply_accountBalance=50.05 ccAuthReply_authorizationCode=123456 ccAuthReply_avsCode=Y ccAuthReply_avsCodeRaw=YYY ccAuthReply_processorResponse=A ccAuthReply_paymentNetworkTransactionID=3312345
Timeout Voids for a Capture, Sale, Follow-On Credit, or Stand-Alone Credit