Credit Workflow

The credit workflow begins when you send a request for a credit.
A credit does not happen in real time. All of the credit requests for a day are typically placed in a file and sent to the processor as a single
batch
transaction. In most cases, the batch transaction is settled overnight.
  1. The merchant sends a request for a credit to
    Cybersource
    .
  2. For online credits,
    Cybersource
    validates the order information then sends an online credit to the payment processor.
    For offline credits,
    Cybersource
    stores the credit request in a batch file and sends the batch file to the payment processor after midnight.
  3. The processor validates the request and forwards it to the acquiring bank.
  4. The acquiring bank transfers funds to the issuing bank.