Credit Workflow
The credit workflow begins when you send a request for a credit.
A credit does not happen in real time. All of the credit requests for a day are typically
placed in a file and sent to the processor as a single
batch
transaction. In most
cases, the batch transaction is settled overnight.- The merchant sends a request for a credit toCybersource.
- For online credits,Cybersourcevalidates the order information then sends an online credit to the payment processor.For offline credits,Cybersourcestores the credit request in a batch file and sends the batch file to the payment processor after midnight.
- The processor validates the request and forwards it to the acquiring bank.
- The acquiring bank transfers funds to the issuing bank.