Timeout Authorization Reversals

When you do not receive a response message after sending an authorization request, this feature enables you to reverse the authorization that you requested.
Wait 60 seconds before requesting a timeout authorization reversal.
Include the
merchantTransactionIdentifier
field in the original request for an authorization. The value of the merchant transaction ID must be unique for 180 days.
When the original transaction fails, the response message for the reversal request includes these fields:
  • originalTransaction_amount
  • originalTransaction_reasonCode

Requirements

Unless your processor supports authorization reversal after void (ARAV), timeout authorization reversals are supported only for authorizations that have not been captured and settled.

Required Fields for Processing a Timeout Authorization Reversal

Use these required fields for processing a timeout authorization reversal.
ccAuthReversalService_authRequestID
Set this field to the request ID that was included in the authorization response message.
ccAuthReversalService_run
Set the value to
true
.
merchantReferenceCode
merchantTransactionIdentifier
Identifier that links the reversal request to the original request.
purchaseTotals_currency
purchaseTotals_grandTotalAmount
The amount of the reversal must be the same as the authorization amount that was included in the authorization response message. Do not use the amount that was requested in the authorization request message.
Timeout Authorization Reversals

Simple Order Example: Processing a Merchant-Initiated Authorization Reversal

Request
ccAuthReversalService_authRequestID=6522033834410167772169 ccAuthReversalService_run=true merchantReferenceCode=482046C3A7E94F5BD1FE3C66C merchantTransactionIdentifier=987654321 purchaseTotals_currency=USD purchaseTotals_grandTotalAmount=49.95
Response to a Successful Request
requestID=1019827520348290570293 merchantReferenceCode=482046C3A7E94F5BD1FE3C66C decision=ACCEPT reasonCode=100 ccAuthReversalReply_amount=49.95 purchaseTotals_currency=USD ccAuthReversalReply_reasonCode=100 ccAuthReversalReply_reconciliationID=1094820975023470
Timeout Authorization Reversals