Timeout Authorization Reversals
When you do not receive a response message after sending an authorization request, this
feature enables you to reverse the authorization that you requested.
Wait 60 seconds before requesting a timeout authorization
reversal.
Include the
merchantTransactionIdentifier
field in the original request for an
authorization. The value of the merchant transaction ID must be unique for 180 days.When the original transaction fails, the response message for the reversal request
includes these fields:
- originalTransaction_amount
- originalTransaction_reasonCode
Requirements
Unless your processor supports authorization reversal after void (ARAV), timeout
authorization reversals are supported only for authorizations that have not been
captured and settled.
Required Fields for Processing a Timeout Authorization Reversal
Use these required fields for processing a timeout authorization reversal.
- ccAuthReversalService_authRequestID
- Set this field to the request ID that was included in the authorization response message.
- ccAuthReversalService_run
- Set the value totrue.
- merchantReferenceCode
- merchantTransactionIdentifier
- Identifier that links the reversal request to the original request.
- purchaseTotals_currency
- purchaseTotals_grandTotalAmount
- The amount of the reversal must be the same as the authorization amount that was included in the authorization response message. Do not use the amount that was requested in the authorization request message.
Related Information
Simple Order Example: Processing a Merchant-Initiated Authorization Reversal
Request
ccAuthReversalService_authRequestID=6522033834410167772169 ccAuthReversalService_run=true merchantReferenceCode=482046C3A7E94F5BD1FE3C66C merchantTransactionIdentifier=987654321 purchaseTotals_currency=USD purchaseTotals_grandTotalAmount=49.95
Response to a Successful Request
requestID=1019827520348290570293 merchantReferenceCode=482046C3A7E94F5BD1FE3C66C decision=ACCEPT reasonCode=100 ccAuthReversalReply_amount=49.95 purchaseTotals_currency=USD ccAuthReversalReply_reasonCode=100 ccAuthReversalReply_reconciliationID=1094820975023470