Captures
A capture is a follow-on transaction to an authorization. It is used to transfer the
authorized funds from the customer's account to the merchant account. To link the
authorization transaction to the capture transaction, you include a request ID in your capture
request. This request ID is returned to you in the authorization response.
Captures are typically not performed in real time. They are placed in a batch file and sent
to the processor, and the processor settles all of the captures at one time. In most cases,
these batch files are sent and processed outside of the merchant's business hours. It usually
takes 2 to 4 days for the acquiring financial institution to deposit the funds into the
merchant account.
When fulfilling only part of a customer’s order, do not capture the full amount of the authorization. Capture only the cost of the delivered items. When you deliver the remaining items, request a new authorization, and then capture the new authorization.
It is not possible to perform a capture if a transaction is in a review state, which can
occur if you use a fraud management service. You must accept the transaction prior to capture.
For more information, see the fraud management documentation in
the
Business Center
.Capture Workflow
The capture workflow begins when you send a request for a capture.
- The merchant sends a request for a capture toCybersource.
- For online captures,Cybersourcevalidates the order information then sends an online capture to the payment processor.For offline captures,Cybersourcestores the capture request in a batch file and sends the batch file to the payment processor after midnight.
- The processor validates the request and forwards it to the issuing bank.
- The issuing bank transfers funds to the acquiring bank.
The payment processor does not notify
Cybersource
that the money has been transferred. To ensure that all captures are
processed correctly, you should reconcile your capture requests with the capture reports from
your processor.