Payer Authentication Search

On the Transactions page of the Transaction Management module in the Business Center, you can search for transactions that used the payer authentication and card authorization services. When searching for transactions, there are several things to consider:
  • Search options:
    • To find the details of a transaction, enter its PA Transaction ID into the Quick Search field on the Transactions screen.
    • You can also create a payer authentication transaction ID filter, by clicking
      Add filter
       and selecting
      PA Transaction ID
       as the filter. You can then enter the transaction ID as the filter criteria.
    • The list of applications is simplified to facilitate searching for the relevant service requests.
    • Payer authentication information is available for 12 months after the transaction date.
  • Search results: the results options include the Payer Authentication transaction ID and the customer’s account number (PAN). Use the Payer Authentication transaction ID to find all parts of the transaction.
  • Payer authentication details: all transaction details are discussed under Searching for Payer Authentication Details.