Comparing Payer Authentication and Payment Reports

The Payer Authentication report and the payment reports might differ when an authenticated transaction is not authorized.

The values (amounts and counts) in the Payer Authentication report might not match your other sources of reconciliation. This report shows the transactions validated by payer authentication. A different number of transactions might have been authorized.

The amounts and numbers can be higher in the Payer Authentication report than in the payment reports. This example shows the results of the first two numbers in the Payer Authentication report and the last number in the payment reports.

To reconcile your reports more easily when using payer authentication, we recommend that you attempt to authenticate the same amount that you want to authorize.