Challenge Reponses to 3RI Transactions

The directory server prohibits any challenge response from an issuer in 3RI transactions because the cardholder is not present for authentication. If an issuer does respond with a challenge, the directory server:
• Returns an ARes with a Transaction Status (transStatus) =
N
and a Transaction Status Reason (transStatusReason) =
87
(Transaction is excluded from Attempts Processing) to the 3-D Secure Server (merchant).
• Sends an error message (Erro) to the Access Control Server (ACS), with Error Code (errorCode) =
203
(Format of one or more data elements is invalid according to the specification.)
When you receive this response, you should find an alternate way of processing the transaction. Examples include going directly to authorization, or when the cardholder is present, resending the transaction. When you receive this response, contact your acquirer to raise the issue with customer support.