Authorization Reversal

This section provides the information about how to process an authorization reversal.
Reversing an authorization releases the hold on the customer’s payment card funds that the issuing bank placed when processing the authorization.

Supported Card Types

All supported card types can process reversals.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments/
{id}
/reversals
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments/
{id}
/reversals
The
{id}
 is the transaction ID returned in the authorization response.

Required Fields for Processing an Authorization Reversal

Cybersource
 provides the value for this field.
Set the
id
 URL parameter to the transaction ID that was included in the authorization response message.
The amount of the reversal must be the same as the authorization amount that was included in the authorization response message. Do not use the amount that was requested in the authorization request message.

REST Example: Processing an Authorization Reversal

Light Dark
Request
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{ 
    "clientReferenceInformation": { 
      "code": "test123"
    } 
    "orderInformation" : { 
        "amountDetails" : { 
            "currency" : "USD" 
        } 
    }, 
    "reversalInformation" : { 
        "amountDetails" : { 
            "totalAmount" : "100.00" 
        } 
    } 
}
Response to a Successful Request
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{
    "_links" : {
      "self" : {
          "method" : "GET",
          "href" : "/pts/v2/reversals/6869460219566537303955"
      }
    },
    "clientReferenceInformation" : {
        "code" : "RTS-Auth-Reversal"
    },
    "id" : "6869460219566537303955",
    "orderInformation" : {
        "amountDetails" : {
            "currency" : "USD"
        }
    },
    "processorInformation" : {
        "responseCode" : "200"
    },
    "reconciliationId" : "82kBK3qDNtls",
    "reversalAmountDetails" : {
        "reversedAmount" : "100.00",
        "currency" : "USD"
    },
    "status" : "REVERSED",
    "submitTimeUtc" : "2023-06-16T20:07:02Z"
}