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Authorization Reversal

This section provides the information about how to process an authorization reversal.
Reversing an authorization releases the hold on the customer’s payment card funds that the issuing bank placed when processing the authorization.
For a debit card or prepaid card in which only a partial amount was approved, the amount of the reversal must be the amount that was authorized, not the amount that was requested.

Supported Card Types

All supported card types can process reversals.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments/
{id}
/reversals
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments/
{id}
/reversals
The
{id}
 is the transaction ID returned in the authorization response.

Required Fields for Processing an Authorization Reversal

Cybersource
 provides the value for this field.
The amount of the reversal must be the same as the authorization amount that was included in the authorization response message. Do not use the amount that was requested in the authorization request message.

REST Example: Processing an Authorization Reversal

Request
{ 
    "clientReferenceInformation": { 
      "code": "test123"
    } 
    "reversalInformation" : { 
        "amountDetails" : { 
            "totalAmount" : "100.00",
            "currency" : "USD"
        } 
    } 
}
Response to a Successful Request
{
    "_links" : {
      "self" : {
          "method" : "GET",
          "href" : "/pts/v2/reversals/6869460219566537303955"
      }
    },
    "clientReferenceInformation" : {
        "code" : "RTS-Auth-Reversal"
    },
    "id" : "6869460219566537303955",
    "orderInformation" : {
        "amountDetails" : {
            "currency" : "USD"
        }
    },
    "processorInformation" : {
        "responseCode" : "200"
    },
    "reconciliationId" : "82kBK3qDNtls",
    "reversalAmountDetails" : {
        "reversedAmount" : "100.00",
        "currency" : "USD"
    },
    "status" : "REVERSED",
    "submitTimeUtc" : "2023-06-16T20:07:02Z"
}