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Time-Out Void

This section describes how to void an authorization, capture, refund, or credit when you do not receive a response within the time allowed and the transaction times out. To use this feature, you must include a unique value in the
clientReferenceInformation.transactionId
 field in your payment, capture, refund, or credit request and use the same unique value for the
clientReferenceInformation.transactionId
 field in this request to reverse the transaction.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/voids/
Test:
POST
https://apitest.cybersource.com
/pts/v2/voids/

Required Field for a Time-Out Void

REST Example: Time-Out Void

Request
{
  "clientReferenceInformation": {
    "comments": "VOID Timeout",
    "transactionId": "888858556"
  }
}
Response to a Successful Request
{
  "_links": {
    "self": {
      "method": "GET",
      "href": "/pts/v2/voids/6502849034136438604002"
    }
  },
  "clientReferenceInformation": {
    "code": "1650284903396",
    "transactionId": "888858556"
  },
  "id": "6502849034136438604002",
  "orderInformation": {
    "amountDetails": {
      "currency": "EUR"
    }
  },
  "status": "VOIDED",
  "submitTimeUtc": "2022-04-18T12:28:23Z",
  "voidAmountDetails": {
    "currency": "EUR",
    "voidAmount": "10.00"
  }
}
Response to a Declined Request
{
  "id": "6502858209346457804004",
  "submitTimeUtc": "2022-04-18T12:43:41Z",
  "status": "INVALID_REQUEST",
  "reason": "INVALID_DATA",
  "message": "Declined - One or more fields in the request contains invalid data"
}