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Configure Surcharging
You can add a surcharge amount to card payments for orders created in
NetSuite.
A surcharge is an additional fee or charge that a merchant adds to a customer's
bill.
A merchant must notify their
acquirer intent to surcharge at least 30 days before commencing
surcharging.
It is the merchant's responsibility to ensure the surcharge
amount is applied to the correct card types and is disclosed to
customers.
To configure surcharging, follow these steps:
- Go to the required Payment Processing Profile by choosing and edit the Payment Processing Profile
- In theSurcharge Item Field, choose the line item to use for surcharges. If left blank, a line item namedCybersource Surcharge Itemis added automatically when a surcharge is applied to an order.
- ClickSave.
AFTER COMPLETING THE TASK
Tax on the surcharge line is determined by the tax setup of the surcharge item.
Review the tax schedule or tax code of the item you select, or of the Cybersource
Surcharge Item. Make sure the surcharge line is excluded from tax.