On This Page
Frequently Asked Questions
These are frequently asked questions about the
Visa Acceptance for SMB
SuiteApp
for Oracle NetSuite.How do I change or add a Payment Logo?
These NetSuite Guides explain how to work with a payment logo:
How do I check Card Mapping or add a local scheme?
- From the SuiteApp menu, chooseCustomization > Lists, Records & Fields > Record Types.
- Select the custom recordCard Type Mapping, and clickList. A list of card brands and the associated card type IDs appears.
- To edit an existing card brand, clickEditon the required card type line and make your changes.
- To add a new brand, clickNew Card Type Mapping, and enter the name, card type ID, and card type name.
- For the list of Visa Acceptance card type IDs, seepaymentInformation.card.cardTypein theREST API Field Reference.
I am using a Custom Role and Merchant Initiated Transactions are not processing
Verify that you have provided the Payment Instrument permission to the custom
role.
The
Payment Type
field in a sales order or cash sale is only
supported when the NetSuite Payment Instrument feature is enabled.What do I need to consider when processing a Merchant Initiated Transaction with an imported TMS token?
When processing a transaction with an imported token, ensure that the associated
Network Transaction ID is entered into the
Payment Network
Reference
field.What Acquirers/Processors are supported by the Visa Acceptance for SMB
SuiteApp?
Visa Acceptance for SMB
SuiteApp?The
Visa Acceptance for SMB
SuiteApp is processor agnostic, but note that Level
II and Level III processing is only supported for these processors:- American Express Direct (Level II only)
- Barclaycard Merchant Services
- Chase Paymentech Solutions
- Elavon Americas
- First Data Compass
- First Data Nashville Global
- Global Payments Network
- OmniPay Direct
- TSYS Acquiring Solutions
- Visa Platform Connect
Can I pass my own Reconciliation ID?
To pass your own Reconciliation ID, populate the
Reconciliation
ID
field in the Payment subtype of the transaction record before
processing the transaction.