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Order Management
Reverse, capture, refund, and void OpenCart orders from the back office.
Orders are marked differently depending on the
Unified Checkout
payment
processing choice.- Authorize: When this option is chosen, successful transactions are marked asAwaiting Payment.
- Sale: When this option is chosen, successful transactions are marked asProcessed.
Reverse an Authorization
To reverse an authorization, enter the order in your OpenCart back office and click
Cancel
.Capture an Order
To capture an order, enter the order in your OpenCart back office and click
Capture
. Alternatively, you can click Partial
Capture
and choose which part of the order to capture and click
Yes
.Refund an Order
To refund an order, enter the order in your OpenCart back office and click
Refund
. Alternatively, you can click Partial
Refund
, choose which part of the order to refund and click
Yes
.Void an Order
To void an order, enter the order in your OpenCart back office and click
Void/Void
Capture/Void Refund
.