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Unrecognized
Click to Pay
Customer

This section provides an overview of the
Click to Pay Drop-In UI
unrecognized experience. This interaction occurs when a customer's device is not recognized by the
Click to Pay Drop-In UI
. This condition occurs when the customer has a
Click to Pay
account but has not opted to have their details stored on the device. In this flow, the customer receives an OTP on their registered mobile device or their email address.
When the cardholder has a
Click to Pay
account but is not on a registered device, they receive a one-time password to their registered email address and phone number to authenticate their identity before their stored
Click to Pay
credentials are shown:

Figure:

Unrecognized
Click to Pay
Customer on a Recognized Device UI