- Unified Checkout
- Click to Pay Drop-In UI
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REST API
Unrecognized Click to Pay Customer
Click to Pay
CustomerThis section provides an overview of the
Click to Pay Drop-In UI
unrecognized
experience. This interaction occurs when a customer's device is not recognized by the
Click to Pay Drop-In UI
. This condition occurs when the customer has a
Click to Pay
account but has not used it on their device
previously.Figure:
Unrecognized
Click to Pay
Customer![](/content/dam/new-documentation/documentation/en-us/topics/payments-processing/card-processing/click-to-pay/images/ctp-unrecognized.png/_jcr_content/renditions/original)