Introduction

Test Account

Test Reader

PayButton Integration for iOS and Android

Desktop OS Integration for Windows and Linux

Validate Your Integration

Important Notes

Card Readers
- Verifone P400 Payment Terminal
  - Getting Started
  - Ordering Test Equipment
  - Inspecting the Terminal
  - Connecting Terminal Hardware
  - Configuring Ethernet Connectivity
  - Configuring USB Connectivity
  - Finding the Network Address Assigned to the Terminal
  - Configuring the Static IP Address
  - Verifying the Terminal IP Address
  - Changing Your Password
  - Troubleshooting
- PAX A920 Payment Terminal
  - Getting Started
    - Charging the Terminal
    - Turning On the Terminal
    - Installing the Receipt Paper Roll
  - Configuring the Terminal
    - Configuring DHCP Access
    - Configuring Static Access
    - Configuring Manual Static Access
    - Configuring Proxy Access
    - Configuring a Cellular Connection Using a SIM Card
    - Choosing a Language
  - Processing Transactions
    - Processing Payments
    - Processing Dynamic Currency Conversion Payments
    - Processing Follow-On Refunds
    - Processing Standalone Refunds
    - Managing Unsuccessful Payments
  - Troubleshooting
    - Accessing Logs During Terminal Testing
      - Using the POSLink Log for Debugging
      - Using the BroadPOS Log for Debugging
    - Finding the Terminal Serial Number
    - Finding the International Mobile Equipment Identity Number
    - Taking Screenshots of the Terminal Screen
    - Managing Tamper Mode
    - Fixing Printing Issues

On This Page

Using the BroadPOS Log for Debugging

You can use the BroadPOS Log to troubleshoot and debug the payment terminal.

Connect your terminal to a Windows computer using the provided USB cable.

After the computer detects the terminal, open the A920
folder in File Explorer.

Choose

Internal storage > Android > data > comp.pax.us.pay.std.broadpos.p2pe

. These log files names start with BroadPOS
and append the date in the format of BroadPOS_logYYYYMMDD.

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