After-Authorization Workflow

This workflow comprises the sequence of events that occur after a customer places a new order using OpenCart Front Office. The workflow shows how the order status is updated when the authorized transaction is captured or reversed (full authorization reversal).

The new order displays in OpenCart Back Office and the order status is
Pending
.
The merchant chooses one of these actions:
Standard capture
.
Partial capture
.
Cancel products
. For a full authorization reversal, the merchant must also cancel the order, which requires that they select all the quantities and all the items included in the order.
A partial authorization reversal is not supported.
When the merchant initiates a full authorization reversal, the authorization is cancelled and the order status is set to
Order cancelled by merchant
.
When the merchant initiates a multiple partial capture, they choose how many quantities to capture and whether to include the shipping costs.
After multiple partial captures are processed, the order status is set to
Processing
.
When the merchant initiates a full capture, the entire authorization amount is captured and the order status is set to
Processed
.