Oracle NetSuite

Cybersource services can be integrated with
Oracle NetSuite
to simplify your payment management platform. This section describes the payment methods and services that the Cybersource SuiteApp for
Oracle NetSuite
bundle provides.

Payment Acceptance Services

The bundle supports payment acceptance services that the customer initiates (authorization and sale), and order management services that the merchant handles for credit and debit cards (capture, credit, authorization reversal).
The bundle includes these credit and debit card services:
  • Authentication
  • Authorization only
  • Authorization reversal
  • Capture
  • Credit
  • eCheck
    "/>
  • Refund
  • Sale (authorization and capture)
  • Tokenization (
    TMS
    and network tokenization)
For the Cybersource Automatic Clearing House (ACH) service, the bundle supports payment acceptance services that the customer initiates (authorization and sale), and order management services the merchant handles(refund). The bundle also supports the tokenization service for ACH.

Order Management Services

The bundle supports order management services for Apple Pay, Google Pay, PayPal, and
Click to Pay
. Order management services support these operations for payment methods Apple Pay, Google Pay, PayPal, and
Click to Pay
:
  • Authorization reversal
  • Capture
  • Credit
  • Sale (supported for
    Click to Pay
    and for PayPal as a workaround for multi-capture functionality)
You must import authorizations that are processed outside of
Oracle NetSuite
to see details of those authorizations using live integrations or CSV imports. For
Click to Pay
, the PNRef number field of the sales order should hold the details of the authorization ID and Visa order ID in the format of
AuthorizationID_VisaOrderID
. For PayPal, the PNRef number field of the sales order should hold the details of the authorization ID and order ID in the format of
AuthorizationID_OrderID
.

Reporting Services

You can import these reports from Cybersource into
Oracle NetSuite
:
  • Transaction Request Report
  • Payment Batch Detail Report
  • Conversion Detail Report

Invoicing Services

These invoicing actions can be generated in
Oracle NetSuite
and imported from Cybersource:
  • Creating a draft invoice
  • Create an invoice without sending it
  • Create and sending an invoice immediately