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Enforcing Strong Customer Authentication
Select the Enforce Strong Customer Authentication setting to prompt a 3-D Secure
(3DS) challenge when a customer saves their credit card information. The customer is 3DS
challenged when a transaction is declined as reported by response code 478 (Strong
Customer Authentication required). After the transaction is declined, another request is
sent for the same order.
The Enforce Strong Customer Authentication setting is only
available when the Payer Authentication/3-D Secure (General Plugin setting) and
Tokenization (Fraud Management Plugin setting) are enabled. See Enable 3-D Secure (Payer Auth) and Enable Tokenization for information about enabling these
settings.
Follow these steps to enable Enforce Strong Customer Authentication:
- Open OpenCart Back Office and selectExtensions > Extensions > Paymentsfrom the Dashboard.
- Select the Edit icon beside Cybersource Credit Card.
- From the dropdown menu next to Enforce SCA for Saving Card, selectEnable. Enforcing Strong Customer Authentication is enabled.
- Click the Save icon at top right to save the configuration setting.