On This Page

Enable Reporting

This section describes the required and optional configuration settings for Reporting for the plugin.
To enable Reporting follow these steps:
  1. In OpenCart Back office, navigate to
    Extensions > Extensions > Modules > Cybersource Configuration
    .
  2. Click the Edit icon to edit the settings.
  3. In the Report Configuration tab of the Edit Cybersource Configuration Module pane, select from the dropdown or specify in the text box the configuration setting option you want to set.
  4. Click the Save icon to save the setting.
  5. Repeat for each required setting and each optional setting you want to enable.

Required Settings

The following settings are required: The following settings are also required for enabling Reporting for the plugin:
Payment Batch Detail Report
This report includes transactions that are processed with the applications. This report is available shortly after captured transactions are batched.
When set to
Enable
, this report is downloaded from the
Business Center
 to OpenCart. The report is downloaded by default to different locations, depending on the mode in which OpenCart is operating:
  • In Sandbox (Test) mode, the report downloads to
    {OpenCartModuleInstallationDirectory}/cybersourceofficial/Reports/Sandbox
  • In Production (Live) mode, the report downloads to
    {OpenCartModuleInstallationDirectory}/cybersourceofficial/Reports/Production
    .
Cybersource strongly recommends that OpenCart and the
Business Center
 operate in the same time zone so that the Transaction Request Report and Payment Batch Detail Report work properly.
Transaction Request Report
This report includes details for individual transactions that are processed each day.
When set to
Enable
, this report is downloaded from the
Business Center
 to OpenCart. The report is downloaded to different locations, depending on the mode in which OpenCart is operating:
  • In Sandbox (Test) mode, the report downloads to
    {OpenCartShopModuleInstallationDirectory}/cybersourceofficial/Reports/Sandbox
  • In Production (Live) mode, the report downloads to
    {OpenCartModuleInstallationDirectory}/cybersourceofficial/Reports/Production
    .
Cybersource strongly recommends that OpenCart and the
Business Center
 operate in the same time zone so that the Transaction Request Report and Payment Batch Detail Report work properly.

Optional Settings

The following settings are optional but recommended for enabling Reporting for the plugin:
Download path
If you want to download the report to a path other than the default, specify that path here.
Conversion Detail Report
When set to
Enable
, this report pulls Case Management changes from the
Business Center
 at regular intervals to ensure orders are updated in OpenCart.