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Check a Status
This section describes how to retrieve the current status of a sale or refund. Send a
check status request to know if a pending sale is settled, or to verify that a refund
request is refunded. Use the check status request as often as necessary to obtain the
information that you need.
The check status request requires the request ID from the sale or refund response. The
request ID is in the
requestID
response field. Endpoints
Set the
apCheckStatusService_run
field
to true
, and send the request to one of these
endpoints:Production:
https://ics2ws.ic3.com/commerce/1.x/transactionProcessor
Test:
https://ics2wstest.ic3.com/commerce/1.x/transactionProcessor
Required Fields for Checking a Status
- Set to the request ID included in the sale or refund response.
- Set totrue.
- Set toACV.
Example: Checking a Status
Request
<requestMessage xmlns="urn:schemas-cybersource-com:transaction-data-1.211"> <merchantID>thunes_cert</merchantID> <merchantReferenceCode>ancv-check-status</merchantReferenceCode> <apPaymentType>ANC</apPaymentType> <apCheckStatusService run="true"> <checkStatusRequestID>7548962692147006033215</checkStatusRequestID> </apCheckStatusService> </requestMessage>
Response to a Successful Request
Response Statuses for Checking a Status
Cybersource
responds to your check status request with one of these
statuses in the
field:- Check Status Responses for a Sale
- ABANDONED: The customer did not complete the payment using the redirect URL.
- FAILED: The service request failed. A failed request can be due to either ANCV Connect rejecting the transaction or a technical error.
- FUNDED: The settled amount is funded to the merchant bank account.
- PENDING: The service request is accepted but is not completed. Request the check status service to retrieve status updates.
- SETTLED: The sale request is settled for the requested amount.
- Check Status Responses for a Refund
- FAILED: The service request failed. A failed request can be due to either ANCV Connect rejecting the transaction or a technical error.
- REFUNDED: The settled amount is successfully refunded.