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Follow-On
Refund

This section provides the information you need in order to process a follow-on
refund
, which is linked to a capture or sale. You must request a follow-on
refund
 within 180 days of the authorization or sale.
The card expiration date is optional for card-not-present follow-on refunds.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments/
{id}
/refunds
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments/
{id}
/refunds
The
{id}
 is the transaction ID returned in the capture or sale response.

REST Example: Processing a Refund

Request
{
  "clientReferenceInformation" : {
    "code" : "eftpos1"
  },
  "orderInformation" : {
    "amountDetails" : {
      "totalAmount" : "100.00",
      "currency" : "AUD"
    }
  }
}
Response to a Successful Request
{
  "_links" : {
    "void" : {
      "method" : "POST",
      "href" : "/pts/v2/refunds/7530655864106337303091/voids"
    },
    "self" : {
      "method" : "GET",
      "href" : "/pts/v2/refunds/7530655864106337303091"
    }
  },
  "clientReferenceInformation" : {
    "code" : "eftpos1"
  },
  "id" : "7530655864106337303091",
  "orderInformation" : {
    "amountDetails" : {
      "currency" : "AUD"
    }
  },
  "processorInformation" : {
    "systemTraceAuditNumber" : "188148",
    "retrievalReferenceNumber" : "188148394602",
    "settlementDate" : "0721",
    "responseCode" : "00"
  },
  "reconciliationId" : "7530655864106337303091",
  "refundAmountDetails" : {
    "currency" : "AUD",
    "refundAmount" : "100.00"
  },
  "status" : "PENDING",
  "submitTimeUtc" : "2025-07-21T02:39:46Z"
}
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