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Credit Workflow
This workflow applies to follow-on credits, also known as refunds, and stand-alone credits. It begins when you send a request for a credit.
- The merchant sends the credit request toCybersource.
- For online credits,Cybersourcevalidates the order information then sends the request to the payment processor.
- The processor validates the request and forwards it to the acquiring bank.
- The acquiring bank transfers funds to the issuing bank.
IMPORTANT
Not all processors support stand-alone credits.