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Void for a Sale
or Stand-Alone Credit Transaction

This section describes how to void a sale that was submitted but not yet processed by the processor.

Void a Sale Transaction

Endpoint

Production:

POST https://api.cybersource.com/pts/v2/payments/{id}
/voids

Test:

POST https://apitest.cybersource.com/pts/v2/payments/{id}
/voids

The

{id}

is the transaction ID returned in the sale response.

Void a Stand-Alone Credit Transaction

Endpoint

Production:

POST https://api.cybersource.com/pts/v2/credits/{id}
/voids

Test:

POST https://apitest.cybersource.com/pts/v2/credits/{id}
/voids

The

{id}

is the transaction ID returned during the capture or credit response.

Required Fields for Voiding a Sale

clientReferenceInformation.code

REST Example: Voiding a Sale or Stand-Alone Credit Transaction

Request

{
    "clientReferenceInformation": {
        "code": "A61 050",
    }
}

Response to a Successful Request

{
  "_links" : {
    "self" : {
      "method" : "GET",
      "href" : "/pts/v2/voids/7495668874846651503091"
    }
  },
  "clientReferenceInformation" : {
    "code" : "A61_050"
  },
  "id" : "7495668874846651503091",
  "orderInformation" : {
    "amountDetails" : {
      "currency" : "AUD"
    }
  },
  "processorInformation" : {
    "retrievalReferenceNumber" : "277722470514",
    "settlementDate" : "0611",
    "responseCode" : "00"
  },
  "status" : "VOIDED",
  "submitTimeUtc" : "2025-06-10T14:48:10Z",
  "voidAmountDetails" : {
    "currency" : "AUD",
    "voidAmount" : "100.00"
  }
}

Void for a Sale or Stand-Alone Credit Transaction

Void a Sale Transaction

Endpoint

Void a Stand-Alone Credit Transaction

Endpoint

Required Fields for Voiding a Sale

REST Example: Voiding a Sale or Stand-Alone Credit Transaction

Void for a Sale
or Stand-Alone Credit Transaction