Timeout Void

This section describes how to void an authorization, capture, refund, or credit when you do not receive a response within the time allowed and the transaction times out. To use this feature, you must include a unique value in the
clientReferenceInformation.transactionId
 field in your payment, capture, refund, or credit request and use the same unique value for the
clientReferenceInformation.transactionId
 field in this request to reverse the transaction.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/voids/
Test:
POST
https://apitest.cybersource.com
/pts/v2/voids/

Required Field for a Timeout Void

REST Example: Timeout Void

Light Dark
Request
1234
{"clientReferenceInformation": {
    "comments": "VOID Timeout",
    "transactionId": "888858556"
  }}
Response to a Successful Request
12345678910111213141516171819202122
{"_links": {
    "self": {
      "method": "GET",
      "href": "/pts/v2/voids/6502849034136438604002"
    }
  },
  "clientReferenceInformation": {
    "code": "1650284903396",
    "transactionId": "888858556"
  },
  "id": "6502849034136438604002",
  "orderInformation": {
    "amountDetails": {
      "currency": "EUR"
    }
  },
  "status": "VOIDED",
  "submitTimeUtc": "2022-04-18T12:28:23Z",
  "voidAmountDetails": {
    "currency": "EUR",
    "voidAmount": "10.00"
  }}
Response to a Declined Request
12345
{"id": "6502858209346457804004",
  "submitTimeUtc": "2022-04-18T12:43:41Z",
  "status": "INVALID_REQUEST",
  "reason": "INVALID_DATA",
  "message": "Declined - One or more fields in the request contains invalid data"}