Introduction to Card Present Connect | Mass Transit

Card Present Connect | Mass Transit is the
Cybersource
solution for processing transactions using card scheme mass transit models.
Cybersource
mass transit processing is based on the global standards established by the card schemes for a reliable, scalable, and secure EMV contactless fare collection system.
Supported card types:
  • American Express
  • Mastercard
  • Visa

Rider Benefits

Mass transit riders should experience these benefits:
  • Retail-like experience where the contactless device and the reader communicate over the contactless interface to perform a contactless transaction.
  • Fast, contactless tap to enter and exit.
  • Payment card data protection.
  • Single, combined payment for multiple trips during a set period, usually at the end of the day.
  • Ability to request journey history and corresponding receipt.
  • Travel fare total on payment card statements.
  • Similar fare collection experience on multiple transit systems in other cities and countries.

Transit System Benefits

Mass transit systems will benefit in these ways:
  • Lower ticketing overhead without ticket booths or paper tickets.
  • Ability to track riders when they tap to enter and exit.
  • Flexible fare management
    • Riders pay as they go.
    • Fares are aggregated for one payment transaction each travel period.
  • Merchant protection.
    • Encrypted payment data.
    • First Ride Risk in supported regions.
    • Debt Recovery.

Mass Transit Terminology

Account Verification Request (AVR)
Zero amount authorization request that you send to determine whether the payment card is valid.
Aggregated
Transaction in which you calculate the fare based on multiple contactless card taps for trips during a predetermined time period, usually 24 hours, processed as a single transaction.
Back office
A component within your transit systems that processes the taps received from transit readers, and that performs any or all journey construction, fare calculation, risk management, and payment processing.
Card hash
One-way hash token ID of the payment card data that is used to maintain the deny list.
Combined data authentication (CDA)
Authentication technique that uses a combination of card and transaction data.
Deferred authorization
Combined authorization and capture request, also known as a sale, for aggregated fare payments.
Deny list
List of cards that failed ODA because of an unsuccessful AVR or transit payment. It is used for blocking cards that have not been accepted for travel within your transit system when you are processing aggregated payments, such as the Mastercard PAYG and Visa MTT models.
Deny list manager
Manages the deny list and distributes it to the validators.
First ride risk debt recovery
Under specific and limited conditions established by the card schemes, you can recover the cost of the first ride by capturing a declined authorization. For details, refer to each of the card scheme's rules for mass transit chargeback thresholds and protection.
Instrument identifier token
Token Management Service
token that stores the payment card number.
Journey construction
The process of analyzing individual taps received from transit readers and forming logical journeys performed by cardholders.
Mobility and Transport Transaction (MTT)
Visa model for contactless mass transit payments for single or multiple modes of transportation, which includes fixed, distance-based, and time-based fares.
Offline data authentication (ODA)
EMV security feature in which payment cards are authenticated offline. ODA is necessary so that cardholders can quickly tap and enter the transit system. It is used for aggregated transactions, such as Mastercard PAYG and Visa MTT.
Pay As You Go (PAYG) for Mastercard
Mastercard model in which the fare is not known when the cardholder taps their card for travel. All cardholder taps are recorded to calculate the fare and process an aggregated payment.
Payment instrument token
Token Management Service
token that stores the instrument identifier token, card expiration date, and billing address.
Retail
Transaction in which you process the payment as a standard contactless retail payment.
Tap
Refers to the act of presenting a contactless card at a validator.
Ticket inspection
Process in which ticket inspectors verify compliance with fare policies by checking paper tickets or using a portable terminal to read the payment card.
Ticket inspectors
Transit employees who travel on the transit system to verify passenger travel status.
Transient token
Unique, time-limited token ID that is associated with the tokens created by TMS. The validator forwards this ID to your back office to use for payment transactions and to manage tokens.
Cybersource
automatically deletes this token after seven days.
Travel period
Period of time during which a traveler can make multiple taps in and out of the transit system, before you submit the final payment transaction for the aggregated amount.
Validator
EMV contactless card-present terminal located at an automated turnstile device where cardholders tap their card to enter, and optionally exit from, the transit system. Before allowing the cardholder to enter the transit system, the validator checks the deny list to ensure that the card has not failed ODA.

Mass Transit Prerequisites

Before integrating
Cybersource
services for mass transit, you must have these systems in place:
  • Merchant account with an acquirer that is enabled for mass transit transactions on
    Visa Platform Connect
    .
  • Cybersource
    account for payment services.
  • Payment technology provider (PTP) that is integrated with
    Cybersource
    and can perform message-level validation (MLV).
  • EMV Level 1 certified transit terminals and EMV Level 2 certified software in preparation for EMV Level 3 Certification.

Mass Transit Validation and Certification

Work with your payment technology provider (PTP) to allocate time to complete the message-level validation (MLV) and EMV Level 3 certification with your mass transit fare processing system. You must pass MLV before beginning EMV Level 3 certification. You must complete validation and certification before your system can go live.

Mass Transit Transactions

Cybersource
offers two types of transactions for mass transit fare collection and management, aggregated and debt recovery.