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Verify Status for PayPal and Venmo

When the status of your payment request is

PENDING

, you can verify the status by sending a POST request to the URL that is included in the

transactionStatus.url

field in the webhook response:

{
  "transactionStatus": {
    "url": "https://apitest.cybersource.com/pts/v2/refresh-payment-status/76406322771491323955899488",
    "method": "POST",
    "payload": {
      "clientReferenceInformation": {
        "applicationName": "unifiedCheckout"
      },
      "processingInformation": {
        "actionList": [
          "AP_STATUS"
        ]
      },
      "paymentInformation": {
        "paymentType": {
          "method": {
            "name": "payPal"
          },
          "name": "eWallet"
        }
      }
    }
  },
  "transactionResult": {
    "details": {
      "submitTimeUtc": "2025-11-25T09:31:14Z",
      "processorInformation": {
        "sellerProtection": {
          "eligibility": "ELIGIBLE",
          "disputeCategories": [
            "ITEM_NOT_RECEIVED",
            "UNAUTHORIZED_TRANSACTION"
          ]
        },
        "transactionId": "14815899TN877504A",
        "orderStatus": "COMPLETED",
        "orderId": "74902340T07048209",
        "updateTimeUtc": "2025-11-25T09:33:48Z",
        "expirationTimeUtc": "2025-12-24T09:33:48Z"
      },
      "orderInformation": {
        "amountDetails": {
          "totalAmount": "0.11",
          "currency": "USD"
        },
        "billTo": {
          "email": "jane.doe@visa.com",
          "lastName": "Doe",
          "firstName": "Jane"
        }
      },
      "updateTimeUtc": "2025-11-25T09:33:48Z",
      "buyerInformation": {
        "merchantCustomerId": "JS4EXZRT68ED8"
      },
      "message": "Successful",
      "createTimeUtc": "2025-11-25T09:33:48Z",
      "clientReferenceInformation": {
        "code": "default"
      },
      "reconciliationId": "76406307371191323955899488",
      "status": "COMPLETED",
      "id": "76406322771491323955899488"
    },
    "id": "76406322771491323955899488",
    "message": "Successful",
    "outcome": "COMPLETED",
    "status": "COMPLETED"
  }
}

You can also send a request to this endpoint to verify the status:

Production:

POST https://api.cybersource.com/pts/v2/refresh-payment-status/{id}

Test:

POST https://apitest.cybersource.com/pts/v2/refresh-payment-status/{id}

The {id}
is ID that is returned in the webhook response. For more information, see Webhooks Support.