On This Page

Payments Developer Guide

This section describes how to use this guide and where to find further information.
Audience and Purpose
This guide is written for application developers who want to use the
REST API
 to integrate payment card processing into an order management system.
Implementing the
Cybersource
 payment services requires software development skills. You must write code that uses the API request and response fields to integrate the credit card services into your existing order management system.
Conventions
These statements appear in this document:
IMPORTANT
An
Important
 statement contains information essential to successfully completing a task or learning a concept.
WARNING
A
Warning
 contains information or instructions, which, if not heeded, can result in a security risk, irreversible loss of data, or significant cost in time or revenue or both.
Related Documentation
Visit the
Cybersource
 documentation hub to find additional processor-specific versions of this guide and additional technical documentation.
Customer Support
For support information about any service, visit the Support Center:

Recent Revisions to This Document

25.01

Added a testing section. See Testing the Payment Services.
Credentialed Transactions
Removed Mastercard required field for retrieving customer credentials during a CIT request. See Card-Specific Required Field for Retrieving Customer Credentials During a CIT.

24.14

This revision contains only editorial changes and no technical updates.

24.13

This revision contains only editorial changes and no technical updates.

24.12

This revision contains only editorial changes and no technical updates.

24.11

This revision contains only editorial changes and no technical updates.

24.10

This revision contains only editorial changes and no technical updates.

24.09

This revision contains only editorial changes and no technical updates.

24.08

This revision contains only editorial changes and no technical updates.

24.07

Pre-Authorizations
Added pre-authorization processing. See Pre-Authorizations.

24.06

Credit Authorizations on
Refunds
Added credit authorization information to Refunds.
Credit Authorizations on
Credits
Added credit authorization information to Credits.

Introduction to Payments

This introduction provides the basic information that you will need to successfully process payment transactions. It also provides an overview of the payments industry and provides workflows for each process.
With
Cybersource
 payment services, you can process payment cards (tokenized or non-tokenized), digital payments such as Apple Pay and Google Pay, and customer ID transactions. You can process payments across the globe and across multiple channels with scalability and security.
Cybersource
 supports a large number of payment cards and offers a wide choice of gateways and financial institutions, all through one connection.
Visit the
Cybersource
 documentation hub to find additional processor-specific versions of this guide and additional technical documentation.

Financial Institutions and Payment Networks

Financial institutions and payment networks enable payment services. These entities work together to complete the full payment cycle.

Merchant Financial Institutions (Acquirers)

A merchant financial institution, also known as an
acquirer
, offers accounts to businesses that accept payment cards. Before you can accept payments, you must have a merchant account from an acquirer. Your merchant account must be configured to process card-not-present, card-present, or mail-order/telephone-order (MOTO) transactions.
Each acquirer has connections to a limited number of payment processors. You must choose a payment processor that your acquirer supports.
You can expect your acquirer to charge these fees:
  • Discount rates: your acquirer charges a fee and collects a percentage of every transaction. The combination of the fee and the percentage is called the
    discount rate
    . These charges can be
    bundled
     (combined into a single charge) or
    unbundled
     (charged separately).
  • Interchange fees: payment networks, such as Visa or Mastercard, each have a base fee, called the
    interchange fee
    , for each type of transaction. Your acquirer and processor can show you ways to reduce this fee.
  • Chargebacks: when cardholders dispute charges, you can incur
    chargebacks
    . A chargeback occurs when a charge on a customer’s account is reversed. Your acquirer removes the money from your account and could charge you a fee for processing the chargeback.
Take these precautions to prevent chargebacks:
  • Use accurate merchant descriptors so that customers can recognize the transactions on their statements.
  • Provide good customer support.
  • Ensure rapid problem resolution.
  • Maintain a high level of customer satisfaction.
  • Minimize fraudulent transactions.
If excessive chargebacks or fraudulant changes occur, these actions might be taken:
  • You might be required to change your business processes to reduce the number chargebacks, fraud, or both.
  • Your acquiring institution might increase your discount rate.
  • Your acquiring institution might revoke your merchant account.
Contact your sales representative for information about products that can help prevent fraud.

Customer Financial Institutions (Issuers)

A customer financial institution, also known as an issuer, provides payment cards to and underwrites lines of credit for their customers. The issuer provides monthly statements and collects payments. The issuer must follow the rules of the payment card companies to which they belong.

Payment Networks

Payment networks manage communications between acquiring financial institutions and issuing financial institutions. They also develop industry standards, support their brands, and establish fees for acquiring institutions.
Some payment networks, such as Visa, Mastercard, and UnionPay International, are trade associations that do not issue cards. Issuers are members of these associations, and they issue cards under license from the association.
Other networks, such as Discover and American Express, issue their own cards. Before you process cards from these companies, you must sign agreements with them.

Payment Processors

Payment processors connect with acquirers. Before you can accept payments, you must register with
a payment processor
.
An acquirer might require you to use a payment processor with an existing relationship with the acquirer.
Your payment processor
 assigns one or more merchant IDs (MIDs) to your business. These unique codes identify your business during payment transactions.
This table lists the processors and corresponding card types that are supported for payment services.
IMPORTANT
Only the card types explicitly listed here are supported.
Payment Processors and Supported Card Types
Payment Processor
Supported Card Types
Notes
Cielo
Cielo
 1.5
Visa, Mastercard, American Express, Discover, Diners Club, JCB, Maestro (International), Elo, Aura, Visa Electron
Cielo
 3.0
Visa, Mastercard, American Express, Discover, Diners Club, JCB, Maestro (International), Elo, Aura, Visa Electron, Hipercard
Maestro (International)
The Maestro (International) card type is processed the same way that the Mastercard debit card is processed. Use card type value 002 (Mastercard) and use the
paymentInformation.card.sourceAccountType
 field to indicate that it is a debit card.
Visa Electron
The Visa Electron card type is processed the same way that the Visa debit card is processed. Use card type value 001 (Visa).

Card Types

You can process payments with these kinds of cards:
  • Credit cards
  • Debit cards

Credit Cards

Cardholders use credit cards to borrow money from issuing banks to pay for goods and services offered by merchants that accept credit cards.

Debit Cards

A debit card is linked to a cardholder's checking account. A merchant who accepts the debit card can deduct funds directly from the account.

Transaction Types

This topic provides information about transaction types that are supported by your processor, such as card-present, card-not-present, and international transactions.

Card-Not-Present Transactions

When a customer provides a card number, but the card and the customer are not physically present at the merchant's location, the purchase is known as a
card-not-present transaction
. Typical card-not-present transactions are internet and phone transactions. Card-not-present transactions pose an additional level of risk to your business because the customer’s identification cannot be verified. You can reduce that risk by using features such as the Address Verification System (AVS) and Card Verification Numbers (CVNs). The AVS and CVNs provide additional protection from fraud by verifying the validity of the customer’s information and notifying you when discrepancies occur.

Authorizations with Card Verification Numbers

Card verification numbers (CVNs) are a required feature for the authorization service.
The CVN is printed on a payment card, and only the cardholder can access it. The CVN is used in card-not-present transactions as a verification feature. Using the CVN helps reduce the risk of fraud.
CVNs are not included in payment card track data and cannot be obtained from a card swipe, tap, or dip.
CVNs must not be stored after authorization.
IMPORTANT
In Europe, Visa mandates that you not include a CVN for mail-order transactions and not record a CVN on any physical format such as a mail-order form.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

CVN Locations and Terminology

For most cards, the CVN is a three-digit number printed on the back of the card, to the right of the signature field.
For American Express, the CVN is a four-digit number printed on the front of the card above the card number.

Figure:

CVN Locations
Image depicting the location of the CVN on the back of most cards and the front of an American Express card.
Each payment card company has its own name for the CVN value:
  • American Express and Discover call it the
    Card Identification Number
     (CID).
  • JCB calls it the
    Card Authentication Value
     (CAV2).
  • Mastercard calls it the
    Card Validation Code
     (CVC2).
  • Visa calls it the
    Card Verification Value
     (CVV2).

International Transactions

Consider these dynamic currency conversion and merchant remittance funding when processing international transactions.

Dynamic Currency Conversion

Dynamic Currency Conversion
 (
DCC
) is a service that enables users to conver the price of a transaction from a merchant's local currency to the customer's billing currency in real time. It is regulated by Mastercard and Visa.
The
DCC Gateway
 service allows users to choose thier own service provider for
DCC
 while complying with Mastercard and Visa payment processing rules for
DCC
 transactions. The currency conversion is performed directly between the user and a third-party provider prior to authorizing a network compliant
DCC
 transaction on their processor connection.
Using the
DCC Gateway
 option, you can comply with card mandates and other regulations while using a third-party currency conversion service.

Merchant Remittance Funding

You can request that the transaction proceeds be converted to another currency. Currency conversion uses a foreign exchange rate to calculate the conversion to the requested currency. The foreign exchange rate might be explicitly stated as a rate or implicitly stated as a transaction amount. The funded amount and can vary from day to day. The foreign exchange rate might also include an increase for the foreign exchange risk, sales commissions, and handling costs.

Token Management Service

The
Token Management Service
 (
TMS
) tokenizes, securely stores, and manages customer and payment data.
TMS
 enables you to: 
  • Securely store a customer's payment details and their billing and shipping addresses.
  • Create a network token of a customer's payment card.
TMS
 simplifies your PCI DSS compliance.
TMS
 passes back to you tokens that represent this data. You then store these tokens in your environment and databases instead of customer payment details.
TMS
 Token Types
  • Customer — Stores the buyer’s email address and the merchant's account ID for that buyer plus any other custom fields.
  • Shipping Address — Stores a shipping address for a specific customer.
  • Instrument Identifier — Stores either a payment card number or a bank account number and routing number
    This resource creates either: 
    • An Instrument Identifier token using details of a payment card or an ACH bank account.
    • A payment network token using the details of a payment card; also uses the card expiration date and billing address, which are pass-through only fields.
  • Payment Instrument — Stores a Payment Instrument using an Instrument Identifier token. It does not store the card number and cannot exist without an associated Instrument Identifier. It stores:
    • Card expiration date
    • Billing address
    You can also choose to store this information yourself instead and store only the card number or bank account and routing number in an Instrument Identifier object.
  • Customer Payment Instrument — Creates and stores a payment instrument for a specific customer ID and an Instrument Identifier token.
TMS
 Features
  • Create, retrieve, update, and delete tokens.
  • Set a default payment instrument and shipping address for a customer.
  • Process follow-on payment transactions with token IDs.
  • Create and update tokens through bundled payment transactions.
IMPORTANT
Due to mandates from the Reserve Bank of India, Indian merchants cannot store personal account numbers (PAN). Use network tokens instead. For more information on network tokens, see the Network Tokenization section of the
Token Management Service
 Guide.

Payment Services

This section describes various services for processing
payments.
These services enable customers to purchase goods and services. They also enable merchants to receive payments from customer accounts, to provide refunds, and to void transactions.

Authorizations

An authorization confirms that
a payment
 card account holds enough funds to pay for a purchase. Authorizations can be made online or offline.

Micropayment Authorizations

Micropayments are payments for less than one unit in the transaction’s currency.
For
Cielo
,
Cybersource
 supports micropayment authorizations for these payment cards:
  • American Express
  • Diners Club (in the US only)
  • Discover (in the US only)
  • JCB (in the US only)
  • Mastercard
  • Visa

Online Authorizations

Online authorizations provide immediate confirmation of funds availability. The customer's financial institution also reduces the amount of credit available in the customer's account, setting aside the authorized funds for the merchant to capture at a later time. Authorizations for most payment cards are processed online. Typically, it is safe to start fulfilling the order when you receive an authorization confirmation.
An
 online authorization confirmation and the subsequent hold on funds expire after a specific length of time. Therefore it is important to capture funds in a timely manner. The issuing bank sets the expiration time interval, but most authorizations expire within
5 to
 7 days.
The issuing bank does not inform
Cybersource
 when an authorization confirmation expires. By default, the authorization information for each transaction remains in the
Cybersource
 database for 180 days after the authorization date. To capture an authorization that expired with the issuing bank, you can resubmit the authorization request.

Offline Authorizations

Online transactions require an internet connection. In situations where the internet is not available, for example, due to an outage, merchants can continue to take credit card payments using offline transactions. An offline authorization is an authorization request for which you do not receive an immediate confirmation about the availability of funds.
Offline authorizations have a higher level of risk than online transactions because they do not confirm funds availability or set aside the funds for later capture. Further, it can take up to 5 days to receive payment confirmations for offline transactions. To mitigate this risk, merchants may choose to fulfill orders only after receiving payment confirmation.

Incremental Authorizations

Incremental authorizations are useful when a customer adds products and services to a purchase. After a successful initial authorization, you can request subsequent authorizations and request one capture for the initial authorization and the incremental authorizations.
The incremental authorization service is not the same as the incremental authorization scenario for a merchant-initiated transaction.

Scenario for the Incremental Authorization Service

This sequence is an example of how incremental authorizations work:
  1. The customer reserves a hotel room for two nights at a cost of 200.00 per night. You request an authorization for 400.00. The authorization request is approved.
  2. The customer orders dinner through room service the first night. You request an incremental authorization of 50.00 for the dinner.
  3. The customer decides to stay an extra night. You request an incremental authorization of 200.00 for the additional night.
  4. The customer uses items from the mini-bar. The cost of the mini-bar items is 50.00. You request an incremental authorization of 50.00.
  5. When the customer checks out, they sign a receipt for 700.00, which is the total of all costs incurred.
  6. You request a capture for 700.00.

Pre-Authorizations

A pre-authorization enables you to authorize a payment when the final amount is unknown. It is typically used for lodging, auto rental, e-commerce, and restaurant transactions.
For a pre-authorization:
  • The authorization amount must be greater than zero.
  • The authorization must be submitted for capture within 30 calendar days of its request.
  • When you do not capture the authorization, you must reverse it.
    In the U.S., Canada, Latin America, and Asia Pacific, Mastercard charges an additional fee for a pre-authorization that is not captured and not reversed.
    In Europe, Russia, Middle East, and Africa, Mastercard charges fees for all pre-authorizations.
  • Chargeback protection is in effect for 30 days after the authorization.

Payment Network Token Authorizations

You can integrate authorizations with payment network tokens into your existing order management system. For an incremental authorization, you do not need to include any payment network tokenization fields in the authorization request because
Cybersource
 obtains the payment network tokenization information from the original authorization request.

Authorization Workflow

This image and description show the authorization workflow:
  1. The customer purchases goods or services from the merchant using a payment card.
  2. You send an authorization request over secure internet connection to
    Cybersource
    . When the customer buys a digitally delivered product or service, you can request both the authorization and the capture at the same time. When the customer buys a physically fulfilled product, do not request the capture until you ship the product.
  3. Cybersource
     validates the order information then contacts your payment processor and requests authorization.
  4. The processor sends the transaction to the payment card company, which routes it to the issuing bank for the customer's payment card. Some card companies, including Discover
    and American Express
    , act as their own issuing banks.
  5. The issuing bank approves or declines the request.
    • If funds are available, the issuing bank reserves the amount of the authorization request and returns an authorization approval to
      Cybersource
      .
    • If the issuing bank denies the request, it returns an authorization denial to
      Cybersource
      .
  6. Cybersource
     runs its own tests then tells you whether the authorization succeeded.

Sales

A sale is a bundled authorization and capture. Some processors and acquirers require a sale transaction instead of using separate authorization and capture requests.
For other processors and acquirers, you can
 request a sale instead of a separate authorization and capture when you provide the goods or services immediately after taking an order.
There are two types of sale processing: dual-message processing and single-message processing.

Dual-Message Processing

Dual-message processing is a two-step process. The authorization is processed first. If the authorization is successful, the capture is processed immediately afterward. The response includes the authorization and the capture information. If the authorization is declined, the capture is not processed, and the response message includes only the authorization information.

Partial Authorizations

All debit and prepaid card processors as well as a limited number of credit card processors support partial authorizations when dual-message processing is in place.
When partial authorization is enabled, the issuing financial institution can approve a partial amount when the balance on the card is less than the requested amount. When a partial amount is authorized, the capture is not processed. The merchant can then use a second card to cover the balance, adjust the total cost, or void the transaction.

Single-Message Processing

Single-message processing treats the authorization and capture as a single transaction. There are important differences between dual-message processing and single-message processing:
  • Single-message processing treats the request as a full-financial transaction, and with a successful transaction, funds are immediately transferred from the customer account to the merchant account.
  • Authorization and capture amounts must be the same.
  • Some features cannot be used with single-message processing.

Authorization Reversals

The authorization reversal service releases the hold that an authorization placed on a customer’s payment card funds.
Each card-issuing financial institution has its own rules for deciding whether an authorization reversal succeeds or fails. When a reversal fails, contact the card-issuing financial institution to learn whether there is a different way to reverse the authorization.
If your processor supports authorization reversal after void (ARAV), you can reverse an authorization after you void the associated capture. If your processor does not support ARAV, you can use the authorization reversal service only for an authorization that has not been captured and settled.
An authorization reversal is a follow-on transaction that uses the request ID returned from an authorization. The main purpose of a follow-on transaction is to link two transactions. The request ID links the follow-on transaction to the original transaction. The authorization request ID is used to look up the customer’s billing and account information in the
Cybersource
 database. You are not required to include those fields in the full authorization reversal request. The original transaction and follow-on transaction are linked in the database and in
the
Business Center
.
For processors that support debit cards and prepaid cards, the full authorization reversal service works for debit cards and prepaid cards in addition to credit cards.
IMPORTANT
You cannot perform an authorization reversal if a transaction is in a review state, which can occur if you use a fraud management service. You must reject the transaction prior to authorization reversal. For more information, see the fraud management documentation in
the
Business Center
.

Captures

A capture is a follow-on transaction to an authorization. It is used to transfer the authorized funds from the customer's account to the merchant account. To link the authorization transaction to the capture transaction, you include a request ID in your capture request. This request ID is returned to you in the authorization response.
Captures are typically not performed in real time. They are placed in a batch file and sent to the processor, and the processor settles all of the captures at one time. In most cases, these batch files are sent and processed outside of the merchant's business hours. It usually takes 2 to 4 days for the acquiring financial institution to deposit the funds into the merchant account.
When fulfilling only part of a customer’s order, do not capture the full amount of the authorization. Capture only the cost of the delivered items. When you deliver the remaining items, request a new authorization, and then capture the new authorization.
IMPORTANT
It is not possible to perform a capture if a transaction is in a review state, which can occur if you use a fraud management service. You must accept the transaction prior to capture. For more information, see the fraud management documentation in
the
Business Center
.

Capture Workflow

The capture workflow begins when you send a request for a capture.
  1. The merchant sends a request for a capture to
    Cybersource
    .
  2. For online captures,
    Cybersource
     validates the order information then sends an online capture to the payment processor.
    For offline captures,
    Cybersource
     stores the capture request in a batch file and sends the batch file to the payment processor after midnight.
  3. The processor validates the request and forwards it to the issuing bank.
  4. The issuing bank transfers funds to the acquiring bank.
IMPORTANT
The payment processor does not notify
Cybersource
 that the money has been transferred. To ensure that all captures are processed correctly, you should reconcile your capture requests with the capture reports from your processor.

Credits

Credits are payment refunds from a merchant to the cardholder after a cardholder pays for a product or service and that payment is captured by the merchant. When a credit request is successful, the issuer transfers funds from the merchant bank (acquirer) account to the customer's account. It typically takes 2 to 4 days for the acquirer to transfer funds from your merchant account.
WARNING
You should carefully control access to the credit service. Do not request this service directly from your customer interface. Instead, incorporate this service as part of your customer service process. This process reduces the potential for fraudulent transactions.
There are two basic types of credits:
refunds
 and stand-alone credits.

Refunds

Refunds, also known as
follow-on credits
, use the capture request ID to link the refund to a specific transaction. This request ID is returned during the capture request (also known as a
settlement
) and is used in all subsequent refunds associated with the original capture. The request ID links the transaction to the customer’s billing and account information, so you are not required to include those fields in the credit request. However, when you combine a request for a refund with a request for another service, such as the tax calculation service, you must provide the customer’s billing and account information.
Unless otherwise specified, refunds must be requested within 180 days of a settlement. You can request multiple refunds against a single capture. To perform multiple refunds, use the same request ID in each request.

Stand-Alone Credits

Stand-alone credits are not tied to an original transaction. Stand-alone credits do not have a time restriction, and they can be used to issue refunds more than 180 days after a transaction settlement.

Credit Workflow

The credit workflow begins when you send a request for a credit.
A credit does not happen in real time. All of the credit requests for a day are typically placed in a file and sent to the processor as a single
batch
 transaction. In most cases, the batch transaction is settled overnight.
  1. The merchant sends a request for a credit to
    Cybersource
    .
  2. For online credits,
    Cybersource
     validates the order information then sends an online credit to the payment processor.
    For offline credits,
    Cybersource
     stores the credit request in a batch file and sends the batch file to the payment processor after midnight.
  3. The processor validates the request and forwards it to the acquiring bank.
  4. The acquiring bank transfers funds to the issuing bank.

Voids

A void cancels a capture or credit request that was submitted but not yet processed by the processor.
Capture and credit requests are usually submitted once a day. A void request is declined when the capture or credit request has already been sent to the processor.
After a void is processed, you cannot credit or capture the funds. You must perform a new transaction to capture or credit the funds. Further, when you void a capture, a hold remains on the authorized funds. If you are not going to re-capture the authorization,
and if your processor supports authorization reversal after void (ARAV),
 you should request an authorization reversal to release the hold on the unused funds.
A void uses the capture or credit request ID to link the transactions. The authorization request ID is used to look up the customer’s billing and account information, so there is no need to include those fields in the void request. You cannot perform a follow-on credit against a capture that has been voided.

Payment Features

You can apply features to different payment services to enhance the customer payment processing experience. This section includes an overview of these features:

Debit and Prepaid Card Payments

Debit cards are linked to a cardholder's checking account. A merchant who accepts the debit card can deduct funds directly from the linked cardholder's account.
You can process debit cards using these services:
  • Credit card services
  • PIN debit services

Related Information

Payer Authentication

Payer authentication is run before a transaction is submitted for authorization. Most of the time payer authentication is bundled with authorization so that after payer authentication happens, the transaction is automatically submitted for authorization. Payer authentication and authorization can be configured to occur as separate operations. This section shows you how to run payer authentication as a separate process and pass the payer authentication data when seeking authorization for a transaction.
Payer authentication consists of a two-step verification process that adds an extra layer of fraud protection during the payment process. During transactions, the transaction device, location, past purchasing habits, and other factors are analyzed for indications of fraud. This process collects customer data during the transaction from at least two of these three categories:
  • Something you have
    : A payment card or a payment card number
  • Something you know
    : A password or pin
  • Something you are
    : Facial recognition or fingerprint
Each of these payment card companies has its own payer authentication product:
  • Discover
    : ProtectBuy
  • JCB
    : J/Secure
  • Mastercard
    : Identity Check
  • Visa
    : Visa Secure
Payer authentication can be used to satisfy the Strong Customer Authentication (SCA) requirement of the Payment Services Directive (PSD2). SCA applies to the European Economic Area (EEA) and the United Kingdom. SCA requires banks to perform additional checks when customers make payments to confirm their identity.

Related Information

Relaxed Requirements for Address Data and Expiration Date in Payment Transactions

With relaxed requirements for address data and the expiration date, not all standard payment request fields are required. It is your responsibility to determine whether your account is enabled to use this feature and which fields are required.

Related Information

Token Management Service

The
Token Management Service
 (
TMS
) enables you to replace personally identifiable information (PII), such as the primary account numbers (PANs), with unique tokens. These tokens do not include the PII data, but act as a placeholder for the personal information that would otherwise need to be shared. By using tokens, businesses can provide a secure payment experience, reduce the risk of fraud, and comply with industry consumer security regulations such as PCI-DSS.
TMS
 links tokens across service providers, payment types, and channels for sellers, acquirers, and technology partners.
TMS
 tokenizes, securely stores, and manages the primary account number (PAN), the payment card expiration date,
electronic check details,
and customer data.
TMS
 also enables you to create a network token of a customer's payment card.
IMPORTANT
Due to mandates from the Reserve Bank of India, Indian merchants cannot store PANs. Use network tokenization instead.
You can manage sensitive data securely by creating, retrieving, updating, and deleting tokens through the TMS API.
TMS
 simplifies your PCI DSS compliance.
TMS
 passes tokens back to you that represent this data. You then store these tokens in your environment and databases instead of storing customer payment details.
TMS
 protects sensitive payment information through tokenization and secures and manages customer data using these token types:
  • Customer tokens
  • Instrument identifier tokens
  • Payment instrument tokens
  • Shipping address tokens
These
TMS
 tokens can be used individually, or they can be associated with one customer token:

Figure:

TMS
 Token Types
Diagram of the unified token identifier.

Related Information

Visa Bill Payments

Visa provides a Bill Payment program that enables customers to use their Visa cards to pay their bills. When you participate in this program, Visa requests that you flag the bill payments and credits so they can be easily identified.
The bill payment indicator is accepted no matter which processor you are using, do not use this indicator if you have not signed up with Visa to participate in the program.
IMPORTANT
This feature is not the same as the Visa Consumer Bill Payment Service.

Supported Services

You can process Visa Bill Payments using these services:
  • Authorization
  • Credit

Fields Specific to this Use Case

Authorization:
 include this field in a standard authorization when processing a Visa Bill Payment:
processingInformation.authorizationOptions.billPayment
Credit:
 include this field in a standard credit when processing a Visa Bill Payment:

Endpoints

Authorization:
Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments
Credit:
Production:
POST
https://api.cybersource.com
/pts/v2/credits/
Test:
POST
https://apitest.cybersource.com
/pts/v2/credits/

Requirement

Before you process Visa Bill Payments, you must sign up with Visa to participate in the program.

Related Information

Visa Consumer Bill Payments

The Visa Consumer Bill Payment Service (CBPS) is an optional service that enables you to provide bill payment services to consumers using a Visa card. Cardholders can pay one or more of their bills in one transaction using a third-party intermediary rather than paying each bill separately. When you request a Visa CBPS authorization, you must include the
processingInformation.businessApplicationId
 field set to
CB
and the
processingInformation.authorizationOptions.billPayment
 field set to
true
.
IMPORTANT
This feature is not the same as Visa Bill Payments.

Supported Service

You can process Visa Consumer Bill Payments using the authorization service.

Requirements

IMPORTANT
As a Visa CBPS provider you must comply with all Visa rules. For the Visa CBPS rules, see Rule ID# 0030635 of the Visa Rules "Acquirer Responsibilities Related to Consumer Bill Payment Service Providers" at visa-rules-public.pdf.
Before you process Visa CBPS payments, you must:
  • Contact your acquirer to register your account for the Visa Consumer Bill Pay Service.
  • Contact
    Cybersource
     customer support to have your account configured for this feature.

Related Information

Testing the Payment Services

To ensure that requests are processed correctly, you must test the basic success and error conditions for each service you plan to use.

Requirements for Testing

IMPORTANT
Before you can test, you must contact customer support to activate the credit card services and configure your account for testing. You must also contact your processor to set up your processor account.
IMPORTANT
When building your connection to the
Cybersource
 payment gateway, ensure that you have implemented controls to prevent card testing or card enumeration attacks on your platform. For more information, see the Best Practices Guide. If we detect suspicious transaction activity associated with your merchant ID, including a card testing or card enumeration attack,
Cybersource
 reserves the right to enable fraud management tools on your behalf in order to mitigate the attack. The fraud team might also implement internal controls to mitigate attack activity. These controls will block traffic that is perceived as fraudulent. Additionally, if you are using one of our fraud tools and experience a significant attack, our internal team might modify or add rules to your configuration to help prevent the attack and minimize the threat to our infrastructure. However, any actions taken by
Cybersource
 would not replace the need for you to follow industry standard best practices to protect your systems, servers, and platforms.
Follow these requirements when you test your system:
  • Use your regular merchant ID.
  • Use a real combination for the city, state, and postal code.
  • Use a real combination for the area code and telephone number.
  • Use a nonexistent account and domain name for the customer’s email address.
  • REST API test endpoint:
    POST
    https://apitest.cybersource.com
    /pts/v2/payments

Test Card Numbers

Use these payment card numbers to test the authorization, capture, and credit services. Remove the spaces from the test card numbers when sending them to the test system. Do not use real payment card numbers. To test card types that are not included in the list, use an account number that is in the card’s BIN range. For best results, try each test with a different service request and with different test payment card numbers.
  • American Express—3782 8224 6310 005
  • Discover—6011 1111 1111 1117
  • JCB—3566 1111 1111 1113
  • Maestro (International)
    • 5033 9619 8909 17
    • 5868 2416 0825 5333 38
  • Maestro (UK Domestic)—the issue number is not required for Maestro (UK Domestic) transactions.
    • 6759 4111 0000 0008
    • 6759 5600 4500 5727 054
    • 5641 8211 1116 6669
  • Mastercard
    • 2222 4200 0000 1113
    • 2222 6300 0000 1125
    • 5555 5555 5555 4444
  • UATP—1354 1234 5678 911
  • Visa—4111 1111 1111 1111

Using Amounts to Simulate Errors

You can simulate error messages by requesting authorization, capture, or credit services with specific amounts that trigger the error messages. These triggers work only on the test server, not on the production server.
Each payment processor uses its own error messages.
For more information, see: REST API Testing Guide .

Test American Express Card Verification

Before using CVN with American Express, it is strongly recommended that you follow these steps:
  1. Contact customer support to have your account configured for CVN. Until you do this, you will receive a
    1
     in the
    processorInformation.cardVerification.resultCode
     response field.
  2. Test your system in production using a small currency amount, such as one currency unit. Instead of using the test account numbers, use a real payment card account number, and send an incorrect CVN in the request for authorization. The card should be refused and the request declined.

Standard Payment Processing

This section shows you how to process various authorization, capture, credit, and sales transactions.

Basic Authorizations

This section provides the information you need in order to process a basic authorization.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

Declined Authorizations

If an authorization is declined, you can use response categories to help you decide whether to retry or block a declined transaction. These response fields provide additional information:
  • paymentInsightsInformation.responseInsights.category
  • paymentInsightsInformation.responseInsights.categoryCode
Category codes have possible values (such as
01
) each of which corresponds to a category that contains a description.
You cannot retry this category code and category:
  • 01 ISSUER_WILL_NEVER_APPROVE
For these values, you can retry the transaction a maximum of 15 times over a period of 30 days:
  • 02 ISSUER_CANNOT_APPROVE_AT_THIS_TIME
  • 03 ISSUER_CANNOT_APPROVE_WITH_THESE_DETAILS
    : Data quality issue. Revalidate data prior to retrying the transaction.
  • 04 GENERIC_ERROR
  • 97 PAYMENT_INSIGHTS_INTERNAL_ERROR
  • 98 OTHERS
  • 99 PAYMENT_INSIGHTS_RESPONSE_CATEGORY_MATCH_NOT_FOUND

Required Fields for Processing a Basic Authorization

Use these required fields for processing a basic authorization.
IMPORTANT
When relaxed requirements for address data and the expiration date are being used, not all fields in this list are required. It is your responsibility to determine whether your account is enabled to use this feature and which fields are required. For details about relaxed requirements, see Relaxed Requirements for Address Data and Expiration Date in Payment Transactions.

Country-Specific Required Fields for Processing a Basic Authorization

Use these country-specific required fields to process a basic authorization.

Brazil

Required for combo card transactions.

REST Interactive Example: Processing a Basic Authorization

Simple Authorization(Internet)

REST Example: Processing a Basic Authorization

Request
{
    "orderInformation": {
        "billTo": {
            "country": "US",
            "lastName": "Kim",
            "address1": "201 S. Division St.",
            "postalCode": "48104-2201",
            "locality": "Ann Arbor",
            "administrativeArea": "MI",
            "firstName": "Kyong-Jin",
            "email": "
test@cybs.com
"
        },
        "amountDetails": {
            "totalAmount": "100.00",
            "currency": "usd"
        }
    },
    "paymentInformation": {
        "card": {
            "expirationYear": "2031",
            "number": "4111111111111111",
            "expirationMonth": "12",
            "type": "001"
        }
    }
}
Response to a Successful Request
{
  "_links" : {
    "authReversal" : {
      "method" : "POST",
      "href" : "/pts/v2/payments/6461731521426399003473/reversals"
    },
    "self" : {
      "method" : "GET",
      "href" : "/pts/v2/payments/6461731521426399003473"
    },
    "capture" : {
      "method" : "POST",
      "href" : "/pts/v2/payments/6461731521426399003473/captures"
    }
  },
  "clientReferenceInformation" : {
    "code" : "1646173152047"
  },
  "id" : "6461731521426399003473",
  "orderInformation" : {
    "amountDetails" : {
      "authorizedAmount" : "100.00",
      "currency" : "usd"
    }
  },
  "paymentAccountInformation" : {
    "card" : {
      "type" : "001"
    }
  },
  "paymentInformation" : {
    "tokenizedCard" : {
      "type" : "001"
    },
    "card" : {
      "type" : "001"
    }
  },
 "paymentInsightsInformation" : {
    "responseInsights" : {
      "categoryCode" : "01"
    }
  },
  "processorInformation" : {
    "systemTraceAuditNumber" : "862481",
    "approvalCode" : "831000",
    "merchantAdvice" : {
      "code" : "01",
      "codeRaw" : "M001"
    },
    "responseDetails" : "ABC",
    "networkTransactionId" : "016153570198200",
    "consumerAuthenticationResponse" : {
      "code" : "2",
      "codeRaw" : "2"
    },
    "transactionId" : "016153570198200",
    "responseCode" : "00",
    "avs" : {
      "code" : "Y",
      "codeRaw" : "Y"
    }
  },
  "reconciliationId" : "6461731521426399003473",
  "status" : "AUTHORIZED",
  "submitTimeUtc" : "2022-03-01T22:19:12Z"
}
Response to a Declined Request
{
  "clientReferenceInformation": {
    "code": "TC50171_3"
  },
  "errorInformation": {
    "reason": "PROCESSOR_ERROR",
    "message": "Invalid account"
  },
  "id": "6583553837826789303954",

  "paymentInsightsInformation": {
    "responseInsights": {
      "categoryCode": "01",
      "category": "ISSUER_WILL_NEVER_APPROVE"
    }
  },

  "pointOfSaleInformation": {
    "amexCapnData": "1009S0600100"
  },
  "processorInformation": {
    "systemTraceAuditNumber": "004544",
    "merchantNumber": "1231231222",
    "networkTransactionId": "431736869536459",
    "transactionId": "431736869536459",
   "responseCode": "111",
    "avs": {
      "code": "Y",
      "codeRaw": "Y"
    }
  },
  "status": "DECLINED"
}

Authorizations with Line Items

This section shows you how to process an authorization with line items.
The main difference between a basic authorization and an authorization that includes line items is that the
orderInformation.amountDetails.totalAmount
 field, which is included in a basic authorization, is substituted with one or more line items that are included in
a
lineItem[]
 array
.

Fields Specific to this Use Case

These
fields
 are required for each line item that you use:
orderInformation.lineItems[].unitPrice
orderInformation.lineItems[].quantity
orderInformation.lineItems[].productCode
orderInformation.lineItems[].productSku
Optional when
item_#_productCode
 is set to
default
,
shipping_only
,
handling_only
, or
shipping_and_handling
orderInformation.lineItems[].productName
Optional when
item_#_productCode
 is set to
default
,
shipping_only
,
handling_only
, or
shipping_and_handling
At a minimum, you must include the
orderInformation.lineItems[].unitPrice
 field in order to include a line item in an authorization. When this field is the only field included in the authorization, the system sets:
  • orderInformation.lineItems[].productCode
    :
    default
  • orderInformation.lineItems[].quantity
    :
    1
For example, these three line items are valid.
"orderInformation": {
  "lineItems": [
    {
      "unitPrice": "10.00"
    },
    {
      "unitPrice": "5.99",
      "quantity": "3",
      "productCode": "shipping_only"
    },
    {
      "unitPrice": "29.99",
      "quantity": "3",
      "productCode": "electronic_good",
      "productSku": "12384569",
      "productName": "receiver"
    }
  ]
}

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

Required Fields for Processing an Authorization with Line Items

Use these required fields for processing an authorization that includes line items.
IMPORTANT
When relaxed requirements for address data and the expiration date are being used, not all fields in this list are required. It is your responsibility to determine whether your account is enabled to use this feature and which fields are required. For details about relaxed requirements, see Relaxed Requirements for Address Data and Expiration Date in Payment Transactions.

Country-Specific Required Fields for Processing an Authorization with Line Items

Use these country-specific required fields to process a process an authorization with line items.

Brazil

paymentInformation.card.sourceAccountType
Required for combo card transactions.

REST Example: Processing an Authorization with Line Items

Request
{
  "currencyConversion": {
    "indicator": "Y"
  },
  "paymentInformation": {
    "card": {
      "number": "4111111111111111",
      "expirationMonth": "12",
      "expirationYear": "2031"
    }
  },
  "orderInformation": {
    "amountDetails": {
      "currency": "USD",
      "exchangeRate": ".91",
      "originalAmount": "107.33",
      "originalCurrency": "eur"
    },
    "billTo": {
      "firstName": "John",
      "lastName": "Doe",
      "address1": "1 Market St",
      "locality": "san francisco",
      "administrativeArea": "CA",
      "postalCode": "94105",
      "country": "US",
      "email": "
test@cybs.com
"
    },
    "lineItems": [
      {
        "unitPrice": "10.00"
      },
      {
        "unitPrice": "5.99",
        "quantity": "3",
        "productCode": "shipping_only"
      },
      {
        "unitPrice": "29.99",
        "quantity": "3",
        "productCode": "electronic_good",
        "productSku": "12384569",
        "productName": "receiver"
      }
    ]
  }
}
Response to a Successful Request
{
  "_links": {
    "authReversal": {
      "method": "POST",
      "href": "/pts/v2/payments/6482385519226028804003/reversals"
    },
    "self": {
      "method": "GET",
      "href": "/pts/v2/payments/6482385519226028804003"
    },
    "capture": {
      "method": "POST",
      "href": "/pts/v2/payments/6482385519226028804003/captures"
    }
  },
  "clientReferenceInformation": {
    "code": "1648238551902"
  },
  "id": "6482385519226028804003",
  "orderInformation": {
    "amountDetails": {
      "authorizedAmount": "117.94",
      "currency": "USD"
    }
  },
  "paymentAccountInformation": {
    "card": {
      "type": "001"
    }
  },
  "paymentInformation": {
    "tokenizedCard": {
      "type": "001"
    },
    "card": {
      "type": "001"
    }
  },
  "processorInformation": {
    "systemTraceAuditNumber": "191521",
    "approvalCode": "831000",
    "merchantAdvice": {
      "code": "01",
      "codeRaw": "M001"
    },
    "responseDetails": "ABC",
    "networkTransactionId": "016153570198200",
    "consumerAuthenticationResponse": {
      "code": "2",
      "codeRaw": "2"
    },
    "transactionId": "016153570198200",
    "responseCode": "00",
    "avs": {
      "code": "Y",
      "codeRaw": "Y"
    }
  },
  "reconciliationId": "6482385519226028804003",
  "status": "AUTHORIZED",
  "submitTimeUtc": "2022-03-25T20:02:32Z"
}

Authorizations with Payment Network Tokens

This section shows you how to successfully process an authorization with payment network tokens.
IMPORTANT
Due to mandates from the Reserve Bank of India, Indian merchants cannot store personal account numbers (PAN). Use network tokens instead. For more information on network tokens, see Network Tokenization in the
Token Management Service
 Developer Guide
.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

Required Fields for Authorizations with Payment Network Tokens

Use these required fields for processing an authorization with payment network tokens.
IMPORTANT
When relaxed requirements for address data and the expiration date are being used, not all fields in this list are required. It is your responsibility to determine whether your account is enabled to use this feature and which fields are required. For details about relaxed requirements, see Relaxed Requirements for Address Data and Expiration Date in Payment Transactions.
orderInformation.amountDetails.currency
orderInformation.amountDetails.totalAmount
orderInformation.billTo.address1
orderInformation.billTo.email
orderInformation.billTo.firstName
orderInformation.billTo.lastName
paymentinformation.tokenizedCard.cryptogram
paymentinformation.tokenizedCard.expirationMonth
paymentinformation.tokenizedCard.expirationYear

Optional Fields for Authorizations with Payment Network Tokens

You can use these optional fields to include additional information when processing an authorization with a payment network token.
clientReferenceInformation.code
consumerAuthenticationInformation.cavv
For 3-D Secure in-app transactions for Visa and JCB, set this field to the 3-D Secure cryptogram. Otherwise, set to the network token cryptogram.
consumerAuthenticationInformation.ucafAuthenticationData
For Mastercard requests using 3-D Secure, set this field to the Identity Check cryptogram.
consumerAuthenticationInformation.ucafCollectionIndicator
For Mastercard requests using 3-D Secure, set the value to
2
.
orderInformation.amountDetails.currency
orderInformation.amountDetails.totalAmount
orderInformation.billTo.address1
orderInformation.billTo.country
orderInformation.billTo.email
orderInformation.billTo.firstName
orderInformation.billTo.lastName
orderInformation.billTo.locality
orderInformation.billTo.postalCode
Required only for transactions in the US and Canada.
orderInformation.billTo.administrativeArea
Required only for transactions in the US and Canada.
processingInformation.commerceIndicator
paymentInformation.tokenizedCard.cardType
It is strongly recommended that you send the card type even if it is optional for your processor. Omitting the card type can cause the transaction to be processed with the wrong card type.
paymentInformation.tokenizedCard.cryptogram
paymentInformation.tokenizedCard.expirationMonth
Set to the token expiration month that you received from the token service provider.
paymentInformation.tokenizedCard.expirationYear
Set to the token expiration year that you received from the token service provider.
paymentInformation.tokenizedCard.number
Set to the token value that you received from the token service provider.
paymentInformation.tokenizedCard.requestorId
paymentInformation.tokenizedCard.transactionType

REST Example: Authorizations with Payment Network Tokens

Request
{
  "orderInformation" : {
    "amountDetails" : {
      "totalAmount" : "100",
      "currency" : "USD"
    }
  },
    "paymentInformation" : {
    "tokenizedCard" : {
      "expirationYear" : "2031",
      "number" : "4111111111111111",
      "expirationMonth" : "12",
      "transactionType" : "1",
      "cryptogram" : "qE5juRwDzAUFBAkEHuWW9PiBkWv="
    }
  }
}
Response to a Successful Request
{
    "_links": {
        "authReversal": {
            "method": "POST",
            "href": "/pts/v2/payments/6838294805206235603954/reversals"
        },
        "self": {
            "method": "GET",
            "href": "/pts/v2/payments/6838294805206235603954"
        },
        "capture": {
            "method": "POST",
            "href": "/pts/v2/payments/6838294805206235603954/captures"
        }
    },
    "clientReferenceInformation": {
        "code": "1683829480593"
    },
    "id": "6838294805206235603954",
    "orderInformation": {
        "amountDetails": {
            "authorizedAmount": "100.00",
            "currency": "USD"
        }
    },
    "paymentAccountInformation": {
        "card": {
            "type": "001"
        }
    },
    "paymentInformation": {
        "tokenizedCard": {
            "type": "001"
        },
        "card": {
            "type": "001"
        }
    },
    "pointOfSaleInformation": {
        "terminalId": "111111"
    },
    "processorInformation": {
        "approvalCode": "888888",
        "networkTransactionId": "123456789619999",
        "transactionId": "123456789619999",
        "responseCode": "100",
        "avs": {
            "code": "1"
        }
    },
    "reconciliationId": "60332034UHI9PRJ0",
    "status": "AUTHORIZED",
    "submitTimeUtc": "2023-05-11T18:24:40Z"
}

Authorizations with a Card Verification Number

This section shows you how to process an authorization with a Card Verification Number (CVN).

CVN Results

The response includes a raw response code and a mapped response code:
  • The raw response code is the value returned by the processor. This value is returned in the
    processorInformation.cardVerification.resultCodeRaw
     field. Use this value only for debugging purposes; do not use it to determine the card verification response.
  • The mapped response code is the pre-defined value that corresponds to the raw response code. This value is returned in the
    processorInformation.cardVerification.resultCode
     field.
Even when the CVN does not match the expected value, the issuing bank might still authorize the transaction. You will receive a CVN decline, but you can still capture the transaction because it has been authorized by the bank. However, you must review the order to ensure that it is legitimate.
Settling authorizations that fail the CVN check might have an impact on the fees charged by your bank. Contact your bank for details about how card verification management might affect your discount rate.
When a CVN decline is received for the authorization in a sale request, the capture request is not processed unless you set the
processingInformation.authorizationOptions.ignoreCvResult
 field to
true
.
CVN Results for American Express
A value of
1
 in the
processorInformation.cardVerification.resultCode
 field indicates that your account is not configured to use card verification. Contact customer support to have your account enabled for this feature.
CVN Results for Discover
When the CVN does not match, Discover refuses the card and the request is declined. The reply message does not include the
processorInformation.cardVerification.resultCode
 field, which indicates that the CVN failed.
CVN Results for Visa and Mastercard
A CVN code of
D
 or
N
 causes the request to be declined with a reason code value of
230
. You can still capture the transaction, but you must review the order to ensure that it is legitimate.
Cybersource
, not the issuer, assigns the CVN decline to the authorization. You can capture any authorization that has a valid authorization code from the issuer, even when the request receives a CVN decline.
When the issuer does not authorize the transaction and the CVN does not match, the request is declined because the card is refused. You cannot capture the transaction.

Fields Specific to this Use Case

Include this field with a standard authorization request when processing an authorization with a CVN:
  • paymentInformation.card.securityCode

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

Required Fields for Processing an Authorization with a Card Verification Number

Use these required fields for processing an authorization that includes a Card Verification Number (CVN).
IMPORTANT
When relaxed requirements for address data and the expiration date are being used, not all fields in this list are required. It is your responsibility to determine whether your account is enabled to use this feature and which fields are required. For details about relaxed requirements, see Relaxed Requirements for Address Data and Expiration Date in Payment Transactions.

Optional Fields for Processing an Authorization with a Card Verification Number

You can use these optional fields to include additional information when processing an authorization with a card verification number.

REST Example: Processing an Authorization with a Card Verification Number

Request
{
    "paymentInformation": {
        "card": {
        "number": "4111111111111111",
        "expirationMonth": "12",
        "expirationYear": "2031",
        "type": "001",
        "securityCode": "999"
        }
    },
    "orderInformation": {
        "amountDetails": {
        "totalAmount": "49.95",
        "currency": "USD"
    },
     "billTo": {
        "firstName": "John",
        "lastName": "Doe",
        "address1": "1295 Charleston Rd.",
        "locality": "Mountain View",
        "administrativeArea": "CA",
        "postalCode": "94043",
        "country": "US",
        "email": "jdoe@example.com",
        "phoneNumber": "650-965-6000"
        }
    }
}
Response to a Successful Request
{
    "_links": {
        "authReversal": {
            "method": "POST",
            "href": "/pts/v2/payments/6554147587216874903954/reversals"
        },
        "self": {
            "method": "GET",
            "href": "/pts/v2/payments/6554147587216874903954"
        },
        "capture": {
            "method": "POST",
            "href": "/pts/v2/payments/6554147587216874903954/captures"
        }
    },
    "clientReferenceInformation": {
        "code": "1655414758839"
    },
    "id": "6554147587216874903954",
    "orderInformation": {
        "amountDetails": {
            "authorizedAmount": "49.95",
            "currency": "USD"
        }
    },
    "paymentAccountInformation": {
        "card": {
            "type": "001"
        }
    },
    "paymentInformation": {
        "tokenizedCard": {
            "type": "001"
        },
        "card": {
            "type": "001"
        }
    },
    "pointOfSaleInformation": {
        "terminalId": "111111"
    },
    "processorInformation": {
        "approvalCode": "888888",
        "networkTransactionId": "123456789619999",
        "transactionId": "123456789619999",
        "responseCode": "100",
        "avs": {
            "code": "X",
            "codeRaw": "I1"
        }
    },
    "reconciliationId": "67546603C43Z6JWN",
    "status": "AUTHORIZED",
    "submitTimeUtc": "2022-06-16T21:25:58Z"
}

Pre-Authorizations

This section provides the information you need in order to process a pre-authorization.
A pre-authorization enables you to authorize a payment when the final amount is unknown. It is typically used for lodging, auto rental, e-commerce, and restaurant transactions.
For a pre-authorization:
  • The authorization amount must be greater than zero.
  • The authorization must be submitted for capture within 30 calendar days of its request.
  • When you do not capture the authorization, you must reverse it.
    In the U.S., Canada, Latin America, and Asia Pacific, Mastercard charges an additional fee for a pre-authorization that is not captured and not reversed.
    In Europe, Russia, Middle East, and Africa, Mastercard charges fees for all pre-authorizations.
  • Chargeback protection is in effect for 30 days after the authorization.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

Required Fields for a Pre-Authorization

Use these required fields for processing a pre-authorization.
IMPORTANT
When relaxed requirements for address data and the expiration date are being used, not all fields in this list are required. It is your responsibility to determine whether your account is enabled to use this feature and which fields are required. For details about relaxed requirements, see Relaxed Requirements for Address Data and Expiration Date in Payment Transactions.

Country-Specific Required Fields for Processing a Pre-Authorization

Use these country-specific required fields to process a pre-authorization.

Brazil

Required for combo card transactions.

REST Example: Processing a Pre-Authorization

Request
{
    "orderInformation": {
        "billTo": {
            "country": "US",
            "lastName": "Kim",
            "address1": "201 S. Division St.",
            "postalCode": "48104-2201",
            "locality": "Ann Arbor",
            "administrativeArea": "MI",
            "firstName": "Kyong-Jin",
            "email": "
test@cybs.com
"
        },
        "amountDetails": {
            "totalAmount": "100.00",
            "currency": "usd"
        }
    },
    "paymentInformation": {
        "card": {
            "expirationYear": "2031",
            "number": "4111111111111111",
            "expirationMonth": "12",
            "type": "001"
        }
    }
}
Response to a Successful Request
{
  "_links" : {
    "authReversal" : {
      "method" : "POST",
      "href" : "/pts/v2/payments/6461731521426399003473/reversals"
    },
    "self" : {
      "method" : "GET",
      "href" : "/pts/v2/payments/6461731521426399003473"
    },
    "capture" : {
      "method" : "POST",
      "href" : "/pts/v2/payments/6461731521426399003473/captures"
    }
  },
  "clientReferenceInformation" : {
    "code" : "1646173152047"
  },
  "id" : "6461731521426399003473",
  "orderInformation" : {
    "amountDetails" : {
      "authorizedAmount" : "100.00",
      "currency" : "usd"
    }
  },
  "paymentAccountInformation" : {
    "card" : {
      "type" : "001"
    }
  },
  "paymentInformation" : {
    "tokenizedCard" : {
      "type" : "001"
    },
    "card" : {
      "type" : "001"
    }
  },
 "paymentInsightsInformation" : {
    "responseInsights" : {
      "categoryCode" : "01"
    }
  },
  "processorInformation" : {
    "systemTraceAuditNumber" : "862481",
    "approvalCode" : "831000",
    "merchantAdvice" : {
      "code" : "01",
      "codeRaw" : "M001"
    },
    "responseDetails" : "ABC",
    "networkTransactionId" : "016153570198200",
    "consumerAuthenticationResponse" : {
      "code" : "2",
      "codeRaw" : "2"
    },
    "transactionId" : "016153570198200",
    "responseCode" : "00",
    "avs" : {
      "code" : "Y",
      "codeRaw" : "Y"
    }
  },
  "reconciliationId" : "6461731521426399003473",
  "status" : "AUTHORIZED",
  "submitTimeUtc" : "2022-03-01T22:19:12Z"
}
Response to a Declined Request
{
  "clientReferenceInformation": {
    "code": "TC50171_3"
  },
  "errorInformation": {
    "reason": "PROCESSOR_ERROR",
    "message": "Invalid account"
  },
  "id": "6583553837826789303954",

  "paymentInsightsInformation": {
    "responseInsights": {
      "categoryCode": "01",
      "category": "ISSUER_WILL_NEVER_APPROVE"
    }
  },

  "pointOfSaleInformation": {
    "amexCapnData": "1009S0600100"
  },
  "processorInformation": {
    "systemTraceAuditNumber": "004544",
    "merchantNumber": "1231231222",
    "networkTransactionId": "431736869536459",
    "transactionId": "431736869536459",
   "responseCode": "111",
    "avs": {
      "code": "Y",
      "codeRaw": "Y"
    }
  },
  "status": "DECLINED"
}

Authorization Reversals

This section provides the information you need in order to process an authorization reversal.
Reversing an authorization releases the hold on the customer’s payment card funds that the issuing bank placed when processing the authorization.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments/
{id}
/reversals
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments/
{id}
/reversals
The
{id}
 is the transaction ID returned in the authorization response.

Required Fields for Processing an Authorization Reversal

Set the
id
 URL parameter to the transaction ID that was included in the authorization response message.
The amount of the reversal must be the same as the authorization amount that was included in the authorization response message. Do not use the amount that was requested in the authorization request message.

REST Example: Processing an Authorization Reversal

Request
{ 
    "clientReferenceInformation": { 
      "code": "test123"
    } 
    "orderInformation" : { 
        "amountDetails" : { 
            "currency" : "USD" 
        } 
    }, 
    "reversalInformation" : { 
        "amountDetails" : { 
            "totalAmount" : "100.00" 
        } 
    } 
}
Response to a Successful Request
{
    "_links" : {
      "self" : {
          "method" : "GET",
          "href" : "/pts/v2/reversals/6869460219566537303955"
      }
    },
    "clientReferenceInformation" : {
        "code" : "RTS-Auth-Reversal"
    },
    "id" : "6869460219566537303955",
    "orderInformation" : {
        "amountDetails" : {
            "currency" : "USD"
        }
    },
    "processorInformation" : {
        "responseCode" : "200"
    },
    "reconciliationId" : "82kBK3qDNtls",
    "reversalAmountDetails" : {
        "reversedAmount" : "100.00",
        "currency" : "USD"
    },
    "status" : "REVERSED",
    "submitTimeUtc" : "2023-06-16T20:07:02Z"
}

Sales

This section provides the information you need in order to process a sale transaction.
A sale combines an authorization and a capture into a single transaction.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

REST Example: Processing a Sale

Request
{
  "processingInformation": {
    "capture": true
  },
  "orderInformation" : {
    "billTo" : {
    "country" : "US",
    "lastName" : "VDP",
    "address1" : "201 S. Division St.",
    "postalCode" : "48104-2201",
    "locality" : "Ann Arbor",
    "administrativeArea" : "MI",
    "firstName" : "RTS",
    "email" : "
test@cybs.com
"
  },
    "amountDetails" : {
      "totalAmount" : "100.00",
      "currency" : "usd"
     }
   },
  "paymentInformation" : {
    "card" : {
      "expirationYear" : "2031",
      "number" : "4111111111111111",
      "expirationMonth" : "12",
      "type" : "001
    }
  }
}
Response to a Successful Request
Most processors do not return all of the fields that are shown in this example.
{
  "_links" : {
    "void" : {
      "method" : "POST",
      "href" : "/pts/v2/payments/6485004068966546103093/voids"
    },
    "self" : {
      "method" : "GET",
      "href" : "/pts/v2/payments/6485004068966546103093"
    }
  },
  "clientReferenceInformation" : {
    "code" : "RTS-Auth"
  },
  "id" : "6485004068966546103093",
  "orderInformation" : {
    "amountDetails" : {
      "totalAmount" : "100.00",
      "authorizedAmount" : "100.00",
      "currency" : "usd"
    }
  },
  "paymentAccountInformation" : {
    "card" : {
      "type" : "001"
    }
  },
  "paymentInformation" : {
    "tokenizedCard" : {
      "type" : "001"
    },
    "card" : {
      "type" : "001"
    }
  },
  "processorInformation" : {
    "systemTraceAuditNumber" : "841109",
    "approvalCode" : "831000",
    "merchantAdvice" : {
      "code" : "01",
      "codeRaw" : "M001"
    },
    "responseDetails" : "ABC",
    "networkTransactionId" : "016153570198200",
    "retrievalReferenceNumber" : "208720841109",
    "consumerAuthenticationResponse" : {
      "code" : "2",
      "codeRaw" : "2"
    },
    "transactionId" : "016153570198200",
    "responseCode" : "00",
    "avs" : {
      "code" : "Y",
      "codeRaw" : "Y"
    }
  },
  "reconciliationId" : "6485004068966546103093",
  "status" : "AUTHORIZED",
  "submitTimeUtc" : "2022-03-28T20:46:47Z"
}

Captures

This section provides the information you need in order to capture an authorized transaction.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments/
{id}
/captures
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments/
{id}
/captures
The
{id}
 is the transaction ID returned in the authorization response.

Required Fields for Capturing an Authorization

Use these required fields for capturing an authorization.
This field value maps from the original authorization, sale, or credit transaction.

REST Example: Capturing an Authorization

Request
{
    "clientReferenceInformation": {
        "code": "ABC123"
    },
    "orderInformation": {
        "amountDetails": {
            "totalAmount": "100.00",
            "currency": "EUR"
    }
}
Response to a Successful Request
{
    "_links": {
        "void": {
            "method": "POST",
            "href": "/pts/v2/captures/6662994431376681303954/voids"
        },
        "self": {
            "method": "GET",
            "href": "/pts/v2/captures/6662994431376681303954"
        }
    },
    "clientReferenceInformation": {
        "code": "1666299443215"
    },
    "id": "6662994431376681303954",
    "orderInformation": {
        "amountDetails": {
            "totalAmount": "100.00",
            "currency": "EUR"
        }
    },
    "reconciliationId": "66535942B9CGT52U",
    "status": "PENDING",
    "submitTimeUtc": "2022-10-20T20:57:23Z"
}

Refunds

This section provides the information you need in order to process a
refund
, which is linked to a capture or sale.
You must request a
refund
 within 180 days of the authorization.
When your account is enabled for credit authorizations, also known as purchase return authorizations,
Cybersource
 authenticates the card and customer during a
refund or
credit request. Every credit request is automatically authorized.
Credit authorization results are returned in these response fields:
  • processorInformation.approvalCode
  • processorInformation.networkTransactionId
  • processorInformation.responseCode
When you request a void for the credit and the credit is voided. If your account is enabled for credit authorizations, the credit authorization is also reversed.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments/
{id}
/refunds
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments/
{id}
/refunds
The
{id}
 is the transaction ID returned in the capture or sale response.

Required Fields for Processing a
Refund

REST Interactive Example: Processing a Refund

Refund a Payment

REST Example: Processing a Refund

Request
{
    "orderInformation": {
        "amountDetails": {
            "totalAmount": "100.00",
            "currency": "EUR"
        }
    }
}
Response to a Successful Request
{
    "_links": {
        "void": {
            "method": "POST",
            "href": "/pts/v2/credits/6699964581696622603955/voids"
        },
        "self": {
            "method": "GET",
            "href": "/pts/v2/credits/6699964581696622603955"
        }
    },
    "clientReferenceInformation": {
        "code": "1669996458298"
    },
    "creditAmountDetails": {
        "currency": "eur",
        "creditAmount": "100.00"
    },
    "id": "6699964581696622603955",
    "orderInformation": {
        "amountDetails": {
            "currency": "EUR"
        }
    },
    "paymentAccountInformation": {
        "card": {
            "type": "001"
        }
    },
    "paymentInformation": {
        "tokenizedCard": {
            "type": "001"
        },
        "card": {
            "type": "001"
        }
    },
    "processorInformation": {
        "approvalCode": "888888",
        "networkTransactionId": "016153570198200",
        "responseCode": "100"
    },
    "reconciliationId": "61873329OAILG3Q6",
    "status": "PENDING",
    "submitTimeUtc": "2022-12-02T15:54:18Z"
}

Voids

This section describes how to void a capture or credit that was submitted but not yet processed by the processor.

Endpoint

Void a Capture
Production:
POST
https://api.cybersource.com
/pts/v2/captures/
{id}
/voids
Test:
POST
https://apitest.cybersource.com
/pts/v2/captures/
{id}
/voids
Void a Credit
Production:
POST
https://api.cybersource.com
/pts/v2/credits/
{id}
/voids
Test:
POST
https://apitest.cybersource.com
/pts/v2/credits/
{id}
/voids
The
{id}
 is the transaction ID returned during the capture or credit response.

Required Fields for Processing a Void

While not required, this field is recommended.
Set the
id
 URL parameter to the request ID that was included in the authorization response message.

REST Example: Processing a Void

{ 
    "clientReferenceInformation": { 
        "code": "test123" 
        } 
    } 
}
{
    "_links": {
        "self": {
            "method": "GET",
            "href": "/pts/v2/voids/6541933390746728203005"
        }
    },
    "clientReferenceInformation": {
         "code": "1654193339056"
    },
    "id": "6541933390746728203005",
    "orderInformation": {
        "amountDetails": {
            "currency": "USD"
        }
    },
    "status": "VOIDED",
    "submitTimeUtc": "2022-06-02T18:08:59Z",
    "voidAmountDetails": {
        "currency": "usd",
        "voidAmount": "100.00"
    }
}

Debit and Prepaid Card Processing

This section shows you how to process authorizations that use a debit or prepaid card.

Related Information

Processing Debit and Prepaid Authorizations

This section shows you how to process an authorization using debit and prepaid cards.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

Required Fields for Processing Debit and Prepaid Authorizations

Use these required fields for processing debit and prepaid authorizations.
IMPORTANT
When relaxed requirements for address data and the expiration date are being used, not all fields in this list are required. It is your responsibility to determine whether your account is enabled to use this feature and which fields are required. For details about relaxed requirements, see Relaxed Requirements for Address Data and Expiration Date in Payment Transactions.

Country Specific Required Fields to Process Debit and Prepaid Authorizations

Use these country-specific required fields to process a debit or prepaid authorization.

Brazil

Required for combo card transactions.

Optional Field for Processing Debit and Prepaid Authorizations

You can use this optional field to include additional information when processing debit and prepaid authorizations.
Set this field to the request ID that was returned in the response message from the original authorization request.

REST Example: Processing Debit and Prepaid Authorizations

Request
{
  "orderInformation" : {
    "billTo" : {
      "country" : "US",
      "firstName" : "John",
      "lastName" : "Deo",
      "address1" : "901 Metro Center Blvd",
      "postalCode" : "40500",
      "locality" : "Foster City",
      "administrativeArea" : "CA",
      "email" : "
test@cybs.com
"
},
    "amountDetails" : {
      "totalAmount" : "100.00",
      "currency" : "USD"
    }
  },
  "paymentInformation" : {
    "card" : {
      "expirationYear" : "2031",
      "number" : "4111111111111111",
      "securityCode" : "123",
      "expirationMonth" : "12",
      "type" : "001"
    }
  }
}
Response to a Successful Request
{
  "_links" : {
    "authReversal" : {
      "method" : "POST",
      "href" : "/pts/v2/payments/6595482584316313203494/reversals"
    },
    "self" : {
      "method" : "GET",
      "href" : "/pts/v2/payments/6595482584316313203494"
    },
    "capture" : {
      "method" : "POST",
      "href" : "/pts/v2/payments/6595482584316313203494/captures"
    }
  },
  "clientReferenceInformation" : {
    "code" : "RTS-Auth"
  },
  "consumerAuthenticationInformation" : {
    "token" : "Axj/7wSTZYq1MhJBMfMmAEQs2auWrRwyauGjNi2ZsWbJgzaOWiaVA+JbK
               AU0qB8S2VpA6cQIp4ZNvG2YbC9eM4E5NlirUyEkEx8yYAAA4A1c"
  },
  "id" : "6595482584316313203494",
  "orderInformation" : {
    "amountDetails" : {
      "authorizedAmount" : "100.00",
      "currency" : "USD"
    }
  },
  "paymentAccountInformation" : {
    "card" : {
      "type" : "001"
    }
  },
  "paymentInformation" : {
    "tokenizedCard" : {
      "type" : "001"
    },
    "card" : {
      "type" : "001"
    }
  },
  "processorInformation" : {
    "systemTraceAuditNumber" : "853428",
    "approvalCode" : "831000",
    "cardVerification" : {
      "resultCodeRaw" : "M",
      "resultCode" : "M"
    },
    "merchantAdvice" : {
      "code" : "01",
      "codeRaw" : "M001"
    },
    "responseDetails" : "ABC",
    "networkTransactionId" : "016153570198200",
    "retrievalReferenceNumber" : "221517853428",
    "consumerAuthenticationResponse" : {
      "code" : "2",
      "codeRaw" : "2"
    },
    "transactionId" : "016153570198200",
    "responseCode" : "00",
    "avs" : {
      "code" : "Y",
      "codeRaw" : "Y"
    }
  }
}

Enabling Debit and Prepaid Partial Authorizations

Partial authorizations and balance responses are special features that are available for debit cards and prepaid cards. This section shows you how to enable partial authorizations for a specific transaction.

Field Specific to this Use Case

Include this field in addition to the fields required for a standard authorization request:
  • Indicate that this request is a partial authorization.
    Set the
    processingInformation.authorizationOptions.partialAuthIndicator
     to
    true
    .

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

Required Fields for Enabling Debit and Prepaid Partial Authorizations

Use these required fields for enabling debit and prepaid partial authorizations.
IMPORTANT
When relaxed requirements for address data and the expiration date are being used, not all fields in this list are required. It is your responsibility to determine whether your account is enabled to use this feature and which fields are required. For details about relaxed requirements, see Relaxed Requirements for Address Data and Expiration Date in Payment Transactions.

Optional Field for Enabling Debit and Prepaid Partial Authorizations

You can use these optional fields to include additional information when enabling debit and prepaid partial authorizations.
Set this field to the request ID that was returned in the response message from the original authorization request.

REST Example: Enabling Debit and Prepaid Partial Authorizations

Request
{
  "clientReferenceInformation" : {
    "code" : "TC50171_3"
  },
  "orderInformation" : {
    "billTo" : {
      "country" : "US",
      "lastName" : "Deo",
      "address2" : "Address 2",
      "address1" : "201 S. Division St.",
      "postalCode" : "48104-2201",
      "locality" : "Ann Arbor",
      "administrativeArea" : "MI",
      "firstName" : "John",
      "phoneNumber" : "999999999",
      "district" : "MI",
      "buildingNumber" : "123",
      "company" : "Visa",
      "email" : "
test@cybs.com
"
    },
    "amountDetails" : {
      "totalAmount" : "1000.00",
      "currency" : "USD"
    }
  },
  "paymentInformation" : {
    "card" : {
      "expirationYear" : "2031",
      "number" : "5555555555xxxxxx",
      "securityCode" : "123",
      "expirationMonth" : "12",
      "type" : "002"
    }
  },
"processingInformation" : {
  "authorizationOptions" : {
      "partialAuthIndicator" : "true"
   }
  }
}
Response to a Successful Request
{
  "_links" : {
    "self" : {
      "method" : "GET",
      "href" : "/pts/v2/payments/6595549144566655003494"
    }
  },
  "clientReferenceInformation" : {
    "code" : "TC50171_3"
  },
  "id" : "6595549144566655003494",
  "orderInformation" : {
    "amountDetails" : {
      "totalAmount" : "1000.00",
      "authorizedAmount" : "499.01",
      "currency" : "USD"
    }
  },
  "paymentInformation" : {
    "accountFeatures" : {
      "currency" : "usd",
      "balanceAmount" : "0.00"
    }
  },
  "pointOfSaleInformation" : {
    "terminalId" : "261996"
  },
  "processorInformation" : {
    "merchantNumber" : "000000092345678",
    "approvalCode" : "888888",
    "cardVerification" : {
      "resultCode" : ""
    },
    "networkTransactionId" : "123456789619999",
    "transactionId" : "123456789619999",
    "responseCode" : "100",
    "avs" : {
      "code" : "X",
      "codeRaw" : "I1"
    }
  },
  "reconciliationId" : "56059417N6C86KTJ",
  "status" : "PARTIAL_AUTHORIZED",
  "submitTimeUtc" : "2022-08-03T19:28:34Z"
}

Disabling Debit and Prepaid Partial Authorizations

This topic shows you how to successfully disable partial authorizations for specific transactions.

Field Specific to this Use Case

Include this field in addition to the fields required for a standard authorization request:
  • Indicate that this request is not a partial authorization.
    Set the
    processingInformation.authorizationOptions.partialAuthIndicator
     to
    false
    .

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

Required Field for Disabling Debit and Prepaid Partial Authorizations

Use these required fields for disabling debit and prepaid partial authorizations.
IMPORTANT
When relaxed requirements for address data and the expiration date are being used, not all fields in this list are required. It is your responsibility to determine whether your account is enabled to use this feature and which fields are required. For details about relaxed requirements, see Relaxed Requirements for Address Data and Expiration Date in Payment Transactions.

Optional Field for Disabling Debit and Prepaid Partial Authorizations

You can use this optional field to include additional information when disabling debit and prepaid partial authorizations.
Set this field to the request ID that was returned in the response message from the original authorization request.

REST Example: Disabling Debit and Prepaid Partial Authorizations

Request
{
    "processingInformation":{
		"authorizationOptions":{
			"partialAuthIndicator": "false"
		}
	},
  "clientReferenceInformation" : {
    "code" : "TC50171_3"
  },
  "orderInformation" : {
    "billTo" : {
      "country" : "US",
      "lastName" : "Deo",
      "address2" : "Address 2",
      "address1" : "201 S. Division St.",
      "postalCode" : "48104-2201",
      "locality" : "Ann Arbor",
      "administrativeArea" : "MI",
      "firstName" : "John",
      "phoneNumber" : "999999999",
      "district" : "MI",
      "buildingNumber" : "123",
      "company" : "Visa",
      "email" : "
test@cybs.com
"
    },
    "amountDetails" : {
      "totalAmount" : "501.00",
      "currency" : "USD"
    }
  },
  "paymentInformation" : {
    "card" : {
      "expirationYear" : "2031",
      "number" : "5555555555xxxxxx",
      "securityCode" : "123",
      "expirationMonth" : "12",
      "type" : "002"
    }
  }
}
Response to a Successful Request
{
    "_links": {
        "self": {
            "method": "GET",
            "href": "/pts/v2/payments/6595545423896900104953"
        }
    },
    "clientReferenceInformation": {
        "code": "TC50171_3"
    },
    "errorInformation": {
        "reason": "PROCESSOR_DECLINED",
        "message": "Decline - General decline of the card. 
                    No other information provided by the issuing bank."
    },
    "id": "6595545423896900104953",
    "pointOfSaleInformation": {
        "terminalId": "111111"
    },
    "processorInformation": {
        "networkTransactionId": "123456789619999",
        "transactionId": "123456789619999",
        "responseCode": "100",
        "avs": {
            "code": "X",
            "codeRaw": "I1"
        }
    },
    "status": "DECLINED"
}

Payer Authentication Processing

This section shows you how to process authorizations that use these payer authentication methods:
  • Mastercard
    : Identity Check
  • Visa
    : Visa Secure

Related Information

Providing Payer Authentication Information for Authorization

The values that are returned from payer authentication must be provided when seeking authorization for the transaction. Authentication information that is not included when considering authorization may cause the transaction to be refused or downgraded and prevent the normal liability shift from occurring.
The level of security in payer authentication is denoted by the two digit Electronic Commerce Indicator (ECI) that is assigned to the transaction. These digital values have text equivalents which are assigned to the
processingInformation.commerceIndicator
 field.
The American Express, Diners, Discover, UPI, and Visa card brands use 05, 06, and 07 digit values to express the authentication level for a 3-D Secure transaction.
Text Values for ECI Values
ECI Value
Meaning
Visa
Diners
Discover
UPI
Amex
05
Authenticated
vbv
pb
dipb
up3ds
aesk
06
Attempted authentication with a cryptogram
vbv_attempted
pb_attempted
dipb_attempted
up3ds_attempted
aesk_attempted
07
Internet, not authenticated
vbv_failure/internet
internet
internet
up3ds_failure/internet
internet
Mastercard and Maestro cards use 00, 01, 02, 06, and 07 digit values to indicate the authentication level of the transaction.
Mastercard/Maestro Text Values for ECI Values
ECI Value
Meaning
Mastercard/Maestro
00
Internet, not authenticated
spa/internet
01
Attempted authentication
spa
02
Authenticated
spa
06
Exemption from authentication or network token without 3‑D Secure
spa
07
Authenticated merchant-initiated transaction
spa
The payer authentication response contains other information that needs to be passed on for successful authorization. Be sure to include these fields when requesting a separate authorization:
  • consumerAuthenticationInformation.directoryServerTransactionId
     (Mastercard, Maestro
    , UPI only
    )
  • consumerAuthenticationInformation.eciRaw
  • consumerAuthenticationInformation.paresStatus
  • consumerAuthenticationInformation.paSpecificationVersion
  • consumerAuthenticationInformation.ucafAuthenticationData
     (Mastercard/Maestro only)
  • consumerAuthenticationInformation.ucafCollectionIndicator
     (Mastercard/Maestro only)
  • consumerAuthenticationInformation.cavv
  • consumerAuthenticationInformation.xid

Mastercard Identity Check

Mastercard Identity Check is the authentication service in the Mastercard card network that uses the 3-D Secure protocol in online transactions to authenticate customers at checkout.
Mastercard Identity Check generates a unique, 32-character transaction token, called the account authentication value (AAV) each time a Mastercard Identity Check-enabled account holder makes an online purchase. The AAV binds the account holder to a specific transaction. Mastercard Identity Check transactions use the universal cardholder authentication field (UCAF) as a standard to collect and pass AAV data.
Before implementing payer authentication for Mastercard Identity Check, contact customer support to have your account configured for this feature.

Fields Specific to the Mastercard Identity Check Use Case

These API fields are required specifically for this use case.
consumerAuthenticationInformation. directory ServerTransactionId
Set this field to the transaction ID returned by Mastercard Identity Check during the authentication process.
consumerAuthenticationInformation. paSpecificationVersion
Set this field to the Mastercard Identity Check version returned by Mastercard Identity Check during the authentication process.
consumerAuthenticationInformation. ucafCollectionIndicator
Set to the last digit of the raw ECI value returned from authentication. For example, if ECI=02, this value should be 2.
processingInformation.commerceIndicator
Set this field to one of these values:
  • spa
    : Successful authentication (3-D Secure value of
    02
    ).
  • spa
    : Authentication was attempted (3-D Secure value of
    01
    ).
  • spa
     or
    internet
    : Authentication failed or was not attempted (3-D Secure value of
    00
    )

Brazil-Specific Fields for Data Only Authorizations

consumerAuthenticationInformation.ucafCollectionIndicator
For data only authorizations in Brazil, set this field to
4
.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

Required Fields for Processing an Authorization Using Mastercard Identity Check

Use these required fields to process an authorization using Mastercard Identity Check.
IMPORTANT
When relaxed requirements for address data and the expiration date are being used, not all fields in this list are required. It is your responsibility to determine whether your account is enabled to use this feature and which fields are required. For details about relaxed requirements, see Relaxed Requirements for Address Data and Expiration Date in Payment Transactions.
consumerAuthenticationInformation.directoryServerTransactionId
consumerAuthenticationInformation.paSpecificationVersion
consumerAuthenticationInformation.ucafCollectionIndicator
Set to the last digit of the raw ECI value returned from authentication. For example, if ECI=02, this value should be 2.
For data only authorizations in Brazil, set this field to
4
.
orderInformation.amountDetails.currency
orderInformation.amountDetails.totalAmount
orderInformation.billTo.address1
orderInformation.billTo.administrativeArea
orderInformation.billTo.country
orderInformation.billTo.email
orderInformation.billTo.firstName
orderInformation.billTo.lastName
orderInformation.billTo.locality
orderInformation.billTo.postalCode
paymentInformation.card.expirationMonth
paymentInformation.card.expirationYear
paymentInformation.card.number
processingInformation.commerceIndicator
Set this field to one of these values:
  • spa
    : Successful authentication (3-D Secure value of
    02
    ).
  • spa
    : Authentication was attempted (3-D Secure value of
    01
    ).
  • spa
     or
    internet
    : Authentication failed or was not attempted (3-D Secure value of
    00
    )

REST Example: Processing an Authorization Using Mastercard Identity Check

Request
{
  "clientReferenceInformation" : {
    "code" : "TC50171_6"
  },
  "consumerAuthenticationInformation" : {
    "ucafCollectionIndicator" : "2",
    "ucafAuthenticationData" : "EHuWW9PiBkWvqE5juRwDzAUFBAk",
    "directoryServerTransactionId" : "f38e6948-5388-41a6-bca4-b49723c19437",
    "paSpecificationVersion" : "2.2.0"
  },
  "processingInformation" : {
    "commerceIndicator" : "spa"
    },
    "orderInformation" : {
      "billTo" : {
        "country" : "US",
        "lastName" : "Deo",
        "address1" : "201 S. Division St.",
        "postalCode" : "48104-2201",
        "locality" : "Ann Arbor",
        "administrativeArea" : "MI",
        "firstName" : "John",
        "email" : 
test@cybs.com

      },
      "amountDetails" : {
        "totalAmount" : "105.00",
        "currency" : "USD"
      }
    },
    "paymentInformation" : {
      "card" : {
        "expirationYear" : "2031",
        "number" : "555555555555XXXX",
        "securityCode" : "123",
        "expirationMonth" : "12",
        "type" : "002"
    }
  }
}
Response to a Successful Request
{
  "_links": {
    "authReversal": {
      "method": "POST",
      "href": "/pts/v2/payments/6758990751436655004951/reversals"
    },
    "self": {
      "method": "GET",
      "href": "/pts/v2/payments/6758990751436655004951"
    },
    "capture": {
      "method": "POST",
      "href": "/pts/v2/payments/6758990751436655004951/captures"
    }
  },
  "clientReferenceInformation": {
    "code": "TC50171_3"
  },
  "id": "6758990751436655004951",
  "orderInformation": {
    "amountDetails": {
      "authorizedAmount": "100.00",
      "currency": "USD"
    }
  },
  "paymentAccountInformation": {
    "card": {
      "type": "002"
    }
  },
  "paymentInformation": {
    "tokenizedCard": {
      "type": "002"
    },
    "card": {
      "type": "002"
    }
  },
  "pointOfSaleInformation": {
    "terminalId": "111111"
  },
  "processorInformation": {
    "approvalCode": "888888",
    "authIndicator": "1",
    "networkTransactionId": "123456789619999",
    "transactionId": "123456789619999",
    "responseCode": "100",
    "avs": {
      "code": "X",
      "codeRaw": "I1"
    }
  },
  "reconciliationId": "71183995FDU0YRTK",
  "status": "AUTHORIZED",
  "submitTimeUtc": "2023-02-08T23:31:15Z"
}

Visa Secure

Visa Secure is the authentication service in the Visa card network that uses the 3-D Secure protocol to authenticate customers at checkout. This authentication is a two-step process. First, the cardholder is authenticated by 3-D Secure. Then, the transaction is authorized based on the 3-D Secure evaluation. This section explains how to authorize a card payment based on the 3-D Secure evaluation.
Before implementing Visa Secure, contact customer support to have your account configured for this feature.

Fields Specific to the Visa Secure Use Case

These API fields are required specifically for this use case.
processingInformation.commerceIndicator
Set the value to
vbv
 for a successful authentication (3-D Secure value of
05
),
vbv_attempted
 if authentication was attempted but did not succeed (3-D Secure value of
06
), or
vbv_failure
 if authentication failed (3-D Secure value of
07
).
consumerAuthenticationInformation.cavv
Required when payer authentication is successful.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

Required Fields for Processing an Authorization Using Visa Secure

Use these required fields to process an authorization using Visa Secure.
IMPORTANT
When relaxed requirements for address data and the expiration date are being used, not all fields in this list are required. It is your responsibility to determine whether your account is enabled to use this feature and which fields are required. For details about relaxed requirements, see Relaxed Requirements for Address Data and Expiration Date in Payment Transactions.

Required Fields

This field is required when payer authentication is successful. Otherwise, this field is optional.
Set this field to one of these values:
  • vbv
    : Successful authentication (EMV 3-D Secure value of
    05
    ).
  • vbv_attempted
    : Authentication was attempted (EMV 3-D Secure value of
    06
    ).
  • vbv_failure
    : or
    internet
    : Authentication failed or was not attempted (EMV 3-D Secure value of
    07
    ).

REST Example: Validating and Authorizing a Transaction

Request
{
  "clientReferenceInformation": {
    "code": "TC50171_3"
  },
  "processingInformation": {
    "commerceIndicator": "vbv"
  },
  "paymentInformation": {
    "card": {
      "number": "41111111XXXXXXX1",
      "expirationMonth": "01",
      "expirationYear": "2026"
    }
  },
  "orderInformation": {
    "amountDetails": {
      "totalAmount": "100",
      "currency": "USD"
    },
    "billTo": {
      "firstName": "John",
      "lastName": "Smith",
      "address1": "201 S. Division St._1",
      "locality": "Foster City",
      "administrativeArea": "CA",
      "postalCode": "94404",
      "country": "US",
      "email": "accept@who.com",
      "phoneNumber": "6504327113"
    }
  },
  "consumerAuthenticationInformation": {
  "cavv": "1234567890987654321ABCDEFabcdefABCDEF123",
    "xid": "1234567890987654321ABCDEFabcdefABCDEF123"
  }
}
Response to a Successful Request 
{
  "_links": {
    "authReversal": {
      "method": "POST",
      "href": "/pts/v2/payments/6758954108726900304951/reversals"
    },
    "self": {
      "method": "GET",
      "href": "/pts/v2/payments/6758954108726900304951"
    },
    "capture": {
      "method": "POST",
      "href": "/pts/v2/payments/6758954108726900304951/captures"
    }
  },
  "clientReferenceInformation": {
    "code": "TC50171_3"
  },
  "id": "6758954108726900304951",
  "orderInformation": {
    "amountDetails": {
      "authorizedAmount": "100.00",
      "currency": "USD"
    }
  },
  "paymentAccountInformation": {
    "card": {
      "type": "001"
    }
  },
  "paymentInformation": {
    "tokenizedCard": {
      "type": "001"
    },
    "card": {
      "type": "001"
    }
  },
  "pointOfSaleInformation": {
    "terminalId": "111111"
  },
  "processorInformation": {
    "approvalCode": "888888",
    "networkTransactionId": "123456789619999",
    "transactionId": "123456789619999",
    "responseCode": "100",
    "avs": {
      "code": "X",
      "codeRaw": "I1"
    }
  },
  "reconciliationId": "711764833DU1FCQD",
  "status": "AUTHORIZED",
  "submitTimeUtc": "2023-02-08T22:30:11Z"
}

Relaxed Requirements for Address Data and Expiration Date in Payment Transactions

With relaxed requirements for address data and the expiration date, not all standard payment request fields are required. It is your responsibility to determine whether your account is enabled to use this feature and which fields are required.

Requirements

You must contact customer support in order to enable relaxed requirements for address data and expiration date.

Services

Relaxed requirements for address data and expiration date are supported for these services:
  • Authorization
  • Capture
  • Stand-alone credit
  • Subscription create
  • Subscription update

Relaxed Fields

IMPORTANT
When relaxed requirements for address data and expiration date are enabled for your
Cybersource
 account, and your service request does not include one or more of the fields in the following list, you increase the risk of declined transactions and fraud depending on your location, your processor, and the cardholder's issuing bank.
It is your responsibility to determine whether a field is required for the transaction you are requesting. For example, an issuing bank can decline an authorization request for a recurring transaction with a Visa Europe card if the expiration date is incorrect, invalid, or missing. If you do not provide the correct expiration date for a recurring transaction the authorization request may be declined.
When you include this field in your request, you must also include
orderInformation.billTo.country
When you include this field in your request, you must also include
paymentInformation.card.expirationYear
.
This field is required for payment network token transactions and subscription creation requests.
When you include this field in your request, you must also include
paymentInformation.card.expirationMonth
.
This field is required for payment network token transactions and subscription creation requests.

Processing Payments Using Credentials

This section provides the information you need in order to process payments using credentials.

Customer-Initiated Transactions with Credentials on File

A customer-initiated transaction (CIT) is a transaction initiated by the customer. There are two types of CITs:
  • Customer transactions during which the credentials are stored for future
    customer
    -initiated transactions.
  • Customer transactions during which the credentials are stored for future
    merchant
    -initiated transactions.
Customers can initiate a CIT at a merchant payment terminal, through an online purchase transaction, or by making a purchase using a previously stored credential. When storing cardholder data for a CIT, you must also include 3-D Secure authentication credentials to ensure that the CIT can successfully process. Authentication credentials can be stored for future use with the card credentials by doing a non-payment authentication (NPA).

Business Center

You can create a new customer-initiated transaction in the
Business Center
 by going to the One-Time Payments section and requesting a new authorization. When you have entered the customer's information, you can store the customer's credentials with the customer's permission in the Payment Information section. By doing so, you can perform merchant-initiated transactions for payments that the customer has pre-approved.

Storing Customer Credentials with a CIT and PAN

Before you can perform a merchant-initiated transaction (MIT) or a customer-initiated transaction (CIT) with credentials-on-file (COF), you must store the customer's credentials for later use. Further, before you can store the user's credentials, you must get the customer's consent to store their private information. This is also known as establishing a relationship with the customer.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

Required Fields for Storing Customer Credentials During a CIT

Use these required fields for storing customer credentials during a customer-initiated transaction.
IMPORTANT
When relaxed requirements for address data and the expiration date are being used, not all fields in this list are required. It is your responsibility to determine whether your account is enabled to use this feature and which fields are required. For details about relaxed requirements, see Relaxed Requirements for Address Data and Expiration Date in Payment Transactions.

REST Example: Storing Customer Credentials During a CIT

Request
{
    "processingInformation": {
        "authorizationOptions": {
            "initiator": {
                "credentialStoredOnFile": "true"
            }
        }
    },
    "orderInformation": {
        "billTo": {
            "firstName": "John",
            "lastName": "Doe",
            "address1": "201 S. Division St.",
            "postalCode": "48104-2201",
            "locality": "Ann Arbor",
            "administrativeArea": "MI",
            "country": "US",
            "email": "
test@cybs.com
",
            "phoneNumber": "5554327113"
        },
        "amountDetails": {
            "totalAmount": "100.00",
            "currency": "USD"
        }
    },
    "paymentInformation": {
        "card": {
            "expirationYear": "2031",
            "number": "4111xxxxxxxxxxxx",
            "expirationMonth": "12"
        }
    }
}
Response to a Successful Request
{
    "_links": {
        "authReversal": {
            "method": "POST",
            "href": "/pts/v2/payments/6528187198946076303004/reversals"
        },
        "self": {
            "method": "GET",
            "href": "/pts/v2/payments/6528187198946076303004"
        },
        "capture": {
            "method": "POST",
            "href": "/pts/v2/payments/6528187198946076303004/captures"
        }
    },
    "clientReferenceInformation": {
        "code": "1652818719876"
    },
    "id": "6528187198946076303004",
    "orderInformation": {
        "amountDetails": {
            "authorizedAmount": "100.00",
            "currency": "USD"
        }
    },
    "paymentAccountInformation": {
        "card": {
            "type": "001"
        }
    },
    "paymentInformation": {
        "tokenizedCard": {
            "type": "001"
        },
        "card": {
            "type": "001"
        }
    },
    "pointOfSaleInformation": {
        "terminalId": "111111"
    },
    "processorInformation": {
        "approvalCode": "888888",
        "networkTransactionId": "123456789619999",
        "transactionId": "123456789619999",
        "responseCode": "100",
        "avs": {
            "code": "X",
            "codeRaw": "I1"
        }
    },
    "reconciliationId": "63165088Z3AHV91G",
    "status": "AUTHORIZED",
    "submitTimeUtc": "2022-05-17T20:18:40Z"
}

Storing Customer Credentials with a CIT and
TMS

Before you can perform a merchant-initiated transaction (MIT) or a customer-initiated transaction (CIT) with credentials-on-file (COF), you must get the customer's consent to store their payment credentials. This is also known as establishing a relationship with the customer. After you have their consent, you can store their payment credentials for later use.

Creating a
TMS
 Token

When sending the initial CIT, you can create a
TMS
 token to store the customer's credentials for the subsequent MITs. To create a
TMS
 token, include the
processingInformation.actionTokenTypes
 field in the authorization request. Set the field to one of these values based on the
TMS
 token type you want to create:
Customer
Customer tokens store one or more customer payment instrument tokens and shipping address tokens.
Including a customer token in subsequent MITs eliminates the need to include billing information, card information, and the previous transaction's ID.
"processingInformation": {
    "actionTokenTypes": [
      "customer"
]
For more information about this
TMS
 token type, see Customer Tokens in the
Token Management Service
 Developer Guide
.
Payment Instrument
Payment instrument tokens store an instrument identifier token, card information, and billing information. Payment instruments are not linked to a customer token. Including a payment instrument in subsequent MITs eliminates the need to include billing information, card information, and the previous transaction's ID.
"processingInformation": {
    "actionTokenTypes": [
      "paymentInstrument"
]
For more information about this
TMS
 token type, see Payment Instrument Token in the
Token Management Service
 Developer Guide
.
Instrument Identifier
Instrument identifier tokens store a PAN. Including an instrument identifier in subsequent MITs eliminates the need to include a PAN and the previous transaction's ID.
"processingInformation": {
    "actionTokenTypes": [
      "instrumentIdentifier"
]
For more information about this TMS token type, see Instrument Identifier Token in the
Token Management Service
 Developer Guide
.
Instrument Identifier, Payment Instrument, and Customer Identifier
You can also create multiple
TMS
 token types in the same authorization. This example includes an instrument identifier, a payment instrument, and a customer token in the same authorization:
 "processingInformation": {
    "actionTokenTypes": [
        "instrumentIdentifier",
        "paymentInstrument",
        "customer"
]

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

Required Fields for Storing Customer Credentials with a CIT and
TMS

IMPORTANT
When relaxed requirements for address data and the expiration date are being used, not all fields in this list are required. It is your responsibility to determine whether your account is enabled to use this feature and which fields are required. For details about relaxed requirements, see Relaxed Requirements for Address Data and Expiration Date in Payment Transactions.

REST Example: Storing Customer Credentials with a CIT and
TMS

Request
{
  "processingInformation": {
    "actionList": [
      "TOKEN_CREATE"
    ],
    "actionTokenTypes": [
      "instrumentIdentifier"
    ]
  },
  "paymentInformation": {
    "card": {
      "number": "4111111111111111",
      "expirationMonth": "12",
      "expirationYear": "2031",
      "securityCode": "123"
    }
  },
  "orderInformation": {
    "amountDetails": {
      "totalAmount": "102.21",
      "currency": "USD"
    },
    "billTo": {
      "firstName": "John",
      "lastName": "Doe",
      "address1": "1 Market St",
      "locality": "san francisco",
      "administrativeArea": "CA",
      "postalCode": "94105",
      "country": "US",
      "email": "
test@cybs.com
",
      "phoneNumber": "4158880000"
    }
  }
}
Response to a Successful Request
{
  "_links": {
    "authReversal": {
      "method": "POST",
      "href": "/pts/v2/payments/6972267090226779103955/reversals"
    },
    "self": {
      "method": "GET",
      "href": "/pts/v2/payments/6972267090226779103955"
    },
    "capture": {
      "method": "POST",
      "href": "/pts/v2/payments/6972267090226779103955/captures"
    }
  },
  "clientReferenceInformation": {
    "code": "TC50171_3"
  },
  "id": "6972267090226779103955",
  "orderInformation": {
    "amountDetails": {
      "authorizedAmount": "102.21",
      "currency": "USD"
    }
  },
  "paymentAccountInformation": {
    "card": {
      "type": "001"
    }
  },
  "paymentInformation": {
    "tokenizedCard": {
      "type": "001"
    },
    "card": {
      "type": "001"
    }
  },
  "pointOfSaleInformation": {
    "terminalId": "111111"
  },
  "processorInformation": {
    "paymentAccountReferenceNumber": "V0010013022298169667504231315",
    "approvalCode": "888888",
    "networkTransactionId": "123456789619999",
    "transactionId": "123456789619999",
    "responseCode": "100",
    "avs": {
      "code": "X",
      "codeRaw": "I1"
    }
  },
  "reconciliationId": "62506622XNMR6Q1Y",
  "status": "AUTHORIZED",
  "submitTimeUtc": "2023-10-13T19:51:49Z",
  "tokenInformation": {
    "instrumentidentifierNew": false,
    "instrumentIdentifier": {
      "state": "ACTIVE",
      "id": "7010000000016241111"
    }
  }
}

Retrieving Stored Customer Credentials During a CIT

After customers store their credentials on file, you can retrieve these credentials to use with subsequent transactions.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

Required Fields for Retrieving Customer Credentials During a Customer-Initiated Transaction

Use these required fields to retrieve customer credentials during a customer-initiated transaction.
IMPORTANT
When relaxed requirements for address data and the expiration date are being used, not all fields in this list are required. It is your responsibility to determine whether your account is enabled to use this feature and which fields are required. For details about relaxed requirements, see Relaxed Requirements for Address Data and Expiration Date in Payment Transactions.

Card-Specific Required Field for Retrieving Customer Credentials During a CIT

Discover

Discover requires the authorization amount from the original transaction in addition to the above required fields.
processingInformation.authorizationOptions.initiator.merchantInitiatedTransaction. originalAuthorizedAmount

REST Example: Retrieving Customer Credentials During a CIT

Request
{
    "processingInformation": {
        "authorizationOptions": {
            "initiator": {
                "storedCredentialUsed": "true"
            }
        }
    },
    "orderInformation": {
        "billTo": {
            "firstName": "John",
            "lastName": "Doe",
            "address1": "201 S. Division St.",
            "postalCode": "48104-2201",
            "locality": "Ann Arbor",
            "administrativeArea": "MI",
            "country": "US",
            "email": "
test@cybs.com
",
            "phoneNumber": "5554327113"
        },
        "amountDetails": {
            "totalAmount": "100.00",
            "currency": "USD",
            "originalAmount": "100" 
               // Discover card Only
        }
    },
    "paymentInformation": {
        "card": {
            "expirationYear": "2031",
            "number": "4111xxxxxxxxxxxx",
            "expirationMonth": "12"
        }
    },
   "processorInformation": {
   		"transactionId": "12345678961000" 
   }
}
Response to a Successful Request
},
    "paymentAccountInformation": {
        "card": {
            "type": "002"
        }
    },
    "paymentInformation": {
        "tokenizedCard": {
            "type": "002"
        },
        "card": {
            "type": "002"
        }
    },
    "pointOfSaleInformation": {
        "terminalId": "111111"
    },
    "processorInformation": {
        "approvalCode": "888888",
        "authIndicator": "1",
        "networkTransactionId": "123456789619999",
        "transactionId": "123456789619999",
        "responseCode": "100",
        "avs": {
            "code": "X",
            "codeRaw": "I1"
        }
    },
    "reconciliationId": "63740353A3AJ2NSH",
    "status": "AUTHORIZED",
    "submitTimeUtc": "2022-05-20T19:13:06Z"
}

Token Management Service
 Processing

This section provides the information you need in order to process
Token Management Service
 authorization and credit transactions.
IMPORTANT
Due to mandates from the Reserve Bank of India, Indian merchants cannot store personal account numbers (PANs). Use network tokens instead. For more information on network tokens, see the Network Tokenization section of the

Authorizing a Payment with a Customer Token

This section provides the information you need to authorize a payment with a customer token.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments
Production in India:
POST
https://api.in.cybersource.com
/pts/v2/payments

Required Fields for Authorizing a Payment with a Customer Token

paymentInformation.customer.id
Set to the ID of the customer token you want to use.

REST Example: Authorizing a Payment with a Customer Token

Request
{
  "clientReferenceInformation": {
    "code": "12345678"
  },
    "paymentInformation": {
        "customer": {
            "id": "F45FB3E443AC3C57E053A2598D0A9CFF"
        }
        
    },
    "orderInformation": {
        "amountDetails": {
            "currency": "USD",
            "totalAmount": "10.00"
        }
    }
}
Response to a Successful Request
The request response returns the payment instrument and shipping address IDs that are used as the customer's defaults.
{
  "_links": {
    "authReversal": {
      "method": "POST",
      "href": "/pts/v2/payments/7055928871556818104953/reversals"
    },
    "self": {
      "method": "GET",
      "href": "/pts/v2/payments/7055928871556818104953"
    },
    "capture": {
      "method": "POST",
      "href": "/pts/v2/payments/7055928871556818104953/captures"
    }
  },
  "clientReferenceInformation": {
    "code": "12345678"
  },
  "id": "7055928871556818104953",
  "orderInformation": {
    "amountDetails": {
      "authorizedAmount": "10.00",
      "currency": "USD"
    }
  },
  "paymentAccountInformation": {
    "card": {
      "type": "001"
    }
  },
  "paymentInformation": {
    "tokenizedCard": {
      "type": "001"
    },
    "instrumentIdentifier": {
      "id": "7010000000016241111",
      "state": "ACTIVE"
    },
    "shippingAddress": {
      "id": "0F35F0D99AD088B5E063A2598D0AE066"
    },
    "paymentInstrument": {
      "id": "0F35E9CFEA463E34E063A2598D0A3FC2"
    },
    "card": {
      "type": "001"
    },
    "customer": {
      "id": "B21E6717A6F03479E05341588E0A303F"
    }
  },
  "pointOfSaleInformation": {
    "terminalId": "111111"
  },
  "processorInformation": {
    "approvalCode": "888888",
    "networkTransactionId": "123456789619999",
    "transactionId": "123456789619999",
    "responseCode": "100",
    "avs": {
      "code": "X",
      "codeRaw": "I1"
    }
  },
  "reconciliationId": "67467352CRIISD1G",
  "status": "AUTHORIZED",
  "submitTimeUtc": "2024-01-18T15:48:07Z"
}

REST Example: Authorizing a Payment Using a Customer Token Linked to a Network Token

Request
{
  "clientReferenceInformation": {
    "code": "12345678"
  },
  "paymentInformation": {
    "customer": {
      "id": "F60328413BAB09A4E053AF598E0A33DB"
    }
  },
  "orderInformation": {
    "amountDetails": {
      "totalAmount": "102.21",
      "currency": "USD"
    }
  }
}
Response to a Successful Request
The request response returns the payment instrument and shipping address IDs that are used as the customer's defaults.
{
  "_links": {
    "authReversal": {
      "method": "POST",
      "href": "/pts/v2/payments/6778647071126384904953/reversals"
    },
    "self": {
      "method": "GET",
      "href": "/pts/v2/payments/6778647071126384904953"
    },
    "capture": {
      "method": "POST",
      "href": "/pts/v2/payments/6778647071126384904953/captures"
    }
  },
  "clientReferenceInformation": {
    "code": "TC50171_3"
  },
  "id": "6778647071126384904953",
  "issuerInformation": {
    "responseRaw": "0110322000000E100002000....."
  },
  "orderInformation": {
    "amountDetails": {
      "authorizedAmount": "102.21",
      "currency": "USD"
    }
  },
  "paymentAccountInformation": {
    "card": {
      "type": "002"
    }
  },
  "paymentInformation": {
    "tokenizedCard": {
      "type": "002"
    },
    "instrumentIdentifier": {
      "id": "7020000000010603216",
      "state": "ACTIVE"
    },
    "shippingAddress": {
      "id": "F60328413BAE09A4E053AF598E0A33DB"
    },
    "paymentInstrument": {
      "id": "F6032841BE33098EE053AF598E0AB0A5"
    },
    "card": {
      "type": "002"
    },
    "customer": {
      "id": "F60328413BAB09A4E053AF598E0A33DB"
    }
  },
  "pointOfSaleInformation": {
    "terminalId": "08244117"
  },  "processingInformation": {    "paymentSolution": "014"  },
  "processorInformation": {
    "paymentAccountReferenceNumber": "50015OU4U5UYXLV127XTONYN49CL1",
    "merchantNumber": "000844028303882",
    "approvalCode": "831000",
    "networkTransactionId": "0602MCC603474",
    "transactionId": "0602MCC603474",
    "responseCode": "00",
    "avs": {
      "code": "Y",
      "codeRaw": "Y"
    }
  },
  "reconciliationId": "EUHW1EMHIZ3O",
  "status": "AUTHORIZED",
  "submitTimeUtc": "2023-03-03T17:31:48Z"
}

Authorizing a Payment with a Non-Default Shipping Address

This section provides the information you need in order to make a payment with a non-default shipping address.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments
Production in India:
POST
https://api.in.cybersource.com
/pts/v2/payments

Required Fields for Authorizing a Payment with a Non-Default Shipping Address

paymentInformation.customer.id
Set to the ID of the customer token you want to use.
paymentInformation.shippingAddress.id
Set to the ID of the shipping address token you want to use.

REST Example: Authorizing a Payment with a Non-Default Shipping Address

Request
{
  "clientReferenceInformation": {
    "code": "12345678"
  },
    "paymentInformation": {
        "customer": {
            "id": "F45FB3E443AC3C57E053A2598D0A9CFF"
        },
        "shippingAddress": {
            "id": "F45FD8DE51B99E9CE053A2598D0AFDFA"
        }
    },
    "orderInformation": {
        "amountDetails": {
            "currency": "USD",
            "totalAmount": "10.00"
        }
    }
}
Response to a Successful Request
{
  "_links": {
    "authReversal": {
      "method": "POST",
      "href": "/pts/v2/payments/7055949037316786904953/reversals"
    },
    "self": {
      "method": "GET",
      "href": "/pts/v2/payments/7055949037316786904953"
    },
    "capture": {
      "method": "POST",
      "href": "/pts/v2/payments/7055949037316786904953/captures"
    }
  },
  "clientReferenceInformation": {
    "code": "12345678"
  },
  "id": "7055949037316786904953",
  "orderInformation": {
    "amountDetails": {
      "authorizedAmount": "10.00",
      "currency": "USD"
    }
  },
  "paymentAccountInformation": {
    "card": {
      "type": "001"
    }
  },
  "paymentInformation": {
    "tokenizedCard": {
      "type": "001"
    },
    "instrumentIdentifier": {
      "id": "7030000000014831523",
      "state": "ACTIVE"
    },
    "shippingAddress": {
      "id": "F45FD8DE51B99E9CE053A2598D0AFDFA"
    },
    "paymentInstrument": {
      "id": "F45FE45E7993C7DBE053A2598D0AED19"
    },
    "card": {
      "type": "001"
    },
    "customer": {
      "id": "F45FB3E443AC3C57E053A2598D0A9CFF"
    }
  },
  "pointOfSaleInformation": {
    "terminalId": "111111"
  },
  "processorInformation": {
    "approvalCode": "888888",
    "networkTransactionId": "123456789619999",
    "transactionId": "123456789619999",
    "responseCode": "100",
    "avs": {
      "code": "X",
      "codeRaw": "I1"
    }
  },
  "reconciliationId": "674679208RIKQ52K",
  "status": "AUTHORIZED",
  "submitTimeUtc": "2024-01-18T16:21:44Z"
}

Authorizing a Payment with a Non-Default Payment Instrument

This section provides the information you need in order to authorize a payment with a non-default payment instrument.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments
Production in India:
POST
https://api.in.cybersource.com
/pts/v2/payments

Required Fields for Authorizing a Payment with a Non-Default Payment Instrument

REST Example: Authorizing a Payment with a Non-Default Payment Instrument

Request
{
  "clientReferenceInformation": {
    "code": "12345678"
  },
    "paymentInformation": {
        "paymentInstrument": {
            "id": "0F3BB131F8143A58E063A2598D0AB921"
        }
    },
    "orderInformation": {
        "amountDetails": {
            "currency": "USD",
            "totalAmount": "10.00"
        }
    }
}
Response to a Successful Request
{
  "_links": {
    "authReversal": {
      "method": "POST",
      "href": "/pts/v2/payments/7055952648586653304951/reversals"
    },
    "self": {
      "method": "GET",
      "href": "/pts/v2/payments/7055952648586653304951"
    },
    "capture": {
      "method": "POST",
      "href": "/pts/v2/payments/7055952648586653304951/captures"
    }
  },
  "clientReferenceInformation": {
    "code": "12345678"
  },
  "id": "7055952648586653304951",
  "orderInformation": {
    "amountDetails": {
      "authorizedAmount": "10.00",
      "currency": "USD"
    }
  },
  "paymentAccountInformation": {
    "card": {
      "type": "001"
    }
  },
  "paymentInformation": {
    "tokenizedCard": {
      "type": "001"
    },
    "instrumentIdentifier": {
      "id": "7010000000016241111",
      "state": "ACTIVE"
    },
    "paymentInstrument": {
      "id": "0F3BB131F8143A58E063A2598D0AB921"
    },
    "card": {
      "type": "001"
    }
  },
  "pointOfSaleInformation": {
    "terminalId": "111111"
  },
  "processorInformation": {
    "approvalCode": "888888",
    "networkTransactionId": "123456789619999",
    "transactionId": "123456789619999",
    "responseCode": "100",
    "avs": {
      "code": "X",
      "codeRaw": "I1"
    }
  },
  "reconciliationId": "67468244CRIL0U0Y",
  "status": "AUTHORIZED",
  "submitTimeUtc": "2024-01-18T16:27:45Z"
}

Authorizing a Payment with a Payment Instrument

This section provides the information you need in order to authorize a payment with a payment instrument.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments
Production in India:
POST
https://api.in.cybersource.com
/pts/v2/payments

Required Fields for Authorizing a Payment with a Payment Instrument

REST Example: Authorizing a Payment with a Payment Instrument

Request
{
  "clientReferenceInformation": {
    "code": "12345678"
  },
    "paymentInformation": {
        "paymentInstrument": {
            "id": "F4D5E715F7BD9910E053A2598D0A7278"
        }
    },
    "orderInformation": {
        "amountDetails": {
            "currency": "USD",
            "totalAmount": "10.00"
        }
    }
}
Response to a Successful Request
{
    "_links": {
        "authReversal": {
            "method": "POST",
            "href": "/pts/v2/payments/6765713628736138103955/reversals"
        },
        "self": {
            "method": "GET",
            "href": "/pts/v2/payments/6765713628736138103955"
        },
        "capture": {
            "method": "POST",
            "href": "/pts/v2/payments/6765713628736138103955/captures"
        }
    },
    "clientReferenceInformation": {
        "code": "12345678"
    },
    "id": "6765713628736138103955",
    "orderInformation": {
        "amountDetails": {
            "authorizedAmount": "10.00",
            "currency": "USD"
        }
    },
    "paymentAccountInformation": {
        "card": {
            "type": "001"
        }
    },
    "paymentInformation": {
        "tokenizedCard": {
            "type": "001"
        },
        "instrumentIdentifier": {
            "id": "7010000000016241111",
            "state": "ACTIVE"
        },
        "paymentInstrument": {
            "id": "F4D5E715F7BD9910E053A2598D0A7278"
        },
        "card": {
            "type": "001"
        },
        "customer": {
            "id": "F4D5E715F75E9910E053A2598D0A7278"
        }
    },
    "pointOfSaleInformation": {
        "terminalId": "111111"
    },
    "processorInformation": {
        "approvalCode": "888888",
        "networkTransactionId": "123456789619999",
        "transactionId": "123456789619999",
        "responseCode": "100",
        "avs": {
            "code": "X",
            "codeRaw": "I1"
        }
    },
    "reconciliationId": "60561224BE37KN5W",
    "status": "AUTHORIZED",
    "submitTimeUtc": "2023-02-16T18:16:03Z"
}

Authorize a Payment with an Instrument Identifier

This section provides the information you need in order to authorize a payment with an instrument identifier token.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments
Production in India:
POST
https://api.in.cybersource.com
/pts/v2/payments

Required Fields for Authorizing a Payment with an Instrument Identifier

paymentInformation.instrumentIdentifier.id
Set to the ID of the instrument identifier token you want to use.

REST Example: Authorizing a Payment with an Instrument Identifier

Request
{
  "clientReferenceInformation": {
    "code": "12345678"
  },
    "paymentInformation": {
        "instrumentIdentifier": {
            "id": "7010000000016241111"
        }
    },
    "orderInformation": {
        "amountDetails": {
            "currency": "USD",
            "totalAmount": "10.00"
        }
    }
}
Response to a Successful Request
{
  "_links": {
    "authReversal": {
      "method": "POST",
      "href": "/pts/v2/payments/7055955288186053404953/reversals"
    },
    "self": {
      "method": "GET",
      "href": "/pts/v2/payments/7055955288186053404953"
    },
    "capture": {
      "method": "POST",
      "href": "/pts/v2/payments/7055955288186053404953/captures"
    }
  },
  "clientReferenceInformation": {
    "code": "12345678"
  },
  "id": "7055955288186053404953",
  "orderInformation": {
    "amountDetails": {
      "authorizedAmount": "10.00",
      "currency": "USD"
    }
  },
  "paymentAccountInformation": {
    "card": {
      "type": "001"
    }
  },
  "paymentInformation": {
    "tokenizedCard": {
      "type": "001"
    },
    "instrumentIdentifier": {
      "id": "7010000000016241111",
      "state": "ACTIVE"
    },
    "card": {
      "type": "001"
    }
  },
  "pointOfSaleInformation": {
    "terminalId": "111111"
  },
  "processorInformation": {
    "approvalCode": "888888",
    "networkTransactionId": "123456789619999",
    "transactionId": "123456789619999",
    "responseCode": "100",
    "avs": {
      "code": "1"
    }
  },
  "reconciliationId": "67468271CRIL0U24",
  "status": "AUTHORIZED",
  "submitTimeUtc": "2024-01-18T16:32:09Z"
}

REST Example: Authorizing a Payment with an Instrument Identifier While Creating
TMS
 Tokens

Request
{
  "clientReferenceInformation": {
    "code": "TC50171_3"
  },
  "processingInformation": {
    "actionList": [
      "TOKEN_CREATE"
    ],
    "actionTokenTypes": [
      "customer",
      "paymentInstrument",
      "shippingAddress"
    ]
  },
  "paymentInformation": {
    "instrumentIdentifier": {
      "id": "7010000000016241111"
    }
  },
  "orderInformation": {
    "amountDetails": {
      "totalAmount": "102.21",
      "currency": "USD"
    },
    "billTo": {
      "firstName": "John",
      "lastName": "Doe",
      "address1": "1 Market St",
      "locality": "san francisco",
      "administrativeArea": "CA",
      "postalCode": "94105",
      "country": "US",
      "email": "test@cybs.com",
      "phoneNumber": "4158880000"
    },
    "shipTo": {
      "firstName": "John",
      "lastName": "Doe",
      "address1": "1 Market St",
      "locality": "san francisco",
      "administrativeArea": "CA",
      "postalCode": "94105",
      "country": "US"
    }
  }
}
Response to a Successful Request
{
  "_links": {
    "authReversal": {
      "method": "POST",
      "href": "/pts/v2/payments/7114679840376687203955/reversals"
    },
    "self": {
      "method": "GET",
      "href": "/pts/v2/payments/7114679840376687203955"
    },
    "capture": {
      "method": "POST",
      "href": "/pts/v2/payments/7114679840376687203955/captures"
    }
  },
  "clientReferenceInformation": {
    "code": "TC50171_3"
  },
  "id": "7114679840376687203955",
  "orderInformation": {
    "amountDetails": {
      "authorizedAmount": "102.21",
      "currency": "USD"
    }
  },
  "paymentAccountInformation": {
    "card": {
      "type": "001"
    }
  },
  "paymentInformation": {
    "tokenizedCard": {
      "type": "001"
    },
    "instrumentIdentifier": {
      "id": "7010000000016241111",
      "state": "ACTIVE"
    },
    "card": {
      "type": "001"
    }
  },
  "pointOfSaleInformation": {
    "terminalId": "111111"
  },
  "processorInformation": {
    "approvalCode": "888888",
    "networkTransactionId": "123456789619999",
    "transactionId": "123456789619999",
    "responseCode": "100",
    "avs": {
      "code": "X",
      "codeRaw": "I1"
    }
  },
  "reconciliationId": "623971212U7PN4IU",
  "status": "AUTHORIZED",
  "submitTimeUtc": "2024-03-26T15:46:24Z",
  "tokenInformation": {
    "shippingAddress": {
      "id": "14930C904FC4D97BE063A2598D0AE0F1"
    },
    "paymentInstrument": {
      "id": "149310A4A924E911E063A2598D0A47AD"
    },
    "customer": {
      "id": "14930C904FC1D97BE063A2598D0AE0F1"
    }
  }
}

Authorize a Payment While Ignoring Network Token

This section shows you how to authorize a payment ignoring a network token.

Endpoint

Test:
POST
https://apitest.cybersource.com
/pts/v2/payments
Production:
POST
https://api.cybersource.com
/pts/v2/payments
Production in India:
POST
https://api.in.cybersource.com
/pts/v2/payments

REST Example: Authorizing a Payment While Ignoring Network Token

Request
{
    "clientReferenceInformation": {
        "code": "RTS-Auth"
    },
    "paymentInformation": {
        "card": {
            "expirationYear": "2031",
            "expirationMonth": "12",
            "type": "001"
        },
        "instrumentIdentifier": {
            "id": "7010000000016241111"
        }
    },
    "orderInformation": {
        "amountDetails": {
            "currency": "USD",
            "totalAmount": "1.00"
        }
    },
    "processingInformation": {
        "capture": "false",
        "commerceIndicator": "internet"
    },
    "tokenInformation": {
        "networkTokenOption": "ignore"
    }
}
Response to a Successful Request
{
    "_links": {
        "authReversal": {
            "method": "POST",
            "href": "/pts/v2/payments/6769913443166412604951/reversals"
        },
        "self": {
            "method": "GET",
            "href": "/pts/v2/payments/6769913443166412604951"
        },
        "capture": {
            "method": "POST",
            "href": "/pts/v2/payments/6769913443166412604951/captures"
        }
    },
    "clientReferenceInformation": {
        "code": "RTS-Auth"
    },
    "id": "6769913443166412604951",
    "orderInformation": {
        "amountDetails": {
            "authorizedAmount": "1.00",
            "currency": "USD"
        }
    },
    "paymentAccountInformation": {
        "card": {
            "type": "001"
        }
    },
    "paymentInformation": {
        "tokenizedCard": {
            "type": "001"
        },
        "instrumentIdentifier": {
            "id": "7030000000014911515",
            "state": "ACTIVE"
        },
        "shippingAddress": {
            "id": "F537CE8DBA2F032CE053AF598E0A64F2"
        },
        "paymentInstrument": {
            "id": "F537E3D12322416EE053AF598E0AD771"
        },
        "card": {
            "type": "001"
        },
        "customer": {
            "id": "F537CE8DBA2C032CE053AF598E0A64F2"
        }
    },
    "pointOfSaleInformation": {
        "terminalId": "111111"
    },
    "processorInformation": {
        "paymentAccountReferenceNumber": "V0010013019326121174070050420",
        "approvalCode": "888888",
        "networkTransactionId": "123456789619999",
        "transactionId": "123456789619999",
        "responseCode": "100",
        "avs": {
            "code": "X",
            "codeRaw": "I1"
        }
    },
    "reconciliationId": "744295942E2LY3F8",
    "status": "AUTHORIZED",
    "submitTimeUtc": "2023-02-21T14:55:44Z"
}

Authorizing a Payment with a Legacy Token

This section shows you how to authorize a payment with a legacy token.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

Required Fields for Authorizing a Payment with a Legacy Token

paymentInformation.legacyToken.id
Include the ID of the legacy token you want to use to authorize a payment.

REST Example: Authorizing a Payment with a Legacy Token

Request
{
  "clientReferenceInformation": {
    "code": "12345678"
  },
  "paymentInformation": {
    "legacyToken": {
      "id": "B21E6717A6F03479E05341588E0A303F"
    }
  },
  "orderInformation": {
    "amountDetails": {
      "totalAmount": "22.00",
      "currency": "USD"
    }
  }
}
Response to a Successful Request
{
  "_links": {
    "authReversal": {
      "method": "POST",
      "href": "/pts/v2/payments/7055956342476789004951/reversals"
    },
    "self": {
      "method": "GET",
      "href": "/pts/v2/payments/7055956342476789004951"
    },
    "capture": {
      "method": "POST",
      "href": "/pts/v2/payments/7055956342476789004951/captures"
    }
  },
  "clientReferenceInformation": {
    "code": "12345678"
  },
  "id": "7055956342476789004951",
  "orderInformation": {
    "amountDetails": {
      "authorizedAmount": "22.00",
      "currency": "USD"
    }
  },
  "paymentAccountInformation": {
    "card": {
      "type": "001"
    }
  },
  "paymentInformation": {
    "tokenizedCard": {
      "type": "001"
    },
    "card": {
      "type": "001"
    }
  },
  "pointOfSaleInformation": {
    "terminalId": "111111"
  },
  "processorInformation": {
    "approvalCode": "888888",
    "networkTransactionId": "123456789619999",
    "transactionId": "123456789619999",
    "responseCode": "100",
    "avs": {
      "code": "X",
      "codeRaw": "I1"
    }
  },
  "reconciliationId": "67468431FRIIS246",
  "status": "AUTHORIZED",
  "submitTimeUtc": "2024-01-18T16:33:54Z"
}

Making a Credit with a Customer Token

This section shows you how to make a credit with a customer token.

Endpoint

Test:
POST
https://apitest.cybersource.com
/pts/v2/credits
Production:
POST
https://api.cybersource.com
/pts/v2/credits
Production in India:
POST
https://api.in.cybersource.com
/pts/v2/credits

Required Fields for Making a Credit with a Customer Token

paymentInformation.customer.id
Set to the ID of the customer token you want to use.

REST Example: Making a Credit with a Customer Token

Request
{
  "clientReferenceInformation": {
    "code": "12345678"
  },
    "paymentInformation": {
        "customer": {
            "id": "F45FB3E443AC3C57E053A2598D0A9CFF"
        }
    },
    "orderInformation": {
        "amountDetails": {
            "currency": "USD",
            "totalAmount": "10.00"
        }
    }
}
Response to a Successful Request
{
  "_links": {
    "void": {
      "method": "POST",
      "href": "/pts/v2/credits/7055967677826132904951/voids"
    },
    "self": {
      "method": "GET",
      "href": "/pts/v2/credits/7055967677826132904951"
    }
  },
  "clientReferenceInformation": {
    "code": "12345678"
  },
  "creditAmountDetails": {
    "currency": "USD",
    "creditAmount": "10.00"
  },
  "id": "7055967677826132904951",
  "orderInformation": {
    "amountDetails": {
      "currency": "USD"
    }
  },
  "paymentAccountInformation": {
    "card": {
      "type": "001"
    }
  },
  "paymentInformation": {
    "tokenizedCard": {
      "type": "001"
    },
    "instrumentIdentifier": {
      "id": "7030000000014831523",
      "state": "ACTIVE"
    },
    "shippingAddress": {
      "id": "F45FD8DE51B99E9CE053A2598D0AFDFA"
    },
    "paymentInstrument": {
      "id": "F45FE45E7993C7DBE053A2598D0AED19"
    },
    "card": {
      "type": "001"
    },
    "customer": {
      "id": "F45FB3E443AC3C57E053A2598D0A9CFF"
    }
  },
  "processorInformation": {
    "paymentAccountReferenceNumber": "V0010013019326121538313096266",
    "approvalCode": "888888",
    "responseCode": "100"
  },
  "reconciliationId": "67444961BRIL0BB8",
  "status": "PENDING",
  "submitTimeUtc": "2024-01-18T16:52:48Z"
}

Making a Credit with a Non-Default Payment Instrument

This section shows you how to make a credit with a non-default payment instrument.

Endpoint

Test:
POST
https://apitest.cybersource.com
/pts/v2/credits
Production:
POST
https://api.cybersource.com
pts/v2/credits
Production in India:
POST
https://api.in.cybersource.com
pts/v2/credits

Required Fields for Making a Credit with a Non-Default Payment Instrument

REST Example: Making a Credit with a Non-Default Payment Instrument

Request
{
  "clientReferenceInformation": {
    "code": "12345678"
  },
    "paymentInformation": {
        "paymentInstrument": {
            "id": "0F3BB131F8143A58E063A2598D0AB921"
        }
    },
    "orderInformation": {
        "amountDetails": {
            "currency": "USD",
            "totalAmount": "10.00"
        }
    }
}
Response to a Successful Request
{
  "_links": {
    "void": {
      "method": "POST",
      "href": "/pts/v2/credits/7055968581386446104953/voids"
    },
    "self": {
      "method": "GET",
      "href": "/pts/v2/credits/7055968581386446104953"
    }
  },
  "clientReferenceInformation": {
    "code": "12345678"
  },
  "creditAmountDetails": {
    "currency": "USD",
    "creditAmount": "10.00"
  },
  "id": "7055968581386446104953",
  "orderInformation": {
    "amountDetails": {
      "currency": "USD"
    }
  },
  "paymentAccountInformation": {
    "card": {
      "type": "001"
    }
  },
  "paymentInformation": {
    "tokenizedCard": {
      "type": "001"
    },
    "instrumentIdentifier": {
      "id": "7010000000016241111",
      "state": "ACTIVE"
    },
    "paymentInstrument": {
      "id": "0F3BB131F8143A58E063A2598D0AB921"
    },
    "card": {
      "type": "001"
    }
  },
  "processorInformation": {
    "approvalCode": "888888",
    "responseCode": "100"
  },
  "reconciliationId": "67445196PRILCQCN",
  "status": "PENDING",
  "submitTimeUtc": "2024-01-18T16:54:18Z"
}

Making a Credit with a Payment Instrument

This section shows you how to make a credit with a payment instrument.

Endpoint

Test:
POST
https://apitest.cybersource.com
/pts/v2/credits
Production:
POST
https://api.cybersource.com
pts/v2/credits
Production in India:
POST
https://api.in.cybersource.com
pts/v2/credits

Required Fields for Making a Credit with a Payment Instrument

REST Example: Making a Credit with a Payment Instrument

Request
{
  "clientReferenceInformation": {
    "code": "12345678"
  },
    "paymentInformation": {
        "paymentInstrument": {
            "id": "F4D5E715F7BD9910E053A2598D0A7278"
        }
    },
    "orderInformation": {
        "amountDetails": {
            "currency": "USD",
            "totalAmount": "10.00"
        }
    }
}
Response to a Successful Request
{
  "_links": {
    "void": {
      "method": "POST",
      "href": "/pts/v2/credits/7055969586686467104953/voids"
    },
    "self": {
      "method": "GET",
      "href": "/pts/v2/credits/7055969586686467104953"
    }
  },
  "clientReferenceInformation": {
    "code": "12345678"
  },
  "creditAmountDetails": {
    "currency": "USD",
    "creditAmount": "10.00"
  },
  "id": "7055969586686467104953",
  "orderInformation": {
    "amountDetails": {
      "currency": "USD"
    }
  },
  "paymentAccountInformation": {
    "card": {
      "type": "001"
    }
  },
  "paymentInformation": {
    "tokenizedCard": {
      "type": "001"
    },
    "instrumentIdentifier": {
      "id": "7010000000016241111",
      "state": "ACTIVE"
    },
    "paymentInstrument": {
      "id": "F4D5E715F7BD9910E053A2598D0A7278"
    },
    "card": {
      "type": "001"
    }
  },
  "processorInformation": {
    "approvalCode": "888888",
    "responseCode": "100"
  },
  "reconciliationId": "67446174JRIKXXHB",
  "status": "PENDING",
  "submitTimeUtc": "2024-01-18T16:55:59Z"
}

Making a Credit with an Instrument Identifier

This section shows you how to make a credit with an instrument identifier token.

Endpoint

Test:
POST
https://apitest.cybersource.com
/pts/v2/credits
Production:
POST
https://api.cybersource.com
pts/v2/credits
Production in India:
POST
https://api.in.cybersource.com
pts/v2/credits

Required Fields for Making a Credit with an Instrument Identifier

REST Example: Making a Credit with an Instrument Identifier

Request
{
  "clientReferenceInformation": {
    "code": "12345678"
  },
    "paymentInformation": {
        "instrumentIdentifier": {
            "id": "7010000000016241111"
        }
    },
    "orderInformation": {
        "amountDetails": {
            "currency": "USD",
            "totalAmount": "10.00"
        }
    }
}
Response to a Successful Request
{
  "_links": {
    "void": {
      "method": "POST",
      "href": "/pts/v2/credits/7055970261066212404951/voids"
    },
    "self": {
      "method": "GET",
      "href": "/pts/v2/credits/7055970261066212404951"
    }
  },
  "clientReferenceInformation": {
    "code": "12345678"
  },
  "creditAmountDetails": {
    "currency": "USD",
    "creditAmount": "10.00"
  },
  "id": "7055970261066212404951",
  "orderInformation": {
    "amountDetails": {
      "currency": "USD"
    }
  },
  "paymentAccountInformation": {
    "card": {
      "type": "001"
    }
  },
  "paymentInformation": {
    "tokenizedCard": {
      "type": "001"
    },
    "instrumentIdentifier": {
      "id": "7010000000016241111",
      "state": "ACTIVE"
    },
    "card": {
      "type": "001"
    }
  },
  "processorInformation": {
    "approvalCode": "888888",
    "responseCode": "100"
  },
  "reconciliationId": "67445198PRILCQCQ",
  "status": "PENDING",
  "submitTimeUtc": "2024-01-18T16:57:06Z"
}

Making a Credit with a Legacy Token

This section shows you how to make a credit with a legacy token.

Endpoint

Test:
POST
https://apitest.cybersource.com
/pts/v2/credits
Production:
POST
https://api.cybersource.com
/pts/v2/credits
Production in India:
POST
https://api.in.cybersource.com
/pts/v2/credits

Required Fields for Making a Credit with a Legacy Token

paymentInformation.legacyToken.id
Include the ID of the legacy token that you want to use to authorize a payment.

REST Example: Making a Credit with a Legacy Token

Request
{
  "clientReferenceInformation": {
    "code": "12345678"
  },
  "paymentInformation": {
    "legacyToken": {
      "id": "B21E6717A6F03479E05341588E0A303F"
    }
  },
  "orderInformation": {
    "amountDetails": {
      "totalAmount": "22.00",
      "currency": "USD"
    }
  }
}
Response to a Successful Request
{
  "_links": {
    "void": {
      "method": "POST",
      "href": "/pts/v2/credits/7055970562096509704953/voids"
    },
    "self": {
      "method": "GET",
      "href": "/pts/v2/credits/7055970562096509704953"
    }
  },
  "clientReferenceInformation": {
    "code": "12345678"
  },
  "creditAmountDetails": {
    "currency": "USD",
    "creditAmount": "22.00"
  },
  "id": "7055970562096509704953",
  "orderInformation": {
    "amountDetails": {
      "currency": "USD"
    }
  },
  "paymentAccountInformation": {
    "card": {
      "type": "001"
    }
  },
  "paymentInformation": {
    "tokenizedCard": {
      "type": "001"
    },
    "card": {
      "type": "001"
    }
  },
  "processorInformation": {
    "approvalCode": "888888",
    "responseCode": "100"
  },
  "reconciliationId": "67444779FRILJT84",
  "status": "PENDING",
  "submitTimeUtc": "2024-01-18T16:57:36Z"
}

Visa Consumer Bill Payment Processing

This section shows you how to process a Visa Consumer Bill Payment.

Fields Specific to this Use Case

Include
these fields
 in a standard authorization when you request a Visa CBPS authorization:
processingInformation.authorizationOptions.billPayment
Set the value to
true
.
processingInformation.businessApplicationId
Set the value to
CB
.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

Requirements

IMPORTANT
As a Visa CBPS provider you must comply with all Visa rules. For the Visa CBPS rules, see Rule ID# 0030635 of the Visa Rules "Acquirer Responsibilities Related to Consumer Bill Payment Service Providers" at visa-rules-public.pdf.
Before you process Visa CBPS payments, you must:
  • Contact your acquirer to register your account for the Visa Consumer Bill Pay Service.
  • Contact
    Cybersource
     customer support to have your account configured for this feature.

Related Information

REST Example: Processing a Visa Consumer Bill Payment Service Authorization

Request 
{
    "orderInformation": {
        "billTo": {
            "country": "US",
            "lastName": "Smith",
            "address1": "201 S. Division St.",
            "postalCode": "48104-2201",
            "locality": "Ann Arbor",
            "administrativeArea": "MI",
            "firstName": "Jane",
            "email": "
test@cybs.com
"
        },
        "amountDetails": {
            "totalAmount": "100.00",
            "currency": "usd"
        }
    },
    "paymentInformation": {
        "card": {
            "expirationYear": "2031",
            "number": "4111111111111111",
            "expirationMonth": "12",
            "type": "001"
        }
    },
    "processingInformation": {
        "businessApplicationId": "CB",
        "authorizationOptions": {
            "billPayment": "true"
        }
    }
}
Response to a Successful Request
 {
  "_links": {
    "authReversal": {
      "method": "POST",
      "href": "/pts/v2/payments/6703681963696557903954/reversals"
    },
    "self": {
      "method": "GET",
      "href": "/pts/v2/payments/6703681963696557903954"
    },
    "capture": {
      "method": "POST",
      "href": "/pts/v2/payments/6703681963696557903954/captures"
    }
  },
  "clientReferenceInformation": {
    "code": "MRC987654321"
  },
  "id": "6703681963696557903954",
  "orderInformation": {
    "amountDetails": {
      "authorizedAmount": "102.21",
      "currency": "USD"
    }
  },
  "paymentAccountInformation": {
    "card": {
      "type": "001"
    }
  },
  "paymentInformation": {
    "tokenizedCard": {
      "type": "001"
    },
    "card": {
      "type": "001"
    }
  },
  "processorInformation": {
    "approvalCode": "888888",
    "networkTransactionId": "123456789619999",
    "transactionId": "123456789619999",
    "responseCode": "100",
    "avs": {
      "code": "X",
      "codeRaw": "I1"
    }
  },
  "reconciliationId": "62246404OAIKS5EN",
  "status": "AUTHORIZED"
}
Response to a Declined Request
{
  "clientReferenceInformation": {
    "code": "MRC987654321"
  },
  "errorInformation": {
    "reason": "PROCESSOR_ERROR",
    "message": "Invalid account"
  },
  "id": "6583553837826789303954",
  "paymentInsightsInformation": {
    "responseInsights": {
      "categoryCode": "01",
      "category": "ISSUER_WILL_NEVER_APPROVE"
    }
  },
  "processorInformation": {
    "systemTraceAuditNumber": "004544",
    "merchantNumber": "1231231222",
    "networkTransactionId": "431736869536459",
    "transactionId": "431736869536459",
   "responseCode": "111",
    "avs": {
      "code": "Y",
      "codeRaw": "Y"
    }
  },
  "status": "DECLINED"
}

Credits

This section shows you how to process a credit, which is not linked to a capture or sale.
There is no time limit for requesting a credit.
When your account is enabled for credit authorizations, also known as purchase return authorizations,
Cybersource
 authenticates the card and customer during a
refund or
credit request. Every credit request is automatically authorized.
Credit authorization results are returned in these response fields:
  • processorInformation.approvalCode
  • processorInformation.networkTransactionId
  • processorInformation.responseCode
When you request a void for the credit and the credit is voided. If your account is enabled for credit authorizations, the credit authorization is also reversed.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/credits/
Test:
POST
https://apitest.cybersource.com
/pts/v2/credits/

Pre-Authorizations

A pre-authorization enables you to authorize a payment when the final amount is unknown. It is typically used for lodging, auto rental, e-commerce, and restaurant transactions.
For a pre-authorization:
  • The authorization amount must be greater than zero.
  • The authorization must be submitted for capture within 30 calendar days of its request.
  • When you do not capture the authorization, you must reverse it.
    In the U.S., Canada, Latin America, and Asia Pacific, Mastercard charges an additional fee for a pre-authorization that is not captured and not reversed.
    In Europe, Russia, Middle East, and Africa, Mastercard charges fees for all pre-authorizations.
  • Chargeback protection is in effect for 30 days after the authorization.

Visa Bill Payments Processing

This section shows you how to process a Visa Bill Payment for authorization and credit transactions.

Requirement

Before you process Visa Bill Payments, you must sign up with Visa to participate in the program.

Related Information