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Upload a Batch File at the
Business Center

This topic describes how to use the
Business Center
 UI to upload a batch file of payment transaction requests to
Cybersource
.
  1. To upload a batch file at the
    Business Center
     UI:
  2. Log in at the
    Cybersource
    Business Center
    .

    ADDITIONAL INFORMATION

  3. On the left navigation panel of the
    Cybersource
    Business Center
    , click
    Virtual Terminal
     and
    Batch Transaction Upload
    . The Batch Transaction Upload page appears.
  4. Click
    Upload Batch
    . The Batch Transaction Upload page appears.
  5. Optional: Enter any notes related to this batch of transactions.
  6. Required: Enter the email address to receive file upload status updates.
  7. Click
    Browse
     and navigate to the transaction batch file that you want to upload.
  8. Click
    Save
    .
    Cybersource
     uploads the batch file.

    ADDITIONAL INFORMATION

    As
    Cybersource
     validates and processes the batch file, the status grid appears on the Batch Transaction Upload page. The status changes as
    Cybersource
     validates the file and processes the payment transaction requests.

    ADDITIONAL INFORMATION

    Cybersource
     typically updates the status and sends a batch status email within 30 minutes of receiving the batch file. The transaction processing time depends on the time of day and the size of your file. For more information about each status, see Batch Processing Status.
  9. Receive the batch status alerts.

    ADDITIONAL INFORMATION

    When file validation or processing succeeds or fails,
    Cybersource
     sends a notification to the email address you provided when you uploaded the batch file. You can also view validation files as described in Batch Processing Status.
  10. View the reports and response files for your transaction requests:

    ADDITIONAL INFORMATION

    After all of the requests in a batch file are processed,
    Cybersource
     creates the batch reports:
    • Payment Batch Detail Report
      —Transaction-level report that indicates all of the sales and refunds that have been submitted to your payment processor. You can download the report daily. If the batch file has an error, the file is not processed, and the file’s requests are not included in the report. See the
      Business Center
       Reporting User Guide
      .
    • Response files
      —After
      Cybersource
       processes all of the requests in the batch file,
      Cybersource
       creates two types of CSV response files that you can use to determine the results of the requests. See Viewing the Results of Transaction Processing.
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