Batch Processing Status

The batch file is being evaluated for syntax errors. If the validation process finds any syntax errors or mismatched specifications,

Cybersource

does not process any of the requests.

Instead, the line number of the first failed record is sent in a

batch status alert

email. If syntax errors are found in multiple records, only one alert is sent.

These are typical errors that can occur in a batch upload file:

The
RecordCount
value specified in the file header does not match the number of data records in the file.
A data record in the file does not contain the number of fields specified in the data header.

Your batch file has been uploaded, but manual intervention by the

Cybersource

operations team is required. Contact Support.

The validation failed. If the validation failed due to duplicate files, the status is

OnHold

and a

reject notification

is sent. For any other type of validation failure, the status is

Rejected

.

Cybersource

sends a notification to the email address you provided when you uploaded the batch file.

To handle a failed validation, follow the suggested remedy in the emailed notification or contact Support.

If you resubmit your batch file, use the same batch ID that you used for the original file submission unless specified otherwise by Support or in the batch status alert.

Cybersource

has begun to process the payment transactions specified in the batch file.

Processing of the transactions in your batch file is complete. The

Uploaded

column of the status grid displays the date, and the field becomes a link to a Batch Files Daily Summary report. See these topics for more information about batch upload reports:

See
Getting Started with
Business Center
Reports
Viewing the Transaction Request Report
Viewing the Batch Submission Detail Report