You can search for transactions that used the payer authentication and card authorization services. When searching for transactions, consider the following:
  • Search options:
    • Use the XID as search parameter to find both parts of a transaction processed with an enrolled card. When using the XID as a search option, be sure to keep the = sign at the end of the string.
    • The list of applications is simplified to facilitate searching for the relevant service requests.
    • Payer authentication information is available for 12 months after the transaction date.
  • Search results: the results options include the XID and the customer’s account number (PAN). Use the XID to find all parts of the transaction.
  • Payer authentication details: all transaction details are discussed under Searching for Payer Authentication Details.