On This Page

Payments Developer Guide

This section describes how to use this guide and where to find further information.
Audience and Purpose
This guide is written for application developers who want to use the
REST API
 to integrate payment card processing into an order management system.
Implementing the
Cybersource
 payment services requires software development skills. You must write code that uses the API request and response fields to integrate the payment card services into your existing order management system.
Conventions
These statements appear in this document:
IMPORTANT
An
Important
 statement contains information essential to successfully completing a task or learning a concept.
WARNING
A
Warning
 contains information or instructions, which, if not heeded, can result in a security risk, irreversible loss of data, or significant cost in time or revenue or both.
Related Documentation
Visit the
Cybersource
 documentation hub to find additional processor-specific versions of this guide and additional technical documentation.
Customer Support
For support information about any service, visit the Support Center:

Recent Revisions to This Document

26.02.01

Pre-Authorization
Added an important note about using strong customer authentication. See Pre-Authorization.
Updated required fields and examples. See Required Fields for a Pre-Authorization.
Token Management Service
Removed content that is available in the
Token Management Service
 Developer Guide
. See
Token Management Service
 Developer Guide
.

26.01.02

This revision contains only editorial changes and no technical updates.

26.01.01

This revision contains only editorial changes and no technical updates.

25.09.02

This revision contains only editorial changes and no technical updates.

25.09.01

This revision contains only editorial changes and no technical updates.

25.08.01

This revision contains only editorial changes and no technical updates.

25.07.01

This revision contains only editorial changes and no technical updates.

25.05.01

International Transaction Compliance
Added a section about international transaction compliance. See Compliance.

25.04.01

This revision contains only editorial changes and no technical updates.

25.03

This revision contains only editorial changes and no technical updates.

Introduction to Payments

This introduction provides the basic information that you need to successfully process payment transactions. It also provides an overview of the payments industry and provides workflows for each process.
With
Cybersource
 payment services, you can process payment cards (tokenized or non-tokenized), digital payments such as Apple Pay and Google Pay, and customer ID transactions. You can process payments across the globe and across multiple channels with scalability and security.
Cybersource
 supports a large number of payment cards and offers a wide choice of gateways and financial institutions, all through one connection.
Visit the
Cybersource
 documentation hub to find additional processor-specific versions of this guide and additional technical documentation.

Financial Institutions and Payment Networks

Financial institutions and payment networks enable payment services to function. These entities work together to complete the full payment cycle.

Merchant Financial Institutions (Acquirers)

A merchant financial institution, also known as an
acquirer
, offers accounts to businesses that accept payments. Before you can accept payments, you must have a merchant account from an acquirer. Your merchant account must be configured to process card-not-present or mail-order/telephone-order (MOTO) transactions.
Each acquirer has connections to a limited number of payment processors. You must choose a payment processor that your acquirer supports.
You can expect to pay these fees:
  • Discount rates: your acquirer charges a fee and collects a percentage of every transaction. The combination of the fee and the percentage is called the
    discount rate
    . These charges can be
    bundled
     (combined into a single charge) or
    unbundled
     (charged separately).
  • Interchange fees: payment networks, such as Visa or Mastercard, each have a base fee, called the
    interchange fee
    , for each type of transaction. Your acquirer and processor can show you ways to reduce this fee.
  • Chargebacks: when cardholders dispute charges, you can incur
    chargebacks
    . A chargeback occurs when a charge on a customer’s account is reversed. Your acquirer removes the money from your account and could charge you a fee for processing the chargeback.
Take these precautions to prevent chargebacks:
  • Use accurate merchant descriptors so that customers can recognize the transactions on their statements.
  • Provide good customer support.
  • Ensure rapid problem resolution.
  • Maintain a high level of customer satisfaction.
  • Minimize fraudulent transactions.
If excessive chargebacks or fraudulent changes occur, these actions might be taken:
  • You might be required to change your business processes to reduce the number chargebacks, fraud, or both.
  • Your acquiring institution might increase your discount rate.
  • Your acquiring institution might revoke your merchant account.
Contact your sales representative for information about products that can help prevent fraud.

Customer Financial Institutions (Issuers)

A customer financial institution, also known as an
issuer
, provides payment cards to and underwrites lines of credit for their customers. The issuer provides monthly statements and collects payments. The issuer must follow the rules of the payment card companies to which they belong.

Payment Networks

Payment networks manage communications between acquirers and issuing banks. They also develop industry standards, support their brands, and establish fees for acquiring institutions.
Some payment networks, such as Visa and Mastercard, are trade associations that do not issue cards. Issuers are members of these associations, and they issue cards under license from the association.
Other networks, such as Discover
and American Express
, issue their own cards. Before you process cards from these companies, you must sign agreements with them.

Payment Processors

Payment processors connect with acquirers. Before you can accept payments, you must register with
a payment processor
.
An acquirer might require you to use a payment processor with an existing relationship with the acquirer.
Your payment processor
 assigns one or more merchant IDs (MIDs) to your business. These unique codes identify your business during payment transactions.
This table lists the processors and corresponding card types that are supported for payment services.
IMPORTANT
Only the card types explicitly listed here are supported.
Payment Processor and Supported Card Types
Payment Processor
Supported Card Types
Notes
TSYS Acquiring Solutions
Visa, Mastercard, American Express, Discover, Diners Club, JCB, Carte Blanche

Card Types

You can process payments with these kinds of cards:
  • Credit cards
  • Debit cards
For a list of supported card types, see Payment Processors.

Credit Cards

Cardholders use credit cards to borrow money from issuing banks to pay for goods and services offered by merchants that accept credit cards.

Debit Cards

A debit card is linked to a cardholder's bank account. The funds are taken out of the customer's bank account, and the transaction is included on the customer's bank account statement. The customer does not receive a credit card bill as with a regular credit card.

Transaction Types

This topic provides information about transaction types that are supported by your processor.

Card-Not-Present Transactions

When a customer provides a card number, but the card and the customer are not physically present at the merchant's location, the purchase is known as a
card-not-present transaction
. Typical card-not-present transactions are internet and phone transactions. Card-not-present transactions pose an additional level of risk to your business because the customer’s identification cannot be verified. You can reduce that risk by using features such as the Address Verification System (AVS) and Card Verification Numbers (CVNs). The AVS and CVNs provide additional protection from fraud by verifying the validity of the customer’s information and notifying you when discrepancies occur.

Authorizations with Card Verification Numbers

Card verification numbers (CVNs) are a required feature for the authorization service.
The CVN is printed on a payment card, and only the cardholder can access it. The CVN is used in card-not-present transactions as a verification feature. Using the CVN helps reduce the risk of fraud.
CVNs are not included in payment card track data and cannot be obtained from a card swipe, tap, or dip.
CVNs must not be stored after authorization.
IMPORTANT
In Europe, Visa mandates that you not include a CVN for mail-order transactions and not record a CVN on any physical format such as a mail-order form.

CVN Locations and Terminology

For most cards, the CVN is a three-digit number printed on the back of the card, to the right of the signature field.
For American Express, the CVN is a four-digit number printed on the front of the card above the card number.

Figure:

CVN Locations
Image depicting the location of the CVN on the back of most cards and the front of an American Express card.
Each payment card company has its own name for the CVN value:
  • American Express and Discover call it the
    Card Identification Number
     (CID).
  • JCB calls it the
    Card Authentication Value
     (CAV2).
  • Mastercard calls it the
    Card Validation Code
     (CVC2).
  • Visa calls it the
    Card Verification Value
     (CVV2).

International Transactions

Consider compliance and merchant remittance funding when processing international transactions.

Compliance

Accepting payments from a country other than your own requires that you observe the processing rules and practices of the payment systems in that country. This list describes areas of compliance that are especially important:
  • Merchant descriptor requirements—A merchant descriptor communicates merchant information to customers to remind them of the circumstances that triggered a payment. Merchant descriptors reduce the possibility of a chargeback. Accordingly, the merchant descriptor displayed on a customer’s statement should be a close match to the name on your website. It is not good practice to consolidate multiple websites into a single merchant account and use a generic descriptor that more-or-less covers all offerings.
  • Excessive chargebacks—To prevent an excessive number of chargebacks, you must maintain good customer support, rapid problem resolution, a high level of customer satisfaction, and transaction management processes that minimize fraudulent transactions. When payment card chargebacks become excessive, you must change business processes to reduce chargebacks. If chargebacks are not reduced to a satisfactory level, your account can be terminated.

Merchant Remittance Funding

You can request that the transaction proceeds be converted to another currency. Currency conversion uses a foreign exchange rate to calculate the conversion to the requested currency. The foreign exchange rate might be explicitly stated as a rate or implicitly stated as a transaction amount. The funded amount and can vary from day to day. The foreign exchange rate might also include an increase for the foreign exchange risk, sales commissions, and handling costs.

Token Management Service

The
Token Management Service
 (
TMS
) tokenizes, securely stores, and manages customer and payment data.
TMS
 enables you to: 
  • Securely store a customer's payment details and their billing and shipping addresses.
  • Create a network token of a customer's payment card.
TMS
 simplifies your PCI DSS compliance.
TMS
 passes back to you tokens that represent this data. You then store these tokens in your environment and databases instead of customer payment details.
TMS
 Token Types
  • Customer — Stores the buyer’s email address and the merchant's account ID for that buyer plus any other custom fields.
  • Shipping Address — Stores a shipping address for a specific customer.
  • Instrument Identifier — Stores either a payment card number or a bank account number and routing number
    This resource creates either: 
    • An Instrument Identifier token using details of a payment card or an ACH bank account.
    • A payment network token using the details of a payment card; also uses the card expiration date and billing address, which are pass-through only fields.
  • Payment Instrument — Stores a Payment Instrument using an Instrument Identifier token. It does not store the card number and cannot exist without an associated Instrument Identifier. It stores:
    • Card expiration date
    • Billing address
    You can also choose to store this information yourself instead and store only the card number or bank account and routing number in an Instrument Identifier object.
  • Customer Payment Instrument — Creates and stores a payment instrument for a specific customer ID and an Instrument Identifier token.
TMS
 Features
  • Create, retrieve, update, and delete tokens.
  • Set a default payment instrument and shipping address for a customer.
  • Process follow-on payment transactions with token IDs.
  • Create and update tokens through bundled payment transactions.
IMPORTANT
Due to mandates from the Reserve Bank of India, merchants based in India cannot store personal account numbers (PAN). Use network tokens instead. For more information on network tokens, see the Network Tokenization section of the
Token Management Service
 Guide.
For details about the
Token Management Service
, see
Token Management Service
 Developer Guide
.

Payment Services

Various services are involved in processing payments.
These services enable customers to purchase goods and services. They also enable merchants to receive payments from customer accounts, to provide refunds, and to void transactions.

Authorization

An authorization confirms that a payment card account holds enough funds to pay for a purchase. Authorizations can be made online or offline.

Micropayment Authorization

Micropayments are payments for less than one unit in the transaction’s currency.
For
TSYS Acquiring Solutions
,
Cybersource
 supports micropayment authorizations for these payment cards:
  • American Express
  • Discover (in the US only)
  • JCB (in the US only)
  • Mastercard
  • Visa

Online Authorization

Online authorizations provide immediate confirmation of funds availability. The customer's financial institution also reduces the amount of credit available in the customer's account, setting aside the authorized funds for the merchant to capture at a later time. Authorizations for most payment cards are processed online. Typically, it is safe to start fulfilling the order when you receive an authorization confirmation.
An
 online authorization confirmation and the subsequent hold on funds expire after a specific length of time. Therefore it is important to capture funds in a timely manner. The issuing bank sets the expiration time interval, but most authorizations expire within
5 to
 7 days.
The issuing bank does not inform
Cybersource
 when an authorization confirmation expires. By default, the authorization information for each transaction remains in the
Cybersource
 database for 180 days after the authorization date. To capture an authorization that expired with the issuing bank, you can resubmit the authorization request.

Offline Authorization

Online transactions require an internet connection. In situations where the internet is not available, for example, due to an outage, merchants can continue to take credit card payments using offline transactions. An offline authorization is an authorization request for which you do not receive an immediate confirmation about the availability of funds.
Offline authorizations have a higher level of risk than online transactions because they do not confirm funds availability or set aside the funds for later capture. Further, it can take up to 5 days to receive payment confirmations for offline transactions. To mitigate this risk, merchants may choose to fulfill orders only after receiving payment confirmation.

Pre-Authorization

A pre-authorization enables you to authorize a payment when the final amount is unknown. The system places the funds on hold until you request a follow-up transaction. Pre-authorizations are typically used for lodging, auto rental, e-commerce, and restaurant transactions.
IMPORTANT
Payment Services Directive 2 (PSD2) rules in the European Union (EU) and European Economic Area (EEA) require the initial pre-authorization to use strong customer authentication for merchants or customers in PSD2-applicable countries.
When you have a specific merchant category code (MCC) assigned to your account, you are allowed to capture up to 20% more than the cumulatively authorized amount on Visa, Diners, Discover, and JCB cards. Contact your account manager to have your account enabled for this option.
For a pre-authorization:
  • The authorization amount is greater than zero.
  • Submit the authorization for capture within 30 calendar days of its request.
  • When you do not capture the authorization, reverse it.
    In the US, Canada, Latin America, and Asia Pacific, Mastercard charges an additional fee for a pre-authorization that is not captured and not reversed.
    In Europe, Russia, Middle East, and Africa, Mastercard charges fees for all pre-authorizations.
  • Chargeback protection is in effect for 30 days after the authorization.

Payment Network Token Authorization

You can integrate authorizations with payment network tokens into your existing order management system. For an incremental authorization, you do not need to include any payment network tokenization fields in the authorization request because
Cybersource
 obtains the payment network tokenization information from the original authorization request.

Authorization Workflow

This image and description show the authorization workflow:
  1. The customer purchases goods or services from the merchant using a payment card.
  2. You send an authorization request over secure internet connection to
    Cybersource
    . When the customer buys a digitally delivered product or service, you can request both the authorization and the capture at the same time. When the customer buys a physically fulfilled product, do not request the capture until you ship the product.
  3. Cybersource
     validates the order information then contacts your payment processor and requests authorization.
  4. The processor sends the transaction to the payment card company, which routes it to the issuing bank for the customer's payment card. Some card companies, including Discover
    and American Express
    , act as their own issuing banks.
  5. The issuing bank approves or declines the request.
    • If funds are available, the issuing bank reserves the amount of the authorization request and returns an authorization approval to
      Cybersource
      .
    • If the issuing bank denies the request, it returns an authorization denial to
      Cybersource
      .
  6. Cybersource
     runs its own tests then tells you whether the authorization succeeded.

Sale

A sale is a bundled authorization and capture. Some processors and acquirers require a sale transaction instead of using separate authorization and capture requests. For other processors and acquirers, you can request a sale instead of a separate authorization and capture when you provide the goods or services immediately after taking an order.
There are two types of sale processing: dual-message processing and single-message processing.

Dual-Message Processing

Dual-message processing is a two-step process. The authorization is processed first. If the authorization is successful, the capture is processed immediately afterward. The response includes the authorization and the capture information. If the authorization is declined, the capture is not processed, and the response message includes only the authorization information.

Partial Authorizations

All debit and prepaid card processors as well as a limited number of credit card processors support partial authorizations when dual-message processing is in place.
When partial authorization is enabled, the issuing financial institution can approve a partial amount when the balance on the card is less than the requested amount. When a partial amount is authorized, the capture is not processed. The merchant can then use a second card to cover the balance, adjust the total cost, or void the transaction.

Single-Message Processing

Single-message processing treats the authorization and capture as a single transaction. There are important differences between dual-message processing and single-message processing:
  • Single-message processing treats the request as a full-financial transaction, and with a successful transaction, funds are immediately transferred from the customer account to the merchant account.
  • Authorization and capture amounts must be the same.
  • Some features cannot be used with single-message processing.

Authorization Reversal

The authorization reversal service releases the hold that an authorization placed on a customer’s payment card funds.
Each card-issuing financial institution has its own rules for deciding whether an authorization reversal succeeds or fails. When a reversal fails, contact the card-issuing financial institution to learn whether there is a different way to reverse the authorization.
If your processor supports authorization reversal after void (ARAV), you can reverse an authorization after you void the associated capture. If your processor does not support ARAV, you can use the authorization reversal service only for an authorization that has not been captured and settled.
An authorization reversal is a follow-on transaction that uses the request ID returned from an authorization. The main purpose of a follow-on transaction is to link two transactions. The request ID links the follow-on transaction to the original transaction. The authorization request ID is used to look up the customer’s billing and account information in the
Cybersource
 database. You are not required to include those fields in the full authorization reversal request. The original transaction and follow-on transaction are linked in the database and in
the
Business Center
.
For processors that support debit cards and prepaid cards, the full authorization reversal service works for debit cards and prepaid cards in addition to credit cards.
IMPORTANT
You cannot perform an authorization reversal if a transaction is in a review state, which can occur if you use a fraud management service. You must reject the transaction prior to authorization reversal. For more information, see the fraud management documentation in
the
Business Center
.

Capture

A capture is a follow-on transaction to an authorization. It is used to transfer the authorized funds from the customer's account to the merchant account. To link the authorization transaction to the capture transaction, you include a request ID in your capture request. This request ID is returned to you in the authorization response.
Captures are typically not performed in real time. They are placed in a batch file and sent to the processor, and the processor settles all of the captures at one time. In most cases, these batch files are sent and processed outside of the merchant's business hours. It usually takes 2 to 4 days for the acquiring financial institution to deposit the funds into the merchant account.
When fulfilling only part of a customer’s order, do not capture the full amount of the authorization. Capture only the cost of the delivered items. When you deliver the remaining items, request a new authorization, and then capture the new authorization.
IMPORTANT
It is not possible to perform a capture if a transaction is in a review state, which can occur if you use a fraud management service. You must accept the transaction prior to capture. For more information, see the fraud management documentation in
the
Business Center
.

Capture Workflow

The capture workflow begins when you send a request for a capture.
  1. The merchant sends a request for a capture to the
    Cybersource
     gateway.
  2. For online captures,
    Cybersource
     validates the order information then sends an online capture to the payment processor.
    For offline captures,
    Cybersource
     stores the capture request in a batch file and sends the batch file to the payment processor after midnight.
  3. The processor validates the request and forwards it to the issuing bank.
  4. The issuing bank transfers funds to the acquiring bank.
IMPORTANT
The payment processor does not notify
Cybersource
 that the money has been transferred. To ensure that all captures are processed correctly, you should reconcile your capture requests with the capture reports from your processor.

Refund

Refunds are payment refunds from a merchant to the cardholder after a cardholder pays for a product or service and that payment is captured by the merchant. When a refund request is successful, the issuer transfers funds from the merchant bank (acquirer) account to the customer's account. It typically takes 2 to 4 days for the acquirer to transfer funds from your merchant account.
There are two types of refunds: a
follow-on refund
 that is linked to an original capture or sale, and a
stand-alone credit
 that is not linked to an original capture or sale.
WARNING
You should carefully control access to your
refund and
 credit services. Do not request this service directly from your customer interface. Instead, incorporate this service as part of your customer service process. This process reduces the potential for fraudulent transactions.

Follow-on Refund

Refunds, also known as
follow-on refunds
,
 use the capture request ID to link the refund to the original transaction.
This request ID is returned during the capture request (also known as a
settlement
) and is used in all subsequent refunds associated with the original capture.
 The request ID links the transaction to the customer’s billing and account information, so you are not required to include those fields in the
refund
 request.
When you combine a request for a
refund
 with a request for another service, such as the tax calculation service, you must provide the customer’s billing and account information.
Unless otherwise specified,
refunds
 must be requested within 180 days of a settlement. You can request multiple follow-on
refunds
 against a single capture or sale transaction as long as the total amount does not exceed the original purchase amount. To perform multiple follow-on
refunds
, use the same request ID in each request.

Stand-Alone Credits

Stand-alone credits are not connected to an original transaction. Stand-alone credits do not have a time restriction, and they can be used to issue refunds more than 180 days after a transaction settlement.

Credit Workflow

This workflow applies to follow-on credits, also known as refunds, and stand-alone credits. It begins when you send a request for a credit.
Credits do not happen in real time. All of the credit requests for a day are typically placed in a file and sent to the processor as a single
batch
 transaction. In most cases, the batch transaction is settled overnight.
  1. The merchant sends the credit request to
    Cybersource
    .
  2. For online credits,
    Cybersource
     validates the order information then sends the request to the payment processor.
    For offline credits,
    Cybersource
     stores the request in a batch file and sends the batch file to the payment processor after midnight.
  3. The processor validates the request and forwards it to the acquiring bank.
  4. The acquiring bank transfers funds to the issuing bank.
IMPORTANT
Not all processors support stand-alone credits.

Void

A void cancels a capture or credit request that you submitted to
Cybersource
 but has not already been submitted to your processor. Capture and credit requests are usually submitted to your processor once a day, so your window for successfully voiding a capture or credit request is small. A void request is declined when the capture or credit request has already been sent to the processor.
After a void is processed, you cannot credit or capture the funds. You must perform a new transaction to capture or credit the funds. Further, when you void a capture, a hold remains on the authorized funds. If you are not going to re-capture the authorization,
and if your processor supports authorization reversal after void (ARAV),
 you should request an authorization reversal to release the hold on the unused funds.
A void uses the capture or credit request ID to link the transactions. The authorization request ID is used to look up the customer’s billing and account information, so there is no need to include those fields in the void request. You cannot perform a follow-on credit against a capture that has been voided.

Payment Features

You can apply features to different payment services to enhance the customer payment processing experience. This section includes an overview of these features:

Debit and Prepaid Card Payments

Debit cards are linked to a cardholder's checking account. The funds are taken out of the customer's bank account, and the transaction is included on the customer's bank account statement. The customer does not receive a credit card bill as with a regular credit card.
You can process debit cards using these services:
  • Credit card services
  • Partial authorizations, which are a special feature available for debit cards
  • Balance inquiries, which are a special feature available for debit cards

Related Information

Payer Authentication

Payer authentication is run before a transaction is submitted for authorization. Most of the time payer authentication is bundled with authorization so that after payer authentication happens, the transaction is automatically submitted for authorization. Payer authentication and authorization can be configured to occur as separate operations. This section shows you how to run payer authentication as a separate process and pass the payer authentication data when seeking authorization for a transaction.
Payer authentication consists of a two-step verification process that adds an extra layer of fraud protection during the payment process. During transactions, the transaction device, location, past purchasing habits, and other factors are analyzed for indications of fraud. This process collects customer data during the transaction from at least two of these three categories:
  • Something you have
    : A payment card or a payment card number
  • Something you know
    : A password or pin
  • Something you are
    : Facial recognition or fingerprint
Each of these payment card companies has its own payer authentication product:
  • Discover
    : ProtectBuy
  • JCB
    : J/Secure
  • Mastercard
    : Identity Check
  • Visa
    : Visa Secure
Payer authentication can be used to satisfy the Strong Customer Authentication (SCA) requirement of the Payment Services Directive (PSD2). SCA applies to the European Economic Area (EEA) and the United Kingdom. SCA requires banks to perform additional checks when customers make payments to confirm their identity.

Related Information

Visa Bill Payments

Visa provides a Bill Payment program that enables customers to use their Visa cards to pay their bills. When you participate in this program, Visa requests that you flag the bill payments and credits so they can be easily identified.
The bill payment indicator is accepted no matter which processor you are using, do not use this indicator if you have not signed up with Visa to participate in the program.
IMPORTANT
This feature is not the same as the Visa Consumer Bill Payment Service.

Supported Services

You can process Visa Bill Payments using these services:
  • Authorization
  • Credit

Fields Specific to this Use Case

Authorization:
 include this field in a standard authorization when processing a Visa Bill Payment:
processingInformation.authorizationOptions.billPayment
Credit:
 include this field in a standard credit when processing a Visa Bill Payment:

Endpoints

Authorization:
Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments
Credit:
Production:
POST
https://api.cybersource.com
/pts/v2/credits/
Test:
POST
https://apitest.cybersource.com
/pts/v2/credits/

Requirement

Before you process Visa Bill Payments, you must sign up with Visa to participate in the program.

Related Information

Testing the Payment Services

To ensure that requests are processed correctly, you must test the basic success and error conditions for each service you plan to use.

Requirements for Testing

Before you can test, contact customer support to activate the credit card services and configure your account for testing. You must also contact your processor to set up your processor account.
IMPORTANT
When building your connection to the
Cybersource
 payment gateway, ensure that you have implemented controls to prevent card testing or card enumeration attacks on your platform.
For more information, see the best practices guide.
When we detect suspicious transaction activity associated with your merchant ID, including a card testing or card enumeration attack,
Cybersource
 reserves the right to enable fraud management tools on your behalf in order to mitigate the attack. The fraud team might also implement internal controls to mitigate attack activity. These controls block traffic that is perceived as fraudulent. Additionally, if you are using one of our fraud tools and experience a significant attack, our internal team might modify or add rules to your configuration to help prevent the attack and minimize the threat to our infrastructure. However, any actions taken by
Cybersource
 would not replace the need for you to follow industry standard best practices to protect your systems, servers, and platforms.
Follow these requirements when you test your system:
  • Use your regular merchant ID.
  • Use a real combination for the city, state, and postal code.
  • Use a real combination for the area code and telephone number.
  • Use a nonexistent account and domain name for the customer’s email address.
  • REST API test endpoint:
    POST
    https://apitest.cybersource.com
    /pts/v2/payments

Test Card Numbers

Use these payment card numbers to test the authorization, capture, and credit services. Remove the spaces from the test card numbers when sending them to the test system. Do not use real payment card numbers. To test card types that are not included in the list, use an account number that is in the card’s BIN range. For best results, try each test with a different service request and with different test payment card numbers.
IMPORTANT
The test card numbers that are provided are formatted with Xs for zeroes in the card number. When testing with these card numbers, remove the spaces and replace each X with a 0 (zero).
  • American Express—3782 8224 631X XX5
  • Discover—6X11 1111 1111 1117
  • JCB—3566 1111 1111 1113
  • Maestro (International)
    • 5X33 9619 89X9 17
    • 5868 2416 0825 5333 38
  • Maestro (UK Domestic)—the issue number is not required for Maestro (UK Domestic) transactions.
    • 6759 4111 XXXX XXX8
    • 6759 56XX 45XX 5727 054
    • 5641 8211 1116 6669
  • Mastercard
    • 2222 42XX XXXX 1113
    • 2222 63XX XXXX 1125
    • 5555 5555 5555 4444
  • Visa—4111 1111 1111 1111

Using Amounts to Simulate Errors

You can simulate error messages by requesting authorization, capture, or credit services with specific amounts that trigger the error messages. These triggers work only on the test server, not on the production server.
Each payment processor uses its own error messages.
For more information, see: REST API Testing Guide

Test American Express Card Verification

Before using CVN with American Express, it is strongly recommended that you follow these steps:
  1. Contact customer support to have your account configured for CVN. Until you do this, you will receive a
    1
     in the
    processorInformation.cardVerification.resultCode
     response field.
  2. Test your system in production using a small currency amount, such as one currency unit. Instead of using the test account numbers, use a real payment card account number, and send an incorrect CVN in the request for authorization. The card should be refused and the request declined.

Standard Payment Processing

This section shows you how to process various authorization, capture, credit, and sales transactions.

Basic Authorization

This section provides the information you need in order to process a basic authorization.
All supported card types can process authorizations.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

Declined Authorization

If an authorization is declined, you can use response categories to help you decide whether to retry or block a declined transaction. These response fields provide additional information:
  • paymentInsightsInformation.responseInsights.category
  • paymentInsightsInformation.responseInsights.categoryCode
Category codes have possible values (such as
01
) each of which corresponds to a category that contains a description.
You cannot retry this category code and category:
  • 01 ISSUER_WILL_NEVER_APPROVE
For these values, you can retry the transaction a maximum of 15 times over a period of 30 days:
  • 02 ISSUER_CANNOT_APPROVE_AT_THIS_TIME
  • 03 ISSUER_CANNOT_APPROVE_WITH_THESE_DETAILS
    : Data quality issue. Revalidate data prior to retrying the transaction.
  • 04 GENERIC_ERROR
  • 97 PAYMENT_INSIGHTS_INTERNAL_ERROR
  • 98 OTHERS
  • 99 PAYMENT_INSIGHTS_RESPONSE_CATEGORY_MATCH_NOT_FOUND

REST Example: Processing a Basic Authorization

Request
{
    "orderInformation": {
        "billTo": {
            "country": "US",
            "lastName": "Kim",
            "address1": "201 S. Division St.",
            "postalCode": "48104-2201",
            "locality": "Ann Arbor",
            "administrativeArea": "MI",
            "firstName": "Kyong-Jin",
            "email": "
test@cybs.com
"
        },
        "amountDetails": {
            "totalAmount": "100.00",
            "currency": "usd"
        }
    },
    "paymentInformation": {
        "card": {
            "expirationYear": "2031",
            "number": "4111111111111111",
            "expirationMonth": "12",
            "type": "001"
        }
    }
}
Response to a Successful Request
{
  "_links" : {
    "authReversal" : {
      "method" : "POST",
      "href" : "/pts/v2/payments/6461731521426399003473/reversals"
    },
    "self" : {
      "method" : "GET",
      "href" : "/pts/v2/payments/6461731521426399003473"
    },
    "capture" : {
      "method" : "POST",
      "href" : "/pts/v2/payments/6461731521426399003473/captures"
    }
  },
  "clientReferenceInformation" : {
    "code" : "1646173152047"
  },
  "id" : "6461731521426399003473",
  "orderInformation" : {
    "amountDetails" : {
      "authorizedAmount" : "100.00",
      "currency" : "usd"
    }
  },
  "paymentAccountInformation" : {
    "card" : {
      "type" : "001"
    }
  },
  "paymentInformation" : {
    "tokenizedCard" : {
      "type" : "001"
    },
    "card" : {
      "type" : "001"
    }
  },
 "paymentInsightsInformation" : {
    "responseInsights" : {
      "categoryCode" : "01"
    }
  },
  "processorInformation" : {
    "systemTraceAuditNumber" : "862481",
    "approvalCode" : "831000",
    "merchantAdvice" : {
      "code" : "01",
      "codeRaw" : "M001"
    },
    "responseDetails" : "ABC",
    "networkTransactionId" : "016153570198200",
    "consumerAuthenticationResponse" : {
      "code" : "2",
      "codeRaw" : "2"
    },
    "transactionId" : "016153570198200",
    "responseCode" : "00",
    "avs" : {
      "code" : "Y",
      "codeRaw" : "Y"
    }
  },
  "reconciliationId" : "6461731521426399003473",
  "status" : "AUTHORIZED",
  "submitTimeUtc" : "2022-03-01T22:19:12Z"
}
Response to a Declined Request
{
  "clientReferenceInformation": {
    "code": "TC50171_3"
  },
  "errorInformation": {
    "reason": "PROCESSOR_ERROR",
    "message": "Invalid account"
  },
  "id": "6583553837826789303954",

  "paymentInsightsInformation": {
    "responseInsights": {
      "categoryCode": "01",
      "category": "ISSUER_WILL_NEVER_APPROVE"
    }
  },

  "pointOfSaleInformation": {
    "amexCapnData": "1009S0600100"
  },
  "processorInformation": {
    "systemTraceAuditNumber": "004544",
    "merchantNumber": "1231231222",
    "networkTransactionId": "431736869536459",
    "transactionId": "431736869536459",
   "responseCode": "111",
    "avs": {
      "code": "Y",
      "codeRaw": "Y"
    }
  },
  "status": "DECLINED"
}

Authorization with Line Items

This section shows you how to process an authorization with line items.
The main difference between a basic authorization and an authorization that includes line items is that the
orderInformation.amountDetails.totalAmount
 field, which is included in a basic authorization, is substituted with one or more line items that are included in
a
lineItem[]
 array
.

Fields Specific to this Use Case

These
fields
 are required for each line item that you use:
orderInformation.lineItems[].unitPrice
orderInformation.lineItems[].quantity
orderInformation.lineItems[].productCode
orderInformation.lineItems[].productSku
Optional when
item_#_productCode
 is set to
default
,
shipping_only
,
handling_only
, or
shipping_and_handling
orderInformation.lineItems[].productName
Optional when
item_#_productCode
 is set to
default
,
shipping_only
,
handling_only
, or
shipping_and_handling
At a minimum, you must include the
orderInformation.lineItems[].unitPrice
 field in order to include a line item in an authorization. When this field is the only field included in the authorization, the system sets:
  • orderInformation.lineItems[].productCode
    :
    default
  • orderInformation.lineItems[].quantity
    :
    1
For example, these three line items are valid.
"orderInformation": {
  "lineItems": [
    {
      "unitPrice": "10.00"
    },
    {
      "unitPrice": "5.99",
      "quantity": "3",
      "productCode": "shipping_only"
    },
    {
      "unitPrice": "29.99",
      "quantity": "3",
      "productCode": "electronic_good",
      "productSku": "12384569",
      "productName": "receiver"
    }
  ]
}

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

REST Example: Processing an Authorization with Line Items

Request
{
  "currencyConversion": {
    "indicator": "Y"
  },
  "paymentInformation": {
    "card": {
      "number": "4111111111111111",
      "expirationMonth": "12",
      "expirationYear": "2031"
    }
  },
  "orderInformation": {
    "amountDetails": {
      "currency": "USD",
      "exchangeRate": ".91",
      "originalAmount": "107.33",
      "originalCurrency": "eur"
    },
    "billTo": {
      "firstName": "John",
      "lastName": "Doe",
      "address1": "1 Market St",
      "locality": "san francisco",
      "administrativeArea": "CA",
      "postalCode": "94105",
      "country": "US",
      "email": "
test@cybs.com
"
    },
    "lineItems": [
      {
        "unitPrice": "10.00"
      },
      {
        "unitPrice": "5.99",
        "quantity": "3",
        "productCode": "shipping_only"
      },
      {
        "unitPrice": "29.99",
        "quantity": "3",
        "productCode": "electronic_good",
        "productSku": "12384569",
        "productName": "receiver"
      }
    ]
  }
}
Response to a Successful Request
{
  "_links": {
    "authReversal": {
      "method": "POST",
      "href": "/pts/v2/payments/6482385519226028804003/reversals"
    },
    "self": {
      "method": "GET",
      "href": "/pts/v2/payments/6482385519226028804003"
    },
    "capture": {
      "method": "POST",
      "href": "/pts/v2/payments/6482385519226028804003/captures"
    }
  },
  "clientReferenceInformation": {
    "code": "1648238551902"
  },
  "id": "6482385519226028804003",
  "orderInformation": {
    "amountDetails": {
      "authorizedAmount": "117.94",
      "currency": "USD"
    }
  },
  "paymentAccountInformation": {
    "card": {
      "type": "001"
    }
  },
  "paymentInformation": {
    "tokenizedCard": {
      "type": "001"
    },
    "card": {
      "type": "001"
    }
  },
  "processorInformation": {
    "systemTraceAuditNumber": "191521",
    "approvalCode": "831000",
    "merchantAdvice": {
      "code": "01",
      "codeRaw": "M001"
    },
    "responseDetails": "ABC",
    "networkTransactionId": "016153570198200",
    "consumerAuthenticationResponse": {
      "code": "2",
      "codeRaw": "2"
    },
    "transactionId": "016153570198200",
    "responseCode": "00",
    "avs": {
      "code": "Y",
      "codeRaw": "Y"
    }
  },
  "reconciliationId": "6482385519226028804003",
  "status": "AUTHORIZED",
  "submitTimeUtc": "2022-03-25T20:02:32Z"
}

Authorization with Payment Network Tokens

This section shows you how to successfully process an authorization with payment network tokens.
IMPORTANT
Due to mandates from the Reserve Bank of India, merchants based in India cannot store personal account numbers (PAN). Use network tokens instead. For more information on network tokens, see the Network Tokenization section of the
Token Management Service
 Guide.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

Required Fields for Authorizations with Payment Network Tokens

orderInformation.amountDetails.currency
orderInformation.amountDetails.totalAmount
orderInformation.billTo.address1
orderInformation.billTo.email
orderInformation.billTo.firstName
orderInformation.billTo.lastName
paymentinformation.tokenizedCard.cryptogram
paymentinformation.tokenizedCard.expirationMonth
paymentinformation.tokenizedCard.expirationYear

Optional Fields for Authorizations with Payment Network Tokens

You can use these optional fields to include additional information when processing an authorization with a payment network token.
clientReferenceInformation.code
consumerAuthenticationInformation.cavv
For 3-D Secure in-app transactions for Visa
and JCB
, set this field to the 3-D Secure cryptogram. Otherwise, set to the network token cryptogram.
consumerAuthenticationInformation. ucafAuthenticationData
For Mastercard requests using 3-D Secure, set this field to the Identity Check cryptogram.
consumerAuthenticationInformation. ucafCollectionIndicator
For Mastercard requests using 3-D Secure, set the value to
2
.
orderInformation.amountDetails.currency
orderInformation.amountDetails.totalAmount
orderInformation.billTo.address1
orderInformation.billTo.country
orderInformation.billTo.email
orderInformation.billTo.firstName
orderInformation.billTo.lastName
orderInformation.billTo.locality
orderInformation.billTo.postalCode
Required only for transactions in the US and Canada.
orderInformation.billTo.administrativeArea
Required only for transactions in the US and Canada.
processingInformation.commerceIndicator
paymentInformation.tokenizedCard.cardType
It is strongly recommended that you send the card type even if it is optional for your processor. Omitting the card type can cause the transaction to be processed with the wrong card type.
paymentInformation.tokenizedCard.cryptogram
paymentInformation.tokenizedCard.expirationMonth
Set to the token expiration month that you received from the token service provider.
paymentInformation.tokenizedCard.expirationYear
Set to the token expiration year that you received from the token service provider.
paymentInformation.tokenizedCard.number
Set to the token value that you received from the token service provider.
paymentInformation.tokenizedCard.requestorId
paymentInformation.tokenizedCard.transactionType

REST Example: Authorizations with Payment Network Tokens

Request
{
  "orderInformation" : {
    "billTo": {
        "country": "US",
        "lastName": "Kim",
        "address1": "201 S. Division St.",
        "postalCode": "48104-2201",
        "locality": "Ann Arbor",
        "administrativeArea": "MI",
        "firstName": "Kyong-Jin",
        "email": "
test@cybs.com
"
        },
    "amountDetails" : {
      "totalAmount" : "100",
      "currency" : "USD"
    }
  },
    "paymentInformation" : {
    "tokenizedCard" : {
      "expirationYear" : "2031",
      "number" : "4111111111111111",
      "expirationMonth" : "12",
      "transactionType" : "1",
      "cryptogram" : "qE5juRwDzAUFBAkEHuWW9PiBkWv="
    }
  }
}
Response to a Successful Request
{
    "_links": {
        "authReversal": {
            "method": "POST",
            "href": "/pts/v2/payments/6838294805206235603954/reversals"
        },
        "self": {
            "method": "GET",
            "href": "/pts/v2/payments/6838294805206235603954"
        },
        "capture": {
            "method": "POST",
            "href": "/pts/v2/payments/6838294805206235603954/captures"
        }
    },
    "clientReferenceInformation": {
        "code": "1683829480593"
    },
    "id": "6838294805206235603954",
    "orderInformation": {
        "amountDetails": {
            "authorizedAmount": "100.00",
            "currency": "USD"
        }
    },
    "paymentAccountInformation": {
        "card": {
            "type": "001"
        }
    },
    "paymentInformation": {
        "tokenizedCard": {
            "type": "001"
        },
        "card": {
            "type": "001"
        }
    },
    "pointOfSaleInformation": {
        "terminalId": "111111"
    },
    "processorInformation": {
        "approvalCode": "888888",
        "networkTransactionId": "123456789619999",
        "transactionId": "123456789619999",
        "responseCode": "100",
        "avs": {
            "code": "1"
        }
    },
    "reconciliationId": "60332034UHI9PRJ0",
    "status": "AUTHORIZED",
    "submitTimeUtc": "2023-05-11T18:24:40Z"
}

Authorization with a Card Verification Number

This section shows you how to process an authorization with a Card Verification Number (CVN).

CVN Results

The response includes a raw response code and a mapped response code:
  • The raw response code is the value returned by the processor. This value is returned in the
    processorInformation.cardVerification.resultCodeRaw
     field. Use this value only for debugging purposes; do not use it to determine the card verification response.
  • The mapped response code is the pre-defined value that corresponds to the raw response code. This value is returned in the
    processorInformation.cardVerification.resultCode
     field.
Even when the CVN does not match the expected value, the issuing bank might still authorize the transaction. You will receive a CVN decline, but you can still capture the transaction because it has been authorized by the bank. However, you must review the order to ensure that it is legitimate.
Settling authorizations that fail the CVN check might have an impact on the fees charged by your bank. Contact your bank for details about how card verification management might affect your discount rate.
When a CVN decline is received for the authorization in a sale request, the capture request is not processed unless you set the
processingInformation.authorizationOptions.ignoreCvResult
 field to
true
.
CVN Results for American Express
A value of
1
 in the
processorInformation.cardVerification.resultCode
 field indicates that your account is not configured to use card verification. Contact customer support to have your account enabled for this feature.
CVN Results for Discover
When the CVN does not match, Discover refuses the card and the request is declined. The reply message does not include the
processorInformation.cardVerification.resultCode
 field, which indicates that the CVN failed.
CVN Results for Visa and Mastercard
A CVN code of
D
 or
N
 causes the request to be declined with a reason code value of
230
. You can still capture the transaction, but you must review the order to ensure that it is legitimate.
Cybersource
, not the issuer, assigns the CVN decline to the authorization. You can capture any authorization that has a valid authorization code from the issuer, even when the request receives a CVN decline.
When the issuer does not authorize the transaction and the CVN does not match, the request is declined because the card is refused. You cannot capture the transaction.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

Optional Fields for Processing an Authorization with a Card Verification Number

You can use these optional fields to include additional information when processing an authorization with a card verification number.

REST Example: Processing an Authorization with a Card Verification Number

Request
{
    "paymentInformation": {
        "card": {
        "number": "4111111111111111",
        "expirationMonth": "12",
        "expirationYear": "2031",
        "type": "001",
        "securityCode": "999"
        }
    },
    "orderInformation": {
        "amountDetails": {
        "totalAmount": "49.95",
        "currency": "USD"
    },
     "billTo": {
        "firstName": "John",
        "lastName": "Doe",
        "address1": "1295 Charleston Rd.",
        "locality": "Mountain View",
        "administrativeArea": "CA",
        "postalCode": "94043",
        "country": "US",
        "email": "jdoe@example.com",
        "phoneNumber": "650-965-6000"
        }
    }
}
Response to a Successful Request
{
    "_links": {
        "authReversal": {
            "method": "POST",
            "href": "/pts/v2/payments/6554147587216874903954/reversals"
        },
        "self": {
            "method": "GET",
            "href": "/pts/v2/payments/6554147587216874903954"
        },
        "capture": {
            "method": "POST",
            "href": "/pts/v2/payments/6554147587216874903954/captures"
        }
    },
    "clientReferenceInformation": {
        "code": "1655414758839"
    },
    "id": "6554147587216874903954",
    "orderInformation": {
        "amountDetails": {
            "authorizedAmount": "49.95",
            "currency": "USD"
        }
    },
    "paymentAccountInformation": {
        "card": {
            "type": "001"
        }
    },
    "paymentInformation": {
        "tokenizedCard": {
            "type": "001"
        },
        "card": {
            "type": "001"
        }
    },
    "pointOfSaleInformation": {
        "terminalId": "111111"
    },
    "processorInformation": {
        "approvalCode": "888888",
        "networkTransactionId": "123456789619999",
        "transactionId": "123456789619999",
        "responseCode": "100",
        "avs": {
            "code": "X",
            "codeRaw": "I1"
        }
    },
    "reconciliationId": "67546603C43Z6JWN",
    "status": "AUTHORIZED",
    "submitTimeUtc": "2022-06-16T21:25:58Z"
}

Account Verification with a Zero Amount Authorization

Account verification with zero amount authorization is a standard e-commerce practice where you send a zero amount transaction to verify a card is valid and whether the card is lost or stolen. You cannot capture a zero amount authorization.
Most card networks refer to card account validation as zero amount authorization (ZAA). These card networks have their own names for the service:
  • Discover Zero Dollar Authorization
  • Visa Account Verification

Processor-Specific Information

TSYS Acquiring Solutions
AVS is supported. CVN is supported for Mastercard and Visa only.
Card types: American Express, Discover, Mastercard, Visa

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

REST Example: Account Verification with a Zero Amount Authorization

Request
{
  "orderInformation" : {
    "billTo" : {
      "country" : "US",
      "lastName" : "Kim",
      "address1" : "201 S. Division St.",
      "postalCode" : "48104-2201",
      "locality" : "Ann Arbor",
      "administrativeArea" : "MI",
      "firstName" : "Kyong-Jin",
      "email" : "
test@cybs.com
"
    },
    "amountDetails" : {
      "totalAmount" : "0.00",
      "currency" : "usd"
    }
  },
  "paymentInformation" : {
    "card" : {
      "expirationYear" : "2031",
      "number" : "4111111111111111",
      "expirationMonth" : "12"
    }
  }
}
Response to a Successful Request
{
  "_links" : {
    "authReversal" : {
      "method" : "POST",
      "href" : "/pts/v2/payments/6461731521426399003473/reversals"
    },
    "self" : {
      "method" : "GET",
      "href" : "/pts/v2/payments/6461731521426399003473"
    },
    "capture" : {
      "method" : "POST",
      "href" : "/pts/v2/payments/6461731521426399003473/captures"
    }
  },
  "clientReferenceInformation" : {
    "code" : "1646173152047"
  },
  "id" : "6461731521426399003473",
  "orderInformation" : {
    "amountDetails" : {
      "authorizedAmount" : "0",
      "currency" : "usd"
    }
  },
  "paymentAccountInformation" : {
    "card" : {
      "type" : "001"
    }
  },
  "paymentInformation" : {
    "tokenizedCard" : {
      "type" : "001"
    },
    "card" : {
      "type" : "001"
    }
  },
  "processorInformation" : {
    "systemTraceAuditNumber" : "862481",
    "approvalCode" : "831000",
    "merchantAdvice" : {
      "code" : "01",
      "codeRaw" : "M001"
    },
    "responseDetails" : "ABC",
    "networkTransactionId" : "016153570198200",
    "consumerAuthenticationResponse" : {
      "code" : "2",
      "codeRaw" : "2"
    },
    "transactionId" : "016153570198200",
    "responseCode" : "00",
    "avs" : {
      "code" : "Y",
      "codeRaw" : "Y"
    }
  },
  "reconciliationId" : "6461731521426399003473",
  "status" : "AUTHORIZED",
  "submitTimeUtc" : "2022-03-01T22:19:12Z"
}

Pre-Authorization

This section provides the information you need in order to process a pre-authorization.
A pre-authorization enables you to authorize a payment when the final amount is unknown. The system places the funds on hold until you request a follow-up transaction. Pre-authorizations are typically used for lodging, auto rental, e-commerce, and restaurant transactions.
IMPORTANT
Payment Services Directive 2 (PSD2) rules in the European Union (EU) and European Economic Area (EEA) require the initial pre-authorization to use strong customer authentication for merchants or customers in PSD2-applicable countries.
When you have a specific merchant category code (MCC) assigned to your account, you are allowed to capture up to 20% more than the cumulatively authorized amount on Visa, Diners, Discover, and JCB cards. Contact your account manager to have your account enabled for this option.
For a pre-authorization:
  • The authorization amount is greater than zero.
  • Submit the authorization for capture within 30 calendar days of its request.
  • When you do not capture the authorization, reverse it.
    In the US, Canada, Latin America, and Asia Pacific, Mastercard charges an additional fee for a pre-authorization that is not captured and not reversed.
    In Europe, Russia, Middle East, and Africa, Mastercard charges fees for all pre-authorizations.
  • Chargeback protection is in effect for 30 days after the authorization.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

REST Example: Processing a Pre-Authorization

Request
{
  "clientReferenceInformation" : {
    "code" : "Pre-Auth"
  },
  "orderInformation" : {
    "billTo" : {
      "country" : "US",
      "lastName" : "Doe",
      "address1" : "201 S. Division St.",
      "postalCode" : "48104-2201",
      "locality" : "Ann Arbor",
      "administrativeArea" : "MI",
      "firstName" : "Joan",
      "phoneNumber" : "999999999",
      "email" : "
test@cybs.com
"
    },
    "amountDetails" : {
      "totalAmount" : "100.00",
      "currency" : "usd"
    }
  },
  "paymentInformation" : {
    "card" : {
      "expirationYear" : "2031",
      "number" : "4111111111111111",
      "securityCode" : "123",
      "expirationMonth" : "12",
      "type" : "001"
    }
  },
"processingInformation": {
    "authorizationOptions": {
      "authIndicator": "0"
    }
  }
}
Response to a Successful Request
{
  "_links" : {
    "authReversal" : {
      "method" : "POST",
      "href" : "/pts/v2/payments/7709386742016723603091/reversals"
    },
    "self" : {
      "method" : "GET",
      "href" : "/pts/v2/payments/7709386742016723603091"
    },
    "capture" : {
      "method" : "POST",
      "href" : "/pts/v2/payments/7709386742016723603091/captures"
    }
  },
  "clientReferenceInformation" : {
    "code" : "Pre-Auth"
  },
  "id" : "7709386742016723603091",
  "orderInformation" : {
    "amountDetails" : {
      "authorizedAmount" : "100.00",
      "currency" : "usd"
    }
  },
  "paymentAccountInformation" : {
    "card" : {
      "type" : "001"
    }
  },
  "paymentInformation" : {
    "tokenizedCard" : {
      "type" : "001"
    },
    "card" : {
      "type" : "001"
    }
  },
  "pointOfSaleInformation" : {
    "terminalId" : "04980992"
  },
  "processorInformation" : {
    "paymentAccountReferenceNumber" : "V0010013018036776997406844475",
    "merchantNumber" : "6817027800",
    "approvalCode" : "100",
    "cardVerification" : {
      "resultCodeRaw" : "3",
      "resultCode" : "2"
    },
    "merchantAdvice" : {
      "code" : "00",
      "codeRaw" : "0"
    },
    "networkTransactionId" : "123456789012345",
    "transactionId" : "123456789012345",
    "responseCode" : "0",
    "avs" : {
      "code" : "U",
      "codeRaw" : "00"
    }
  },
  "status" : "AUTHORIZED",
  "submitTimeUtc" : "2026-02-12T23:24:34Z"
}
Response to a Declined Request
{
  "clientReferenceInformation": {
    "code": "TC50171_3"
  },
  "errorInformation": {
    "reason": "PROCESSOR_ERROR",
    "message": "Invalid account"
  },
  "id": "6583553837826789303954",

  "paymentInsightsInformation": {
    "responseInsights": {
      "categoryCode": "01",
      "category": "ISSUER_WILL_NEVER_APPROVE"
    }
  },

  "pointOfSaleInformation": {
    "amexCapnData": "1009S0600100"
  },
  "processorInformation": {
    "systemTraceAuditNumber": "004544",
    "merchantNumber": "1231231222",
    "networkTransactionId": "431736869536459",
    "transactionId": "431736869536459",
   "responseCode": "111",
    "avs": {
      "code": "Y",
      "codeRaw": "Y"
    }
  },
  "status": "DECLINED"
}

Final Authorization Indicator

The purpose of this feature is to ensure that unused funds are reversed, so that customer’s funds are available again when an order is not fulfilled.
For an authorization with an amount greater than zero, indicate whether the authorization is a final authorization, a pre-authorization, or an undefined authorization.
You can set a default authorization type in your account. To set the default authorization type in your account, contact customer support.
Chargeback protection is in effect for seven days after the authorization.

Supported
Services

  • Authorization
  • Incremental authorization

Supported Card Types

  • Maestro (International)
  • Maestro (UK Domestic)
  • Mastercard

Requirements for Final Authorizations

For a final authorization:
  • The authorization amount must be greater than zero.
  • The authorization amount must be the final amount that the customer agrees to pay.
  • The authorization should not be cancelled after it is approved except when a system failure occurs.
  • The authorization must be submitted for capture within seven calendar days of its request.
  • The capture amount and currency must be the same as the authorization amount and currency.

Pre-Authorizations

A pre-authorization enables you to authorize a payment when the final amount is unknown. The system places the funds on hold until you request a follow-up transaction. Pre-authorizations are typically used for lodging, auto rental, e-commerce, and restaurant transactions.
IMPORTANT
Payment Services Directive 2 (PSD2) rules in the European Union (EU) and European Economic Area (EEA) require the initial pre-authorization to use strong customer authentication for merchants or customers in PSD2-applicable countries.
When you have a specific merchant category code (MCC) assigned to your account, you are allowed to capture up to 20% more than the cumulatively authorized amount on Visa, Diners, Discover, and JCB cards. Contact your account manager to have your account enabled for this option.
For a pre-authorization:
  • The authorization amount is greater than zero.
  • Submit the authorization for capture within 30 calendar days of its request.
  • When you do not capture the authorization, reverse it.
    In the US, Canada, Latin America, and Asia Pacific, Mastercard charges an additional fee for a pre-authorization that is not captured and not reversed.
    In Europe, Russia, Middle East, and Africa, Mastercard charges fees for all pre-authorizations.
  • Chargeback protection is in effect for 30 days after the authorization.

Unmarked Authorizations

An authorization is unmarked when the default authorization type is not set in your account and you do not include the
processingInformation.authorizationOptions.authIndicator
 field in the authorization request. To set the default authorization type in your account, contact customer support.
Unmarked authorizations are supported only in the US, Canada, Latin America, and Asia Pacific. They are not supported in Europe, Russia, Middle East, and Africa.
Cybersource
 does not set a mark or indicator for the type of authorization in the request that is sent to the processor.
IMPORTANT
Your acquirer processes an unmarked authorization as a final authorization, a pre-authorization, or an undefined authorization. Contact your acquirer to learn how they process unmarked authorizations.

Requirements for Unmarked Authorizations

For an unmarked authorization:
  • The authorization amount must be greater than zero.
  • The authorization amount can be different from the final transaction amount.

Undefined Authorizations

An authorization is undefined when you set the default authorization type in your account to undefined and do not include the
authIndicator
 field in the authorization request. To set the default authorization type in your account, contact customer support.
Undefined authorizations are supported only in the U.S., Canada, Latin America, and Asia Pacific. They are not supported in Europe, Russia, Middle East, and Africa.
Chargeback protection is in effect for seven days after the authorization.

Requirements for Undefined Authorizations

For an undefined authorization:
  • The authorization amount must be greater than zero.
  • The authorization amount can be different from the final transaction amount.
  • The authorization should not be cancelled after it is approved except when a system failure occurs.
  • The authorization must be submitted for capture within seven calendar days of its request.
  • When you do not capture the authorization, you must reverse it; otherwise, Mastercard charges an additional fee for the transaction.

REST Example: Final Authorizations

Request
{
  "orderInformation" : {
    "billTo" : {
      "firstName" : "RTS",
      "lastName" : "VDP",
      "address1" : "201 S. Division St.",
      "postalCode" : "48104-2201",
      "locality" : "Ann Arbor",
      "administrativeArea" : "MI",
      "country" : "US",
      "email" : "
test@cybs.com
"
    },
    "amountDetails" : {
      "totalAmount" : "100.00",
      "currency" : "usd"
    }
  },
  "paymentInformation" : {
    "card" : {
      "expirationYear" : "2031",
      "number" : "4111111111111111",
      "expirationMonth" : "12",
      "type" : "001"
    }
  },
  "processingInformation" : {
    "authorizationOptions" : {
        "authIndicator" : "1"
    }
  }
}
Response to a Successful Request
{
    "_links": {
        "authReversal": {
            "method": "POST",
            "href": "/pts/v2/payments/6910040807416719003955/reversals"
        },
        "self": {
            "method": "GET",
            "href": "/pts/v2/payments/6910040807416719003955"
        },
        "capture": {
            "method": "POST",
            "href": "/pts/v2/payments/6910040807416719003955/captures"
        }
    },
    "clientReferenceInformation": {
        "code": "1691004080800"
    },
    "id": "6910040807416719003955",
    "orderInformation": {
        "amountDetails": {
            "authorizedAmount": "100.00",
            "currency": "usd"
        }
    },
    "paymentAccountInformation": {
        "card": {
            "type": "001"
        }
    },
    "paymentInformation": {
        "card": {
            "type": "001"
        }
    },
    "pointOfSaleInformation": {
        "terminalId": "111111"
    },
    "processorInformation": {
        "approvalCode": "888888",
        "networkTransactionId": "123456789619999",
        "transactionId": "123456789619999",
        "responseCode": "100",
        "avs": {
            "code": "X",
            "codeRaw": "I1"
        }
    },
    "reconciliationId": "67628631TKRG2OVE",
    "status": "AUTHORIZED",
    "submitTimeUtc": "2023-08-02T19:21:20Z"
}

Authorization Reversal

This section provides the information about how to process an authorization reversal.
Reversing an authorization releases the hold on the customer’s payment card funds that the issuing bank placed when processing the authorization.
For a debit card or prepaid card in which only a partial amount was approved, the amount of the reversal must be the amount that was authorized, not the amount that was requested.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments/
{id}
/reversals
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments/
{id}
/reversals
The
{id}
 is the transaction ID returned in the authorization response.

Required Fields for Processing an Authorization Reversal

The amount of the reversal must be the same as the authorization amount that was included in the authorization response message. Do not use the amount that was requested in the authorization request message.

REST Example: Processing an Authorization Reversal

Request
{ 
    "clientReferenceInformation": { 
      "code": "test123"
    } 
    "reversalInformation" : { 
        "amountDetails" : { 
            "totalAmount" : "100.00",
            "currency" : "USD"
        } 
    } 
}
Response to a Successful Request
{
    "_links" : {
      "self" : {
          "method" : "GET",
          "href" : "/pts/v2/reversals/6869460219566537303955"
      }
    },
    "clientReferenceInformation" : {
        "code" : "RTS-Auth-Reversal"
    },
    "id" : "6869460219566537303955",
    "orderInformation" : {
        "amountDetails" : {
            "currency" : "USD"
        }
    },
    "processorInformation" : {
        "responseCode" : "200"
    },
    "reconciliationId" : "82kBK3qDNtls",
    "reversalAmountDetails" : {
        "reversedAmount" : "100.00",
        "currency" : "USD"
    },
    "status" : "REVERSED",
    "submitTimeUtc" : "2023-06-16T20:07:02Z"
}

Sale

This section provides the information you need in order to process a sale transaction.
A sale combines an authorization and a capture into a single transaction.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

REST Example: Sale

Request
{
  "processingInformation": {
    "capture": true
  },
  "orderInformation" : {
    "billTo" : {
    "country" : "US",
    "lastName" : "VDP",
    "address1" : "201 S. Division St.",
    "postalCode" : "48104-2201",
    "locality" : "Ann Arbor",
    "administrativeArea" : "MI",
    "firstName" : "RTS",
    "email" : "
test@cybs.com
"
  },
    "amountDetails" : {
      "totalAmount" : "100.00",
      "currency" : "usd"
     }
   },
  "paymentInformation" : {
    "card" : {
      "expirationYear" : "2031",
      "number" : "4111111111111111",
      "expirationMonth" : "12",
      "type" : "001
    }
  }
}
Response to a Successful Request
Most processors do not return all of the fields that are shown in this example.
{
  "_links" : {
    "void" : {
      "method" : "POST",
      "href" : "/pts/v2/payments/6485004068966546103093/voids"
    },
    "self" : {
      "method" : "GET",
      "href" : "/pts/v2/payments/6485004068966546103093"
    }
  },
  "clientReferenceInformation" : {
    "code" : "RTS-Auth"
  },
  "id" : "6485004068966546103093",
  "orderInformation" : {
    "amountDetails" : {
      "totalAmount" : "100.00",
      "authorizedAmount" : "100.00",
      "currency" : "usd"
    }
  },
  "paymentAccountInformation" : {
    "card" : {
      "type" : "001"
    }
  },
  "paymentInformation" : {
    "tokenizedCard" : {
      "type" : "001"
    },
    "card" : {
      "type" : "001"
    }
  },
  "processorInformation" : {
    "systemTraceAuditNumber" : "841109",
    "approvalCode" : "831000",
    "merchantAdvice" : {
      "code" : "01",
      "codeRaw" : "M001"
    },
    "responseDetails" : "ABC",
    "networkTransactionId" : "016153570198200",
    "retrievalReferenceNumber" : "208720841109",
    "consumerAuthenticationResponse" : {
      "code" : "2",
      "codeRaw" : "2"
    },
    "transactionId" : "016153570198200",
    "responseCode" : "00",
    "avs" : {
      "code" : "Y",
      "codeRaw" : "Y"
    }
  },
  "reconciliationId" : "6485004068966546103093",
  "status" : "AUTHORIZED",
  "submitTimeUtc" : "2022-03-28T20:46:47Z"
}

Sale with Payment Network Tokens

This section shows you how to successfully process a sale with payment network tokens.
IMPORTANT
Due to mandates from the Reserve Bank of India, merchants based in India cannot store personal account numbers (PAN). Use network tokens instead. For more information on network tokens, see the Network Tokenization section of the
Token Management Service
 Guide.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

Required Fields for Sales with Payment Network Tokens

orderInformation.amountDetails.currency
orderInformation.amountDetails.totalAmount
orderInformation.billTo.address1
orderInformation.billTo.email
orderInformation.billTo.firstName
orderInformation.billTo.lastName
paymentinformation.tokenizedCard.cryptogram
paymentinformation.tokenizedCard.expirationMonth
paymentinformation.tokenizedCard.expirationYear
Set the value to
true
.

Optional Fields for Sales with Payment Network Tokens

You can use these optional fields to include additional information when processing a sale with a payment network token.
clientReferenceInformation.code
consumerAuthenticationInformation.cavv
For 3-D Secure in-app transactions for Visa
and JCB
, set this field to the 3-D Secure cryptogram. Otherwise, set to the network token cryptogram.
consumerAuthenticationInformation.ucafAuthenticationData
For Mastercard requests using 3-D Secure, set this field to the Identity Check cryptogram.
consumerAuthenticationInformation.ucafCollectionIndicator
For Mastercard requests using 3-D Secure, set the value to
2
.
orderInformation.amountDetails.currency
orderInformation.amountDetails.totalAmount
orderInformation.billTo.address1
orderInformation.billTo.country
orderInformation.billTo.email
orderInformation.billTo.firstName
orderInformation.billTo.lastName
orderInformation.billTo.locality
orderInformation.billTo.postalCode
Required only for transactions in the US and Canada.
orderInformation.billTo.administrativeArea
Required only for transactions in the US and Canada.
processingInformation.commerceIndicator
paymentInformation.tokenizedCard.cardType
It is strongly recommended that you send the card type even if it is optional for your processor. Omitting the card type can cause the transaction to be processed with the wrong card type.
paymentInformation.tokenizedCard.cryptogram
paymentInformation.tokenizedCard.expirationMonth
Set to the token expiration month that you received from the token service provider.
paymentInformation.tokenizedCard.expirationYear
Set to the token expiration year that you received from the token service provider.
paymentInformation.tokenizedCard.number
Set to the token value that you received from the token service provider.
paymentInformation.tokenizedCard.requestorId
paymentInformation.tokenizedCard.transactionType

REST Example: Sale with a Payment Network Token

Request
{
  "orderInformation" : {
    "billTo": {
      "country": "US",
      "lastName": "Kim",
      "address1": "201 S. Division St.",
      "postalCode": "48104-2201",
      "locality": "Ann Arbor",
      "administrativeArea": "MI",
      "firstName": "Smith",
      "email": "
test@cybs.com
"
    },
    "amountDetails" : {
      "totalAmount" : "100",
      "currency" : "USD"
    }
  },
    "paymentInformation" : {
    "tokenizedCard" : {
      "expirationYear" : "2031",
      "number" : "4111111111111111",
      "expirationMonth" : "12",
      "transactionType" : "1",
      "cryptogram" : "qE5juRwDzAUFBAkEHuWW9PiBkWv="
    }
  }
}
Response to a Successful Request
{
    "_links": {
        "authReversal": {
            "method": "POST",
            "href": "/pts/v2/payments/6838294805206235603954/reversals"
        },
        "self": {
            "method": "GET",
            "href": "/pts/v2/payments/6838294805206235603954"
        },
        "capture": {
            "method": "POST",
            "href": "/pts/v2/payments/6838294805206235603954/captures"
        }
    },
    "clientReferenceInformation": {
        "code": "1683829480593"
    },
    "id": "6838294805206235603954",
    "orderInformation": {
        "amountDetails": {
            "authorizedAmount": "100.00",
            "currency": "USD"
        }
    },
    "paymentAccountInformation": {
        "card": {
            "type": "001"
        }
    },
    "paymentInformation": {
        "tokenizedCard": {
            "type": "001"
        },
        "card": {
            "type": "001"
        }
    },
    "pointOfSaleInformation": {
        "terminalId": "111111"
    },
    "processorInformation": {
        "approvalCode": "888888",
        "networkTransactionId": "123456789619999",
        "transactionId": "123456789619999",
        "responseCode": "100",
        "avs": {
            "code": "1"
        }
    },
    "reconciliationId": "60332034UHI9PRJ0",
    "status": "AUTHORIZED",
    "submitTimeUtc": "2023-05-11T18:24:40Z"
}

Capture

This section describes how to capture an authorized transaction.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments/
{id}
/captures
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments/
{id}
/captures
The
{id}
 is the transaction ID returned in the authorization response.

Required Fields for Capturing an Authorization

This field value maps from the original authorization, sale, or credit transaction.

REST Example: Capturing an Authorization

Request
{
    "clientReferenceInformation": {
        "code": "ABC123"
    },
    "orderInformation": {
        "amountDetails": {
            "totalAmount": "100.00",
            "currency": "EUR"
    }
}
Response to a Successful Request
{
    "_links": {
        "void": {
            "method": "POST",
            "href": "/pts/v2/captures/6662994431376681303954/voids"
        },
        "self": {
            "method": "GET",
            "href": "/pts/v2/captures/6662994431376681303954"
        }
    },
    "clientReferenceInformation": {
        "code": "1666299443215"
    },
    "id": "6662994431376681303954",
    "orderInformation": {
        "amountDetails": {
            "totalAmount": "100.00",
            "currency": "EUR"
        }
    },
    "reconciliationId": "66535942B9CGT52U",
    "status": "PENDING",
    "submitTimeUtc": "2022-10-20T20:57:23Z"
}

Multiple Partial Capture

This section shows you how to process multiple partial captures for an authorization.
This feature enables you to request multiple partial captures for one authorization. A multiple partial capture allows you to incrementally settle authorizations over time. Ensure that the total amount of all the captures does not exceed the authorized amount.

Fields Specific to This Use Case

These API request fields and values are specific to this use case:

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments/
{id}
/captures
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments/
{id}
/captures
The
{id}
 is the transaction ID returned in the authorization response.

Required Fields for Processing Multiple Partial Captures

Set to
clientReferenceInformation.code
 value used in corresponding authorization request.
For the final capture request, set this field and
processingInformation.captureOptions.totalCaptureCount
 to the same value.
When you do not know the total number of captures that you are going to request, set this field to at least one more than the
processingInformation.captureOptions. captureSequenceNumber
 field until you reach the final capture. For the final capture request, set this field and
processingInformation.captureOptions. captureSequenceNumber
 to the same value.

REST Example: Processing Multiple Partial Captures

Request
{
  {
  "clientReferenceInformation": {
    "code": "TC50171_3"
  },
  "processingInformation": {
    "captureOptions": {
      "captureSequenceNumber": "2",
      "totalCaptureCount": "3"
    }
  },
  "orderInformation": {
    "amountDetails": {
      "totalAmount": "102.21",
      "currency": "USD"
    }
  }
}
Response to a Successful Request
{
  "_links": {
    "void": {
      "method": "POST",
      "href": "/pts/v2/captures/6742496815656503003954/voids"
    },
    "self": {
      "method": "GET",
      "href": "/pts/v2/captures/6742496815656503003954"
    }
  },
  "clientReferenceInformation": {
    "code": "TC50171_3"
  },
  "id": "6742496815656503003954",
  "orderInformation": {
    "amountDetails": {
      "totalAmount": "102.21",
      "currency": "USD"
    }
  },
  "reconciliationId": "67332020GD2G1OO1",
  "status": "PENDING",
  "submitTimeUtc": "2023-01-20T21:21:21Z"
}

Forced Capture

This feature allows merchants to process authorizations obtained through an organization other than
Cybersource
. For example, a merchant might call their processor to request a manual authorization, at which point they can request a forced capture of the authorization.
A manual authorization cannot be captured for more than the original authorization amount, and the authorization expires after seven days.

Supported Services

  • Authorization

REST Example: Forced Captures

Request
{
    "orderInformation": {
        "billTo" : {
          "firstName" : "RTS",
          "lastName" : "VDP",
          "address1" : "201 S. Division St.",
          "postalCode" : "48104-2201",
          "locality" : "Ann Arbor",
          "administrativeArea" : "MI",
          "country" : "US",
          "email" : "
test@cybs.com
"
        },
        "amountDetails": {
            "totalAmount": "100.00",
            "currency": "usd"
        }
    },
    "paymentInformation": {
        "card": {
            "expirationYear": "2031",
            "number": "4111111111111111",
            "expirationMonth": "12",
            "type": "001"
        }
    },
    "processingInformation": {
        "authorizationOptions": {
            "authType": "verbal",
            "verbalAuthCode": "ABC123"
        }
    }
}
Response to a Successful Request
{
    "_links": {
        "authReversal": {
            "method": "POST",
            "href": "/pts/v2/payments/6915126171696653403954/reversals"
        },
        "self": {
            "method": "GET",
            "href": "/pts/v2/payments/6915126171696653403954"
        },
        "capture": {
            "method": "POST",
            "href": "/pts/v2/payments/6915126171696653403954/captures"
        }
    },
    "clientReferenceInformation": {
        "code": "TC50171_3"
    },
    "id": "6915126171696653403954",
    "orderInformation": {
        "amountDetails": {
            "authorizedAmount": "102.00",
            "currency": "USD"
        }
    },
    "paymentAccountInformation": {
        "card": {
            "type": "002"
        }
    },
    "paymentInformation": {
        "card": {
            "type": "002"
        }
    },
    "pointOfSaleInformation": {
        "terminalId": "111111"
    },
    "processorInformation": {
        "approvalCode": "ABC123"
    },
    "status": "AUTHORIZED",
    "submitTimeUtc": "2023-08-08T16:36:57Z"
}

Follow-On
Refund

This section provides the information you need in order to process a follow-on
refund
, which is linked to a capture or sale. You must request a follow-on
refund
 within 180 days of the authorization or sale.
When your account is enabled for credit authorizations, also known as purchase return authorizations,
Cybersource
 authenticates the card and customer during a follow-on refund or stand-alone credit request. Every credit request is automatically authorized.
Credit authorization results are returned in these response fields:
  • processorInformation.approvalCode
  • processorInformation.networkTransactionId
  • processorInformation.responseCode
When you request a void for a refund or credit before settlement, the refund or credit is voided. If your account is enabled for credit authorizations, the credit authorization is also reversed.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments/
{id}
/refunds
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments/
{id}
/refunds
The
{id}
 is the transaction ID returned in the capture or sale response.

REST Example: Processing a Refund

Request
{
    "orderInformation": {
        "amountDetails": {
            "totalAmount": "100.00",
            "currency": "EUR"
        }
    }
}
Response to a Successful Request
{
    "_links": {
        "void": {
            "method": "POST",
            "href": "/pts/v2/credits/6699964581696622603955/voids"
        },
        "self": {
            "method": "GET",
            "href": "/pts/v2/credits/6699964581696622603955"
        }
    },
    "clientReferenceInformation": {
        "code": "1669996458298"
    },
    "creditAmountDetails": {
        "currency": "eur",
        "creditAmount": "100.00"
    },
    "id": "6699964581696622603955",
    "orderInformation": {
        "amountDetails": {
            "currency": "EUR"
        }
    },
    "paymentAccountInformation": {
        "card": {
            "type": "001"
        }
    },
    "paymentInformation": {
        "tokenizedCard": {
            "type": "001"
        },
        "card": {
            "type": "001"
        }
    },
    "processorInformation": {
        "approvalCode": "888888",
        "networkTransactionId": "016153570198200",
        "responseCode": "100"
    },
    "reconciliationId": "61873329OAILG3Q6",
    "status": "PENDING",
    "submitTimeUtc": "2022-12-02T15:54:18Z"
}

Stand-Alone Credit

This section shows you how to process a credit, which is not linked to a capture or sale. There is no time limit for requesting a credit.
When your account is enabled for credit authorizations, also known as purchase return authorizations,
Cybersource
 authenticates the card and customer during a follow-on refund or stand-alone credit request. Every credit request is automatically authorized.
Credit authorization results are returned in these response fields:
  • processorInformation.approvalCode
  • processorInformation.networkTransactionId
  • processorInformation.responseCode
When you request a void for a refund or credit before settlement, the refund or credit is voided. If your account is enabled for credit authorizations, the credit authorization is also reversed.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/credits/
Test:
POST
https://apitest.cybersource.com
/pts/v2/credits/

REST Example: Processing a Stand-Alone Credit

Request
{
  "orderInformation" : {
    "billTo" : {
      "country" : "US",
      "lastName" : "Kim",
      "address1" : "201 S. Division St.",
      "postalCode" : "48104-2201",
      "locality" : "Ann Arbor",
      "administrativeArea" : "MI",
      "firstName" : "Kyong-Jin",
      "email" : "
test@cybs.com
"
    },
    "amountDetails" : {
      "totalAmount" : "100.00",
      "currency" : "eur"
    }
  },
  "paymentInformation" : {
    "card" : {
      "expirationYear" : "2031",
      "number" : "4111111111111111",
      "expirationMonth" : "12"
    }
  }
}
Response to a Successful Request
{
    "_links": {
        "void": {
            "method": "POST",
            "href": "/pts/v2/credits/6663069906146706403954/voids"
        },
        "self": {
            "method": "GET",
            "href": "/pts/v2/credits/6663069906146706403954"
        }
    },
    "clientReferenceInformation": {
        "code": "1666306990717"
    },
    "creditAmountDetails": {
        "currency": "eur",
        "creditAmount": "100.00"
    },
    "id": "6663069906146706403954",
    "orderInformation": {
        "amountDetails": {
            "currency": "eur"
        }
    },
    "paymentAccountInformation": {
        "card": {
            "type": "001"
        }
    },
    "paymentInformation": {
        "tokenizedCard": {
            "type": "001"
        },
        "card": {
            "type": "001"
        }
    },
    "processorInformation": {
        "approvalCode": "888888",
        "networkTransactionId": "016153570198200",
        "responseCode": "100"
    },
    "reconciliationId": "66490108K9CLFJPN",
    "status": "PENDING",
    "submitTimeUtc": "2022-10-20T23:03:10Z"
}

Void for a Capture or Credit

This section describes how to void a capture or credit that was submitted but not yet processed by the processor.

Endpoints

Void a Capture
Production:
POST
https://api.cybersource.com
/pts/v2/captures/
{id}
/voids
Test:
POST
https://apitest.cybersource.com
/pts/v2/captures/
{id}
/voids
Void a Credit
Production:
POST
https://api.cybersource.com
/pts/v2/credits/
{id}
/voids
Test:
POST
https://apitest.cybersource.com
/pts/v2/credits/
{id}
/voids
The
{id}
 is the transaction ID returned during the capture or credit response.

Required Fields for Voiding a Capture or Credit

Including this field is recommended, but not required.

REST Example: Voiding a Capture or Credit

Request
{
    "clientReferenceInformation": {
        "code": "test123"
    }
}
Response to a Successful Request
{
    "_links": {
        "self": {
            "method": "GET",
            "href": "/pts/v2/voids/6541933390746728203005"
        }
    },
    "clientReferenceInformation": {
        "code": "1654193339056"
    },
    "id": "6541933390746728203005",
    "orderInformation": {
        "amountDetails": {
        "currency": "USD"
        }
    },
    "status": "VOIDED",
    "submitTimeUtc": "2022-06-02T18:08:59Z",
    "voidAmountDetails": {
        "currency": "usd",
        "voidAmount": "100.00"
    }
}

Debit and Prepaid Card Processing

This section shows you how to process authorizations that use a debit or prepaid card.

Related Information

Processing Debit and Prepaid Authorizations

This section shows you how to process an authorization using debit and prepaid cards using credit card services.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

Optional Field for Processing Debit and Prepaid Authorizations

You can use this optional field to include additional information when processing debit and prepaid authorizations.
Set this field to the request ID that was returned in the response message from the original authorization request.

REST Example: Processing Debit and Prepaid Authorizations

Request
{
  "orderInformation" : {
    "billTo" : {
      "country" : "US",
      "firstName" : "John",
      "lastName" : "Deo",
      "address1" : "901 Metro Center Blvd",
      "postalCode" : "40500",
      "locality" : "Foster City",
      "administrativeArea" : "CA",
      "email" : "
test@cybs.com
"
},
    "amountDetails" : {
      "totalAmount" : "100.00",
      "currency" : "USD"
    }
  },
  "paymentInformation" : {
    "card" : {
      "expirationYear" : "2031",
      "number" : "4111111111111111",
      "securityCode" : "123",
      "expirationMonth" : "12",
      "type" : "001"
    }
  }
}
Response to a Successful Request
{
  "_links" : {
    "authReversal" : {
      "method" : "POST",
      "href" : "/pts/v2/payments/6595482584316313203494/reversals"
    },
    "self" : {
      "method" : "GET",
      "href" : "/pts/v2/payments/6595482584316313203494"
    },
    "capture" : {
      "method" : "POST",
      "href" : "/pts/v2/payments/6595482584316313203494/captures"
    }
  },
  "clientReferenceInformation" : {
    "code" : "RTS-Auth"
  },
  "consumerAuthenticationInformation" : {
    "token" : "Axj/7wSTZYq1MhJBMfMmAEQs2auWrRwyauGjNi2ZsWbJgzaOWiaVA+JbK
               AU0qB8S2VpA6cQIp4ZNvG2YbC9eM4E5NlirUyEkEx8yYAAA4A1c"
  },
  "id" : "6595482584316313203494",
  "orderInformation" : {
    "amountDetails" : {
      "authorizedAmount" : "100.00",
      "currency" : "USD"
    }
  },
  "paymentAccountInformation" : {
    "card" : {
      "type" : "001"
    }
  },
  "paymentInformation" : {
    "tokenizedCard" : {
      "type" : "001"
    },
    "card" : {
      "type" : "001"
    }
  },
  "processorInformation" : {
    "systemTraceAuditNumber" : "853428",
    "approvalCode" : "831000",
    "cardVerification" : {
      "resultCodeRaw" : "M",
      "resultCode" : "M"
    },
    "merchantAdvice" : {
      "code" : "01",
      "codeRaw" : "M001"
    },
    "responseDetails" : "ABC",
    "networkTransactionId" : "016153570198200",
    "retrievalReferenceNumber" : "221517853428",
    "consumerAuthenticationResponse" : {
      "code" : "2",
      "codeRaw" : "2"
    },
    "transactionId" : "016153570198200",
    "responseCode" : "00",
    "avs" : {
      "code" : "Y",
      "codeRaw" : "Y"
    }
  }
}

Enabling Debit and Prepaid Partial Authorizations

Partial authorizations and balance responses are special features that are available for debit cards and prepaid cards. This section shows you how to enable partial authorizations for a specific transaction.

Field Specific to this Use Case

Include this field in addition to the fields required for a standard authorization request:
  • Indicate that this request is a partial authorization.
    Set the
    processingInformation.authorizationOptions.partialAuthIndicator
     to
    true
    .

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

Optional Field for Enabling Debit and Prepaid Partial Authorizations

You can use these optional fields to include additional information when enabling debit and prepaid partial authorizations.
Set this field to the request ID that was returned in the response message from the original authorization request.

REST Example: Enabling Debit and Prepaid Partial Authorizations

Request
{
  "clientReferenceInformation" : {
    "code" : "TC50171_3"
  },
  "orderInformation" : {
    "billTo" : {
      "country" : "US",
      "lastName" : "Deo",
      "address2" : "Address 2",
      "address1" : "201 S. Division St.",
      "postalCode" : "48104-2201",
      "locality" : "Ann Arbor",
      "administrativeArea" : "MI",
      "firstName" : "John",
      "phoneNumber" : "999999999",
      "district" : "MI",
      "buildingNumber" : "123",
      "company" : "Visa",
      "email" : "
test@cybs.com
"
    },
    "amountDetails" : {
      "totalAmount" : "1000.00",
      "currency" : "USD"
    }
  },
  "paymentInformation" : {
    "card" : {
      "expirationYear" : "2031",
      "number" : "5555555555xxxxxx",
      "securityCode" : "123",
      "expirationMonth" : "12",
      "type" : "002"
    }
  },
"processingInformation" : {
  "authorizationOptions" : {
      "partialAuthIndicator" : "true"
   }
  }
}
Response to a Successful Request
{
  "_links" : {
    "self" : {
      "method" : "GET",
      "href" : "/pts/v2/payments/6595549144566655003494"
    }
  },
  "clientReferenceInformation" : {
    "code" : "TC50171_3"
  },
  "id" : "6595549144566655003494",
  "orderInformation" : {
    "amountDetails" : {
      "totalAmount" : "1000.00",
      "authorizedAmount" : "499.01",
      "currency" : "USD"
    }
  },
  "paymentInformation" : {
    "accountFeatures" : {
      "currency" : "usd",
      "balanceAmount" : "0.00"
    }
  },
  "pointOfSaleInformation" : {
    "terminalId" : "261996"
  },
  "processorInformation" : {
    "merchantNumber" : "000000092345678",
    "approvalCode" : "888888",
    "cardVerification" : {
      "resultCode" : ""
    },
    "networkTransactionId" : "123456789619999",
    "transactionId" : "123456789619999",
    "responseCode" : "100",
    "avs" : {
      "code" : "X",
      "codeRaw" : "I1"
    }
  },
  "reconciliationId" : "56059417N6C86KTJ",
  "status" : "PARTIAL_AUTHORIZED",
  "submitTimeUtc" : "2022-08-03T19:28:34Z"
}

Disabling Debit and Prepaid Partial Authorizations

This topic shows you how to successfully disable partial authorizations for specific transactions.

Field Specific to this Use Case

Include this field in addition to the fields required for a standard authorization request:
  • Indicate that this request is not a partial authorization.
    Set the
    processingInformation.authorizationOptions.partialAuthIndicator
     to
    false
    .

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

Optional Field for Disabling Debit and Prepaid Partial Authorizations

You can use this optional field to include additional information when disabling debit and prepaid partial authorizations.
Set this field to the request ID that was returned in the response message from the original authorization request.

REST Example: Disabling Debit and Prepaid Partial Authorizations

Request
{
    "processingInformation":{
		"authorizationOptions":{
			"partialAuthIndicator": "false"
		}
	},
  "clientReferenceInformation" : {
    "code" : "TC50171_3"
  },
  "orderInformation" : {
    "billTo" : {
      "country" : "US",
      "lastName" : "Deo",
      "address2" : "Address 2",
      "address1" : "201 S. Division St.",
      "postalCode" : "48104-2201",
      "locality" : "Ann Arbor",
      "administrativeArea" : "MI",
      "firstName" : "John",
      "phoneNumber" : "999999999",
      "district" : "MI",
      "buildingNumber" : "123",
      "company" : "Visa",
      "email" : "
test@cybs.com
"
    },
    "amountDetails" : {
      "totalAmount" : "501.00",
      "currency" : "USD"
    }
  },
  "paymentInformation" : {
    "card" : {
      "expirationYear" : "2031",
      "number" : "5555555555xxxxxx",
      "securityCode" : "123",
      "expirationMonth" : "12",
      "type" : "002"
    }
  }
}
Response to a Successful Request
{
    "_links": {
        "self": {
            "method": "GET",
            "href": "/pts/v2/payments/6595545423896900104953"
        }
    },
    "clientReferenceInformation": {
        "code": "TC50171_3"
    },
    "errorInformation": {
        "reason": "PROCESSOR_DECLINED",
        "message": "Decline - General decline of the card. 
                    No other information provided by the issuing bank."
    },
    "id": "6595545423896900104953",
    "pointOfSaleInformation": {
        "terminalId": "111111"
    },
    "processorInformation": {
        "networkTransactionId": "123456789619999",
        "transactionId": "123456789619999",
        "responseCode": "100",
        "avs": {
            "code": "X",
            "codeRaw": "I1"
        }
    },
    "status": "DECLINED"
}

Payer Authentication Processing

This section shows you how to process authorizations with these payer authentication methods:
  • Mastercard
    : Identity Check
  • Visa
    : Visa Secure

Related Information

Providing Payer Authentication Information for Authorization

The values that are returned from payer authentication must be provided when seeking authorization for the transaction. Authentication information that is not included when considering authorization may cause the transaction to be refused or downgraded and prevent the normal liability shift from occurring.
The level of security in payer authentication is indicated by the two-digit e-commerce indicator (ECI) that is assigned to the transaction. These values have text equivalents that are assigned to the
processingInformation.commerceIndicator
 field.
Mastercard and Maestro cards use 00, 01, 02, 06, and 07 digit values to indicate the authentication level of the transaction.
Mastercard/Maestro Text Values for ECI Values
ECI Value
Meaning
Mastercard/Maestro
00
Internet, not authenticated
spa/internet
01
Attempted authentication
spa
02
Authenticated
spa
06
Exemption from authentication or network token without 3‑D Secure
spa
07
Authenticated merchant-initiated transaction
spa
The payer authentication response contains other information that needs to be passed on for successful authorization. Be sure to include these fields when requesting a separate authorization:
  • consumerAuthenticationInformation.directoryServerTransactionId
     (Mastercard, Maestro
    , UPI only
    )
  • consumerAuthenticationInformation.eciRaw
  • consumerAuthenticationInformation.paresStatus
  • consumerAuthenticationInformation.paSpecificationVersion
  • consumerAuthenticationInformation.ucafAuthenticationData
     (Mastercard/Maestro only)
  • consumerAuthenticationInformation.ucafCollectionIndicator
     (Mastercard/Maestro only)
  • consumerAuthenticationInformation.cavv
  • consumerAuthenticationInformation.xid

Mastercard Identity Check

Mastercard Identity Check is the authentication service in the Mastercard card network that uses the 3-D Secure protocol in online transactions to authenticate customers at checkout.
Mastercard Identity Check generates a unique, 32-character transaction token, called the account authentication value (AAV) each time a Mastercard Identity Check-enabled account holder makes an online purchase. The AAV binds the account holder to a specific transaction. Mastercard Identity Check transactions use the universal cardholder authentication field (UCAF) as a standard to collect and pass AAV data.
Before implementing payer authentication for Mastercard Identity Check, contact customer support to have your account configured for this feature.

Fields Specific to the Mastercard Identity Check Use Case

These API fields are required specifically for this use case.
consumerAuthenticationInformation. directory ServerTransactionId
Set this field to the transaction ID returned by Mastercard Identity Check during the authentication process.
consumerAuthenticationInformation. paSpecificationVersion
Set this field to the Mastercard Identity Check version returned by Mastercard Identity Check during the authentication process.
consumerAuthenticationInformation. ucafCollectionIndicator
Set to the last digit of the raw ECI value returned from authentication. For example, if ECI=02, this value should be 2.
processingInformation.commerceIndicator
Set this field to one of these values:
  • spa
    : Successful authentication (3-D Secure value of
    02
    ).
  • spa
    : Authentication was attempted (3-D Secure value of
    01
    ).
  • spa
     or
    internet
    : Authentication failed or was not attempted (3-D Secure value of
    00
    )

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

Required Fields for Processing an Authorization Using Mastercard Identity Check

Use these required fields to process an authorization using Mastercard Identity Check.
consumerAuthenticationInformation.directoryServerTransactionId
consumerAuthenticationInformation.paSpecificationVersion
consumerAuthenticationInformation.ucafCollectionIndicator
Set to the last digit of the raw ECI value returned from authentication. For example, if ECI=02, this value should be 2.
orderInformation.amountDetails.currency
orderInformation.amountDetails.totalAmount
orderInformation.billTo.address1
orderInformation.billTo.administrativeArea
orderInformation.billTo.country
orderInformation.billTo.email
orderInformation.billTo.firstName
orderInformation.billTo.lastName
orderInformation.billTo.locality
orderInformation.billTo.postalCode
paymentInformation.card.expirationMonth
paymentInformation.card.expirationYear
paymentInformation.card.number
processingInformation.commerceIndicator
Set this field to one of these values:
  • spa
    : Successful authentication (3-D Secure value of
    02
    ).
  • spa
    : Authentication was attempted (3-D Secure value of
    01
    ).
  • spa
     or
    internet
    : Authentication failed or was not attempted (3-D Secure value of
    00
    )

REST Example: Processing an Authorization Using Mastercard Identity Check

Request
{
  "clientReferenceInformation" : {
    "code" : "TC50171_6"
  },
  "consumerAuthenticationInformation" : {
    "ucafCollectionIndicator" : "2",
    "ucafAuthenticationData" : "EHuWW9PiBkWvqE5juRwDzAUFBAk",
    "directoryServerTransactionId" : "f38e6948-5388-41a6-bca4-b49723c19437",
    "paSpecificationVersion" : "2.2.0"
  },
  "processingInformation" : {
    "commerceIndicator" : "spa"
    },
    "orderInformation" : {
      "billTo" : {
        "country" : "US",
        "lastName" : "Deo",
        "address1" : "201 S. Division St.",
        "postalCode" : "48104-2201",
        "locality" : "Ann Arbor",
        "administrativeArea" : "MI",
        "firstName" : "John",
        "email" : 
test@cybs.com

      },
      "amountDetails" : {
        "totalAmount" : "105.00",
        "currency" : "USD"
      }
    },
    "paymentInformation" : {
      "card" : {
        "expirationYear" : "2031",
        "number" : "555555555555XXXX",
        "securityCode" : "123",
        "expirationMonth" : "12",
        "type" : "002"
    }
  }
}
Response to a Successful Request
{
  "_links": {
    "authReversal": {
      "method": "POST",
      "href": "/pts/v2/payments/6758990751436655004951/reversals"
    },
    "self": {
      "method": "GET",
      "href": "/pts/v2/payments/6758990751436655004951"
    },
    "capture": {
      "method": "POST",
      "href": "/pts/v2/payments/6758990751436655004951/captures"
    }
  },
  "clientReferenceInformation": {
    "code": "TC50171_3"
  },
  "id": "6758990751436655004951",
  "orderInformation": {
    "amountDetails": {
      "authorizedAmount": "100.00",
      "currency": "USD"
    }
  },
  "paymentAccountInformation": {
    "card": {
      "type": "002"
    }
  },
  "paymentInformation": {
    "tokenizedCard": {
      "type": "002"
    },
    "card": {
      "type": "002"
    }
  },
  "pointOfSaleInformation": {
    "terminalId": "111111"
  },
  "processorInformation": {
    "approvalCode": "888888",
    "authIndicator": "1",
    "networkTransactionId": "123456789619999",
    "transactionId": "123456789619999",
    "responseCode": "100",
    "avs": {
      "code": "X",
      "codeRaw": "I1"
    }
  },
  "reconciliationId": "71183995FDU0YRTK",
  "status": "AUTHORIZED",
  "submitTimeUtc": "2023-02-08T23:31:15Z"
}

Visa Secure

Visa Secure is the authentication service in the Visa card network that uses the 3-D Secure protocol to authenticate customers at checkout. This authentication is a two-step process. First, the cardholder is authenticated by 3-D Secure. Then, the transaction is authorized based on the 3-D Secure evaluation. This section explains how to authorize a card payment based on the 3-D Secure evaluation.
Before implementing Visa Secure, contact customer support to have your account configured for this feature.

Fields Specific to the Visa Secure Use Case

These API fields are required specifically for this use case.
processingInformation.commerceIndicator
Set the value to
vbv
 for a successful authentication (3-D Secure value of
05
),
vbv_attempted
 if authentication was attempted but did not succeed (3-D Secure value of
06
), or
vbv_failure
 if authentication failed (3-D Secure value of
07
).
consumerAuthenticationInformation.cavv
Required when payer authentication is successful.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

Required Fields for Processing an Authorization Using Visa Secure

Use these required fields to process an authorization using Visa Secure.

Required Fields

This field is required when payer authentication is successful. Otherwise, this field is optional.
Set this field to one of these values:
  • vbv
    : Successful authentication (EMV
    3-D Secure
     value of
    05
    ).
  • vbv_attempted
    : Authentication was attempted (EMV
    3-D Secure
    value of
    06
    ).
  • vbv_failure
    : or
    internet
    : Authentication failed or was not attempted (EMV
    3-D Secure
     value of
    07
    ).

REST Example: Validating and Authorizing a Transaction

Request
{
    "clientReferenceInformation": {
        "code": "test"
    },
    "processingInformation": {
        "capture": "true",
        "authorizationOptions": {
            "ignoreAvsResult": "true"
        },
        "actionList": [
            "VALIDATE_CONSUMER_AUTHENTICATION"
        ]
    },
    "paymentInformation": {
        "card": {
            "expirationYear": "2031",
            "number": "4XXXXXXXXXXX25X3",
            "securityCode": "123",
            "expirationMonth": "12",
            "type": "001"
        }
    },
    "orderInformation": {
        "amountDetails": {
            "totalAmount": "100.00",
            "currency": "GBP"
        },
        "billTo": {
            "firstName": "John",
            "lastName": "Smith",
            "address1": "201 S. Division St._1",
            "address2": "Suite 500",
            "locality": "Foster City",
            "administrativeArea": "CA",
            "postalCode": "94404",
            "country": "US",
            "email": "accept@email.com",
            "phoneNumber": "6504327113"
        }
    },
    "consumerAuthenticationInformation": {
        "authenticationTransactionId": "2b4eAa4K3H778X34Ciy0"
    }
}
Response to a Successful Request 
{
    "_links": {
        "void": {
            "method": "POST",
            "href": "/pts/v2/payments/7478305945626990404807/voids"
        },
        "self": {
            "method": "GET",
            "href": "/pts/v2/payments/7478305945626990404807"
        }
    },
    "clientReferenceInformation": {
        "code": "test"
    },
    "consumerAuthenticationInformation": {
        "indicator": "vbv",
        "eciRaw": "05",
        "authenticationResult": "0",
        "strongAuthentication": {
            "OutageExemptionIndicator": "0"
        },
        "authenticationStatusMsg": "Success",
        "eci": "05",
        "token": "Axj//wSTlWZX08jkcOTHAAIU3YMmzhgzcN2ie/LXsgSgKe/LXsgS50OnEFBWGTSTL0Yua1eAwHScqzK+nkcjhyY4wDi0",
        "cavv": "AAIBBYNoEwAAACcKhAJkdQAAAAA=",
        "paresStatus": "Y",
        "xid": "AAIBBYNoEwAAACcKhAJkdQAAAAA=",
        "directoryServerTransactionId": "fa628ed8-ad77-4723-b28f-91952eaca8fe",
        "threeDSServerTransactionId": "71399671-8456-4c97-b056-e127622a5e26",
        "specificationVersion": "2.2.0",
        "acsTransactionId": "5f9fb589-08cc-4952-866d-30939868f411"
    },
    "id": "7478305945626990404807",
    "orderInformation": {
        "amountDetails": {
            "totalAmount": "100.00",
            "authorizedAmount": "100.00",
            "currency": "GBP"
        }
    },
    "paymentAccountInformation": {
        "card": {
            "brandName": "VISA",
            "type": "001"
        }
    },
    "paymentInformation": {
        "tokenizedCard": {
            "type": "001"
        },
        "card": {
            "bin": "400000",
            "type": "VISA"
        }
    },
    "pointOfSaleInformation": {
        "terminalId": "12345678"
    },
    "processorInformation": {
        "paymentAccountReferenceNumber": "V0010013018036776997406844475",
        "merchantNumber": "12345678",
        "approvalCode": "100",
        "cardVerification": {
            "resultCodeRaw": "3",
            "resultCode": "2"
        },
        "merchantAdvice": {
            "code": "00",
            "codeRaw": "0"
        },
        "networkTransactionId": "123456789012345",
        "transactionId": "123456789012345",
        "responseCode": "0",
        "avs": {
            "code": "U",
            "codeRaw": "00"
        }
    },
    "reconciliationId": "7026803874",
    "status": "AUTHORIZED",
    "submitTimeUtc": "2025-05-21T12:29:54Z"
}

Visa Bill Payments Processing

This section shows you how to process a Visa Bill Payment for authorization and credit transactions.

Requirement

Before you process Visa Bill Payments, you must sign up with Visa to participate in the program.

Related Information

Visa Bill Payments Authorizations

This section shows you how to process a Visa Bill Payment authorization.

Field Specific to this Use Case

Include this field in a standard authorization request for a Visa Bill Payment:
  • processingInformation.authorizationOptions.billPayment
    —Set the field to
    true
    .

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments

REST Example: Processing a Visa Bill Payment Authorization

Request
{
    "orderInformation": {
        "billTo": {
            "country": "US",
            "lastName": "Smith",
            "address1": "201 S. Division St.",
            "postalCode": "48104-2201",
            "locality": "Ann Arbor",
            "administrativeArea": "MI",
            "firstName": "Jane",
            "email": "
test@cybs.com
"
        },
        "amountDetails": {
            "totalAmount": "100.00",
            "currency": "usd"
        }
    },
    "paymentInformation": {
        "card": {
            "expirationYear": "2031",
            "number": "4111111111111111",
            "expirationMonth": "12",
            "type": "001"
        }
    },
    "processingInformation": {
        "authorizationOptions": {
            "billPayment": "true"
        }
    }
}
Response to a Successful Request
  "_links": {
    "authReversal": {
      "method": "POST",
      "href": "/pts/v2/payments/6703681963696557903954/reversals"
    },
    "self": {
      "method": "GET",
      "href": "/pts/v2/payments/6703681963696557903954"
    },
    "capture": {
      "method": "POST",
      "href": "/pts/v2/payments/6703681963696557903954/captures"
    }
  },
  "clientReferenceInformation": {
    "code": "TC50171_3"
  },
  "id": "6703681963696557903954",
  "orderInformation": {
    "amountDetails": {
      "authorizedAmount": "102.21",
      "currency": "USD"
    }
  },
  "paymentAccountInformation": {
    "card": {
      "type": "001"
    }
  },
  "paymentInformation": {
    "tokenizedCard": {
      "type": "001"
    },
    "card": {
      "type": "001"
    }
  },
  "processorInformation": {
    "approvalCode": "888888",
    "networkTransactionId": "123456789619999",
    "transactionId": "123456789619999",
    "responseCode": "100",
    "avs": {
      "code": "X",
      "codeRaw": "I1"
    }
  },
  "reconciliationId": "62246404OAIKS5EN",
  "status": "AUTHORIZED"
}
Response to a Declined Request
{
  "clientReferenceInformation": {
    "code": "TC50171_3"
  },
  "errorInformation": {
    "reason": "PROCESSOR_ERROR",
    "message": "Invalid account"
  },
  "id": "6583553837826789303954",
  "paymentInsightsInformation": {
    "responseInsights": {
      "categoryCode": "01",
      "category": "ISSUER_WILL_NEVER_APPROVE"
    }
  },
  "processorInformation": {
    "systemTraceAuditNumber": "004544",
    "merchantNumber": "1231231222",
    "networkTransactionId": "431736869536459",
    "transactionId": "431736869536459",
   "responseCode": "111",
    "avs": {
      "code": "Y",
      "codeRaw": "Y"
    }
  },
  "status": "DECLINED"
}

Visa Bill Payments Captures

This section shows you how to process a Visa Bill Payment capture.

Field Specific to this Use Case

Include this field in a standard capture request for a Visa Bill Payment:
  • processingInformation.authorizationOptions.billPayment
    —Set the field to
    true
    .

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments/
{id}
/captures
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments/
{id}
/captures
The
{id}
 is the transaction ID returned in the authorization response.

Required Fields for Capturing a Visa Bill Payment

REST Example: Capturing a Visa Bill Payment

Request
{
    "orderInformation": {
        "amountDetails": {
            "totalAmount": "100.00"
    },
    "processingInformation": {
        "authorizationOptions": {
            "billPayment": "true"
        }
    }
}
Response to a Successful Request
{
    "_links": {
        "void": {
            "method": "POST",
            "href": "/pts/v2/captures/6662994431376681303954/voids"
        },
        "self": {
            "method": "GET",
            "href": "/pts/v2/captures/6662994431376681303954"
        }
    },
    "clientReferenceInformation": {
        "code": "1666299443215"
    },
    "id": "6662994431376681303954",
    "orderInformation": {
        "amountDetails": {
            "totalAmount": "100.00",
            "currency": "EUR"
        }
    },
    "reconciliationId": "66535942B9CGT52U",
    "status": "PENDING",
}