Performing a Factory Reset on the PAX Terminal

This section describes how to perform a factory reset on a PAX terminal. A factory reset restores the terminal to the state that it was in when it was shipped to you. This procedure applies to test, debug, and live devices.
IMPORTANT
If you are considering resetting your device to resolve an issue with the terminal, attempt other options before taking this action.
IMPORTANT
Performing a factory reset does not affect the device key that was preloaded on the terminal before it was shipped to you.
Follow these steps to perform a factory reset on a PAX terminal. Use these passwords to access the menus where you can perform a factory reset:
Settings password
pax9876@@
Developer option password (for use with test devices only)
Dev9876@@
  1. On the Home screen, tap the
    Settings
     icon. You are prompted to enter the system password:
    • If you are a first-time user, enter the default Settings password:
      pax9876@@
      . Tap the
      Checkmark
       icon. The Settings screen appears.
      To change the default password, in the Device section, tap
      Password
      . Follow the prompts to change your password.
    • If you changed your password before, enter your system password. Tap the
      Checkmark
       icon. The Settings screen appears.
  2. On the Settings screen, tap
    System
    .
  3. Choose
    Reset options
    .
  4. Tap
    Erase all data (factory reset)
    .
  5. Choose
    RESET DEVICE
    .
  6. Tap
    ERASE EVERYTHING
    . The reset process starts on the device.