Re-activating a Suspended Subscription

You can reactivate a suspended subscription for the next billing cycle. The payment processing time starts at 2:00a.m. in your time zone.

You cannot reactivate a cancelled or completed subscription.

Follow these steps to re-activate a subscription:

In the endpoint path, include the subscription ID that you received when you retrieved a list of subscriptions.

Send the request to the recurring billing endpoint:

ADDITIONAL INFORMATION

POST https://<url_prefix>/rbs/v1/subscriptions{id}/activate

ADDITIONAL INFORMATION

Use one of these URL prefixes:

Test:

apitest.cybersource.com

Production:

api.cybersource.com

Production in India:

api.in.cybersource.com

Check the response message to make sure that the request was successful. A 200-level HTTP response code indicates success.

For information about response codes, see Transaction Response Codes.

REST Examples: Reactivating a Suspended Subscription

Response to a Successful Request

{
    "_links": {
        "self": {
            "href": "/rbs/v1/subscriptions/6149715492756032001956",
            "method": "GET"
        },
        "update": {
            "href": "/rbs/v1/subscriptions/6149715492756032001956",
            "method": "PATCH"
        },
        "cancel": {
            "href": "/rbs/v1/subscriptions/6149715492756032001956/cancel",
            "method": "POST"
        },
        "suspend": {
            "href": "/rbs/v1/subscriptions/6149715492756032001956/suspend",
            "method": "POST"
        }
    },
    "id": "6149715492756032001956",
    "status": "COMPLETED",
    "subscriptionInformation": {
        "code": "AWC-35",
        "status": "ACTIVE"
    }
}

Error Response

{
    "status": "INVALID_REQUEST",
    "reason": "INVALID_DATA",
    "message": "The subscription cannot be reactivated at this time.",
    "details": [
        {
            "field": "subscriptionInformation.status",
            "reason": "INVALID_FOR_ACTIVATION"
        }
    ]
}

Re-activating a Suspended Subscription