Viewing the Subscriptions Status Dashboard

The Subscription Status dashboard lists your Recurring Billing subscriptions by status. The list shows this information about each subscription, and you can sort the list on any column:
  • Subscription Code
  • Subscription Name
  • First Name
  • Last Name
  • Amount
  • Start Date
  • Status
A corresponding bar chart shows the weekly total number of subscriptions.
You can change the dashboard view (filter the list and change the chart) by selecting a view-specific information card below the chart.
This table describes the three you can select for the subscription status dashboard.
Views of the Subscription Status List and Chart
View Name and List Filter
Chart Description
Card Description
New Subscriptions
Filters the list of subscriptions to show only your active subscriptions in order of start date.
Charts the number of new subscriptions added each week, going back one quarter.
Displays the number of new subscriptions added today and the percentage change from yesterday.
Active Subscriptions
Filters the list of subscriptions to show only your active subscriptions.
Charts the number of active subscriptions each week, going back one quarter.
Displays the month-to-date number of active subscriptions and the month-over-month percentage change.
Canceled Subscriptions
Filters the list of subscriptions to show only your canceled subscriptions.
Charts the number of canceled subscriptions for the current fiscal year. Weekly subtotals are shown, going back one quarter.
Displays the year-to-date number of subscriptions cancelled this week and the percentage variance from the target number.
  1. Follow these steps to view the subscription status dashboard for Recurring Billing:
  2. On the left navigation panel, click the
    Recurring Billing
    icon.
  3. Click
    Manage Subscriptions
    . The Manage Subscriptions page appears. The
    Home
    is selected by default.
  4. Select the
    Performance
    tab and click
    Subscription Status
    .

    ADDITIONAL INFORMATION

    The New Subscriptions chart appears above the Search Fields list, with the New Subscriptions view selected by default.
  5. To change the view of the chart, select a different card below the chart.