Creating a Subscription with an Existing Customer Token

Create a subscription with an existing plan and an existing customer token. Only plans with an
ACTIVE
status can be attached to a subscription.
  1. Log in to the
    Business Center
    .
  2. On the left navigation panel, click
    Manage Subscriptions
    .
  3. Click
    Manage Subscriptions
    . The Manage Subscriptions page appears.
  4. Click
    Create Subscription
    .
  5. Select
    Existing Customer
    . The Create Subscription page appears.
  6. Enter the customer first and last name, the click
    Search
    .
  7. Find the customer and click
    Select
    . The payment and shipping address details are pre-populated. The Subscription Details panel appears.
  8. Enter these subscription details:

    ADDITIONAL INFORMATION

    • Subscription name
    • Start date (Payment processing time starts at 2:00a.m. in your time zone.)
    • Subscription code
  9. Select a subscription billing plan and then click
    Apply
    . The billing details appear.
  10. Click
    Change
    to edit these billing details:

    ADDITIONAL INFORMATION

    • Billing amount
    • Billing cycles
    • Set-up fee
  11. Click
    Create Now
    and then click
    Yes, create
    to create the new subscription with the new customer token.
  12. Click the
    Subscriptions
    tab and view the new subscription in the subscriptions list.