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Recurring Billing Settings

Recurring Billing settings are available to users with administrative or settings permissions. The Recurring Billing settings permission is called
View or manage settings under Recurring Billing
. This setting can be configured in
Account Management > Roles
 by creating a new role or editing a role.

Notification Settings

Follow these steps to configure Recurring Billing to send email notifications to your customers:
  1. Log in to the Business Center.
  2. In the left-navigation menu, choose
    Recurring Billing > Manage Subscriptions
     or
    Recurring Billing > Manage Plans
    .
  3. Click the
    Settings
     button in the upper-right corner of the page. The Settings page opens.
  4. Click the
    Notifications
     tab to email notifications for your customers about recurring payments.
  5. Click the box labeled
    Yes, send the customer notifications
    . The email types are displayed on the right side of the page.
IMPORTANT
Some mandates require customer notification. If notifications are not enabled, the merchant is responsible for sending notifications in accordance with mandate requirements.

Reactivation Settings

Follow these steps to configure the Recurring Billing reactivation payment settings:
  1. Log in to the Business Center.
  2. In the left-navigation menu, choose
    Recurring Billing > Manage Subscriptions
     or
    Recurring Billing > Manage Plans
    .
  3. Click the
    Settings
     button in the upper-right corner of the page. The Settings page opens.
  4. Click the
    Payments
     tab to use the reactivation payment settings.
    These settings enable you to choose to process the payments that were missed during the time the subscription was in a SUSPEND status, due to failed payment or merchant action.