New Declined Payment Status Added to Fraud Management Essentials

Products Included:
Fraud Management Essentials
Region/Country:
Global
Expected Release Date:
TBD
Internal Feature Number:
17231
For all transactions that are screened by Fraud Management Essentials (FME), a new
declined
status will be generated for any transaction that invokes a declination or error response from the card issuer. Today, these transactions are not included in FME. This status will be final and will not be subsequently editable. The introduction of this new status will allow:
  • Issuer declined transactions to appear in FME Order Search query results and Order Details screens.
  • Issuer declined transactions to be subject to marking tool functionality.
  • Issuer declined transactions to be included in total transaction volume across applicable FME reports and reporting capabilities.
Customer Impact
By identifying issuer declines and errors, merchants will be able to track issuer decline rates, allowing them to detect changes that may adversely impact their payments.