New Notifications for eCheck

Products Included:

eCheck

Region/Country:

Global

Expected Release Date:

September 2025

Internal Feature Number:

17596

eCheck information will soon be available in a variety of notifications for merchants and portfolio owners.

eCheck information will be added to emails and SMS messages that the merchant receives, for these types of information:

Notice of change
Returns
Deficit recovery
Funding
Funding hold

If merchant exceeds monthly processing limit, we continue accepting transactions for processing but we put the merchant account on a funding hold. The merchant will receive a notification about it and will be required to contact our Underwriting/Risk team to negotiate new processing limits and unblock the funding hold. With this release, we will also send SMS and email notifications to the portfolio owner of those merchants, notifying them about the funding hold application. This message enables the portfolio owner to manage the experience of the merchant and to be involved in the processing limit negotiations.

A new webhook event subscription will be added that merchants can use to receive webhook notifications whenever a transaction status has changed.

These webhook notifications will provide better transaction awareness, giving merchants more control of their operations.