First Ride Risk Eligibility Reason Codes
American Express DirectAPI
When a failed pre-authorization returns one of these response codes in the
processorInformation.responseCode
field, the transaction is
eligible for FRR and capture: - 01: Refer to card issuers.
- 04: Pick-up.
- 05: ID certification fails.
- 12: Invalid related transaction.
- 13: Invalid amount.
- 14: Invalid card number (no such account).
- 21: Card not initialized.
- 22: Suspected malfunction, related transaction error.
- 34: Fraud.
- 38: PIN try limit exceeded.
- 40: Function requested not supported.
- 41: Lost card.
- 43: Stolen card.
- 57: Transaction not allowed to be processed by cardholder.
- 58: Transaction not allowed to be processed by terminal.
- 59: Suspected fraud.
- 62: Restricted card.
- 68: Issuer response timeout.
- 75: Allowable number of PIN tries exceeded.
- 90: Cutoff is in progress.
- 91: Issuer cannot process.
- 97: ATM/POS terminal number cannot be located.
- 98: Issuer response not received.
- 99: PIN block error.
- 1A: The transaction needs additional customer authentication.
- A0: MAC failed.
- N1: Items not on Bankbook beyond limit, declined.
- P1: Contact phone number of cardholder cannot be found in the issuer’s system.