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Acceptance Devices | PAX IM30 Terminal User Guide
- Recent Revisions to This Document
- VISA Platform Connect: Specifications and Conditions for Resellers/Partners

Introduction to the PAX IM30 Terminal
- Supported Payment Card Types on the PAX Terminal
- Supported Payment Card Entry Modes on the PAX Terminal

Getting Started with the PAX IM30 Terminal
- Ordering PAX Terminal Equipment
  - Ordering PAX Terminal Test Equipment in the US
    - Order PAX Terminal Test Equipment in the US
  - Ordering PAX Terminal Test Equipment in the EU and UK
    - Order PAX Terminal Test Equipment in the EU and UK
  - Ordering PAX Terminal Production Equipment in All Regions
    - Order PAX Terminal Production Equipment in All Regions
- Signing Up for a Test or Production Account
  - Sign Up for a Test or Production Account
- Setting Up the PAX Terminal
  - Connect and Power the PAX Terminal
  - Mount the PAX Terminal
- Default Passwords for the PAX Terminal

Configuring an Internet Connection for the PAX Terminal
- Create a Password for the PAX Terminal Settings Menu
- Configuring Wi-Fi Network IP Connections on the PAX Terminal
  - Configuring a Dynamic IP Connection for a Wi-Fi Network on the PAX Terminal
    - Enable a Dynamic IP Connection to a Wi-Fi Network on the PAX Terminal
  - Configuring a Static IP Connection for a Wi-Fi Network on the PAX Terminal
    - Enable a Static IP Connection to a Wi-Fi Network on the PAX Terminal
  - Configuring a Proxy IP Connection for a Wi-Fi Network on the PAX Terminal
    - Enable a Proxy IP Connection to a Wi-Fi Network on the PAX Terminal
- Configuring a Cellular Connection with a SIM Card on the PAX Terminal
  - Insert a SIM Card into the PAX Terminal
  - Enter a SIM Card PIN into the PAX Terminal
  - Configure a Cellular Network Connection for the PAX Terminal

Automatic Installation of Software and Encryption Keys on the PAX Terminal
- Software Installation and Encryption Keys Injection on the PAX Terminal
- Fix the Accessory Update Required Error on the PAX Terminal

Additional Features Available on the PAX Terminal
- Accessing Device Logs on a Test or Debug PAX Terminal
  - Access the BroadPOS Log on a Test or Debug PAX Terminal
  - Access the POSLink Log on a Test or Debug PAX Terminal
- Performing a Factory Reset on the PAX Terminal
  - Perform a Factory Reset on the PAX Terminal

On This Page

Fix the Accessory Update Required
Error on the PAX Terminal

The

Accessory Update Required

error appears on the PAX terminal when the installed version of the Android SDK is incompatible with the BroadPOS P2PE version installed on the device.

To resolve this issue, update the terminal to the latest SDK version. If you need help with the update process, contact terminals@cybersource.com.

For more information about software installation, see Automatic Installation of Software and Encryption Keys on the PAX Terminal. For information about BroadPOS device logs, see Accessing Device Logs on a Test or Debug PAX Terminal.

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